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4 Things to Do Before You Die

Does death make you uncomfortable & you prefer to avoid the topic altogether?

Are you thinking more about death because of Covid-19?

Are you leaving loved ones unprepared to make decisions by not discussing your end of life preferences?

If you answered YES to any of the above questions, please join us for this free 4-week online discussion group focusing on the 4 things to do before you die on Fridays, October 16 – November 6, 2020 from 1 – 2:30 PM online.

To register, please email amymay@whitebirdclinic.org

Supported in part by a grant from Hearts for Hospice.

Now Hiring: Front Office Receptionist

This position is responsible for assisting in the day-to-day operation of the medical clinic including answering phones, scheduling appointments, contacting patients for needed care, and working with other Program staff to improve the quality of care provided at our clinic.

Job Description:

Responsibilities:

  • General Office: Checking patients in and out, processing payments, answering multi-line phones, basic computer and Internet use, making appointments, verifying insurance eligibility, taking prescription refills for patients or pharmacies, calling labs pick up, and other general reception duties as needed.
  • Records Management: making sure we have front office supplies, sorting mail, faxing documents. Navigation and documentation in EHR systems.
  • Attend weekly staff meetings as well as additional meetings as scheduled.
  • Office Support: Assist staff as needed

Requirements:

  • One year reception or office experience
  • Strong Communication Skills
  • Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
  • Strong Computer Skills: Like word / Excel / Internet (Firefox)
  • Basic Math and English
  • Detail oriented
  • Ability to work independently and to a deadline
  • Ability to multitask: answer multi line phone system, answer questions in person, and take messages simultaneously.
  • Willing to go the extra mile (or longer)
  • Complete new employee orientation (NVT)
  • A SENSE OF HUMOR!!

Preferred:

  • Bilingual in English and Spanish
  • Experience in working in a consensus environment
  • EHR experience

Accountability:

This position reports to the Front Office Receptionist Anchor.

Pay and Benefits:

This position is being hired for up to 40 hours per week, and the pay is up to $18 an hour based on training and probation completion.

NOTE: All positions at White Bird Clinic have a minimum 3 month probationary period.

APPLY NOW

Special Open Enrollment for Health Insurance

A federal emergency declaration on Sept. 15 gives all Oregon residents the right to sign up for coverage on the insurance marketplace through a special enrollment period. Read more…

Oregon is currently facing far more evacuations and displacements than recorded history has shown. As such, many Oregonians applying for coverage through the Oregon Health Insurance Marketplace and Medicare plans must take note of how to accurately report their address on the application.

It is important for those displaced by wildfires to be aware of how and where they may retrieve their mail. The United States Postal Service (USPS) has issued information about relocated operations due to wildfires.

CSS’s Neighborhood Hygiene Station

Community Supported Shelter’s hygiene station is grouped with a Microsite of six Conestoga Huts occupied by people all working toward a higher quality of life for themselves. Three of the seven residents are paid, part-time employees helping with showers and meals.

At this point, the ReBoot Station is open for three hours per day, three days a week and provides an average of 50 to 70 showers per week

  • Where: 1845 West 11th, Eugene
  • When: Wed, Th, Fri from 1pm to 4pm

Here’s how it all works in a nutshell:

Up to eight people wishing to use the shower wait under a 200-square foot canopy tent outside the hygiene station. There are eight chairs spaced roughly six feet apart. Four people are admitted into the station at a time.

After being admitted, a guest washes their hands and checks in. They can get hygiene supplies (razors, feminine hygiene products, toothpaste & brushes, etc.) or new underwear or socks to go along with getting clean.

While people wait at a tent inside the station for a shower (with four socially distanced chairs), they receive a warm nutritious meal and can go through the donated clothes.

Read more…

 

Medical Scribe

Job Responsibilities:

Maintains a record of care during patient visits to the clinic by transcribing the contents of a patient’s chart as dictated by the provider, entering these into the clinic’s electronic health record, and ensuring that all aspects of the chart have been completed before it is signed by the provider.

Pay and Benefits:

This position is being hired for up to 36 hours. $15/hour during training, increases to $17/hour once scribe has been signed off from training, then increases to $18/hour when scribe has passed 6 month probation.

Job Duties:

  • Charts history of present illness, review of systems, physical exam findings, and assessment and plan
  • Records medication, family, surgical/hospital, and social history
  • Completes all forms within the chart as necessary for billing, follow-up care, and HRSA grant compliance utilizing UDS measures
  • Assists the provider with equipment acquisition and set-up
  • Provides courteous assistance to patients when necessary (e.g. getting them a glass of water or pillow to lay on)
  • Maintains compliance with HIPAA guidelines

Skills and Qualifications:

  • At least 6 months experience as a medical scribe
  • Time management
  • Organization
  • Attention to detail
  • Professionalism with coworkers and patients
  • Oral and written communication
  • Familiarity with electronic health records
  • 60+ WPM typing speed with low rate of error
  • Consistently accurate spelling and grammar
  • Background in medical terminology, anatomy, and physiology
  • Familiarity with HIPAA privacy guidelines

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6 month probationary period.

Apply Now

Housing Help for Fire Victims

An estimated 40,000 Oregonians have been displaced by the fires to date. At the same time, there are more than a million spare bedrooms in Oregon’s owner-occupied homes—enough to house every fire-impacted Oregon family.

Home Share Oregon, a program from the nonprofit organization Oregon Harbor of Hope, is helping to match homeowners who have space to share with renters who need an affordable place to live—including those displaced by the fires.

They use Silvernest, an online homesharing platform, to enable compatibility-based homeowner/renter matching at scale and protect the relationship with a lease, insurance and more. Home Share Oregon is a nonprofit program offering all services free to members who are victims of the Oregon fires. 

Visit https://www.homeshareoregon.org to learn more and register to create a free homesharing profile on Silvernest.

Email Marissa Cade; marissa@homeshareoregon.org for more information.

Home Share Oregon One Pager (PDF)

How Home Sharing Works (PDF)

CAHOOTS Program Coordinator

Qualifications:

Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications.

Also Desired:

-Knowledgeable of local social service providers, public safety and communications agencies

-Business degree or financial skills including budgeting

-Strong interpersonal skills

-Adaptability to a collective decision-making structure

-Familiarity with the CAHOOTS Program

Responsibilities:

  1.     Coordinate with the CAHOOTS team to design and implement a strategic plan
  2.     Coordinate with CAHOOTS team to design and implement contracts and budgets.
  3.     Report staff changes and other announcements to EPD/SPD.
  4.     Provide facilitation between CAHOOTS and the Human Resources as needed.
  5.     Attend CAHOOTS admin meeting to delegate facilitation, collect agenda items, other administrative responsibilities as needed
  6. Program correspondence as needed and in coordination with other CAHOOTS coordinators.
  7. Regular presence in the office during business hours.
  8. Represent the CAHOOTS decisions in program and clinic responsibilities including CAHOOTS program meeting, Community Meeting, and ProCo. Check-back with the CAHOOTS teams on relevant White Bird Clinic changes.
  9. Management of other routine business.
  10. Other tasks as assigned.
  11. Reports to White Bird Clinic Co-Coordinators
  12. Maintain full transparency with CAHOOTS team.
  13. Must complete two 6 hour ride alongs/month with rotating CAHOOTS teams
  14. Must complete New Staff Orientation/New Volunteer Training and 6-month probation.

Hours: 30 hrs/wk

Term Duration: 6 month probation, rehired every two years

Wage: approximately $21.50/hr; pending adjustment to White Bird Program Coordinator wage policy

Apply Now

Recent News About CAHOOTS

What is CAHOOTS?

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

Read More

Senator Wyden to introduce the CAHOOTS Act

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

Read More
parked cahoots van

Rep. Rashida Tlaib: The Case for an Emergency Responder Corps

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

Read More

Crisis Lines for Support

Residents who are affected by the McKenzie/Holiday Farm Fire who have inquiries may call Lane County’s non-emergency call center at 541-682-3977 between the hours of 7:00 a.m. and 10:00 p.m. After-hours calls will be transferred to the Sheriff’s Office non-emergency phone line.

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis

The Oregon Behavioral Health Support Line is a free and confidential resource for all Oregonians who are looking for emotional support. Call 1-800-923-HELP (4357). You do not need to be in mental health crisis to call this line. If you need or want help beyond what the line can provide, you will be connected to those services. This can include community-based services such as housing, food assistance or clinical services. Certified interpreters are also available for those who speak a language other than English. Through this number, you can also connect with Lines for Life (linesforlife.org), a suicide prevention organization with specific resources for youth, military personnel and their families, and those affected by substance abuse problems.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call SAMHSA’s Disaster Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746 to speak to a trained crisis counselor.

15th Night’s Crisis Line at 541-246-4046 assists in locating and leveraging existing community resources in order to help a youth who has run away or is currently experiencing homelessness to meet their needs. https://www.15thnight.org/get-help-now

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/


Alternatives To Calling 911 https://whitebirdclinic.org/resources/emergency-crisis-lines/

Holiday Farm Fire Updates and Resources

Updated 9/29/20 at 1:00pm

For the latest local information updates, please visit the Lane County web site. For statewide news, go to Wildfire.Oregon.gov. ¿Está buscando información de Holiday Farm Fire en español? Visite nuestra página de información en español

The Oregon Department of Forestry (ODF) and the Oregon State Fire Marshal’s Office (OSFM) are the lead fire-fighting agencies currently assigned to the Holiday Farm Fire. Follow ODF on FacebookTwitter and Instagram for additional updates.

Principles for Equitable and Effective Crisis Response : A set of principles that reflect lessons learned to support individuals and organizations that form networks to help a community during and after a disaster — as they find their own course through assessment, training, deliberation, action-planning, partnership development, and evaluation.

Colleges

Lane Community College is currently closed to all except Public Safety, but students and staff displaced by fire with a vehicle can call Public Safety at 541-463-5558 to be provided with a safe place to park and stay in their vehicle, with access to water, wifi, and restrooms. The University of Oregon will provide showers and temporary housing for UO employees and students. If you are a university employee or student in need of such assistance, go to https://around.uoregon.edu/content/president-calls-resilience-face-fires-pandemic to complete a web form.

Counseling

Center for Community Counseling has geared up to provide short term counseling for those impacted by the wildfires. They will waive the fees for these sessions.  People needing support can call them at 541-344-0620 or visit www.ccc.eugene.org

Holiday Farm Fire stress-support resources

  • Emotional Support: 1(800) 923-HELP (4357)
  • Disaster Stress: 1(800) 985-5990 or text TalkWithUs to 66746

In-Person Crisis Support: The Graduate Hotel, 66 E. 6th Ave., Eugene, M-F, 10a-1p & 2p-5p

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for all Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis  541-687-4000 / 1-800-422-7558

SAMHSA Disaster Distress Helpline https://www.samhsa.gov/find-help/disaster-distress-helpline call 1-800-985-5990 or text TalkWithUs to 66746, 24/7

MORE CRISIS SUPPORT LINES…

Donations

  • Bloodworks Northwest is hosting a Pop-Up Blood Drive at the Holiday Inn Express in Springfield (919 Kruse Way). Appointments and masks required. Make an appointment online or call 800-398-7888.
  • United Way’s Wildfire Response Fund: United Way is raising funds for organizations working directly with evacuees, which is one of the simplest ways to support at this time:
    • Give to the Wildfire Response Fund:
      • Webpage: https://egiving.unitedwaylane.org/wildfires
      • Give over the phone by calling Cathi McNutt, CFO, at 541-357-5709
      • Donate by check: make the check payable to United Way of Lane County, indicate in the memo line: Wildfires, and mail to 3171 Gateway Loop, Springfield, OR 97477
  • Causa Oregon Wildfire Response Fund: All funds donated will be used to purchase emergency supplies for immigrant Oregonians who have been evacuated or lost their homes due to the wildfires.
  • Community Wildfire Refuge Support: Support for CORE, Black Thistle Street Aid, Occupy Medical, and Lane County Mutual Aid.
  • Lane COAD: Lane COAD (community organization active in disaster) provides coordination and information triage at https://lane.recovers.org/ and helps manage large donations and volunteer efforts alongside the Lane County EOC, Red Cross, United Way, White Bird, Food for Lane County, Open Eugene, and other anchor organizations.
  • Blue River’s upper McKenzie Fire Chief Rainbow Fundraiser: Chief Christiana Rainbow Plews is the Fire Chief of the Upper McKenzie Rural Fire Protection District near Blue River, Oregon where the Holiday Farm Fire has been rearing its incredible and ugly head this week. Rainbow and half a dozen of her district volunteers, had their own homes burn to the ground while they were out saving lives and mitigating damage from the fire. They lost everything. Rainbow made the call to raise the evacuation level early so that the citizens in her jurisdiction had time to get out safely.
  • Lane County Mutual Aid is holding a Supply Drive (masks, especially N95’s, PPE like gloves, diapers, toothbrushes and toothpaste, sanitizer, menstrual products, and soap. Drop-offs accepted M-F 9am-12pm at the NAACP Office 330 High St. Call or text Lane County Mutual aid 541-690-8107 for after hour drop off coordination.

Evacuation Support

  • The Red Cross is available to offer resources to those who have been impacted by the Holiday Farm Fires. For Red Cross resources, please call 1-888-680-1455 or 1-503-284-1234.
  • Safe and Well check-in: Are you affected by the McKenzie Fire? Consider using the American Red Cross’s Safe and Well website to let family and friends know your status and location: https://safeandwell.communityos.org/cms/index.php

Financial Assistance

  • Individuals

  • Organizations
    • Organizations seeking funds to support their wildfire response efforts in Lane County can apply for a Wildfire Response grant online through United Way.
    • The Ford Family Foundation has already awarded grants totaling about $225,000 right away to emergency response funds.
    • Rather than establishing a separate relief fund, the Oregon Community Foundation is providing information (including links to the various United Ways in impacted communities) on its website about which organizations are supporting wildfire relief efforts to get resources to communities as quickly as possible.
    • MRG Foundation continues funding organizations and efforts that are focused on BIPOC, Immigrant, Tribal communities, and social/racial justice organizations, MRG Foundation is holding wildfire relief funds that focus on equity.

Food

  • Some of Food for Lane County’s operations are experiencing temporary modification. The pantry in McKenzie Bridge and Marcola are both closed. For community members who need pantry services, please review the lists at https://foodforlanecounty.org/find-a-food-pantry and contact the pantry you wish to visit ahead of time to verify service hours.
  • SNAP: If you have lost your food due to the wildfires, you can have up to $200 of your SNAP benefits reloaded onto your card. Folks in this situation should contact the local ODHS office and fill out a short form stating what food they lost and how they were impacted by the fires. You don’t need to go to “your” ODHS office, you can just go to the one closest to you if you have been evacuated. Oregon Department of Human Services local offices are also helping to coordinate basic needs for all evacuees, such as food boxes, whether you receive SNAP benefits or not. https://www.oregon.gov/dhs/Offices/Pages/Self-Sufficiency.aspx

Mail

Medical Needs

  • If you have any trouble replacing things like durable medical equipment, supplies or prescriptions, your coordinated care organization (CCO) can help. Find your CCO contact information here: http://ow.ly/jprH50BoEAi. If you’re an OHP member with an open card, contact Member Services at: 800-273-0557.

Rumors

  • Lane County put out a communication saying “Rumors that Red Cross is running out of sheltering options for Holiday Farm Fire evacuees are not true. Evacuees in need of a place to stay can call 541-214-4999. If you are an evacuee and have other needs beyond sheltering that Red Cross can help with call 1-800-733-2767.”
  • The Weekly put together a fact check page at https://www.eugeneweekly.com/2020/09/10/fire-truth-or-fiction/

Shelter

The Red Cross Churchill shelter has closed. Please call 503-284-1234 if you have been impacted by the Holiday Farm Fires and need hotels or housing support. Contact 1-888-680-1455 for assistance with other issues.

Emergency Shelter Adults Over 18:

  • Dusk to Dawn: Contact the Eugene Service Station at 450 Hwy 99N, Eugene; 541-461-8688 for Dusk to Dawn, overnight shelter in heated, military-style tents and the Overnight Parking Program for individuals living in cars or RV’s.
  • Eugene Mission: Operating at reduced capacity due to social distancing requirements, visit https://www.eugenemission.org/
  • Microshelter Program: Contact Community Supported Shelters for legal, designated places for people who are without a conventional form of housing.

Emergency Shelter Families with Children:

  • First Place Family Center is open under normal operating hours: 8-5PM, 7 days a week with strict social distancing guidelines. Housed families will be able to pick up mail, hygiene products, diapers, and other critical items. Literally homeless families (in shelter, cars, or on streets), are able to use showers, laundry, preschool (starting 6/24, with enrollment restrictions), and meals. Children will need to be present for families to use the center. Only 4-5 families will be allowed a time, depending on the services being used. FPFC Night Shelter program has openings for families needing emergency shelter. To enroll, families must visit FPFC first. For more information, contact (541) 342-7728 or visit https://www.svdp.us/what-we-do/homeless-services/first-place-family-center/

Housing Resources:

RVs Only

  • North West Eugene – Space with Lights, 3 portable restrooms, access to EWEB hose connection. Space for up to 50 RV’s. Call Jordan (541) 321-3654.
  • Veneta – Space with no utilities, must be self-contained. Animals if friendly and controlled (goats and other animals on the site). Call Con at (541) 729-7498. Evacuee’s only.
  • The Cottage Grove Masonic Hall (33322 Row River Road) is also open for those who have been evacuated. They have space for additional recreational vehicles. There are restrooms, showers and a laundry facility. Please call Eston Wicks (541-968-3829) before arriving to confirm space availability.

Supplies/Support for Evacuees

Lane County Government is coordinating a Holiday Farm Fire Donation Supply Site 2699 Roosevelt Blvd, Eugene, OR 97402. Hours 10am-4pm. Walk-in distribution discontinued. Not accepting donations.

A Multi-Agency Resource Center (MARC) will be open for those affected by the Holiday Farm Fire on Friday, September 25, 10 a.m. to 5 p.m. , at the Lane Events Center at 796 W. 13th Ave. in Eugene. The goal is to provide information to keep people safe as they return to their properties and to help them connect with services and agencies they will need.

The Resource Center brings together various agencies to provide information and support. This Friday the MARC includes representatives from Lane Electric, Eugene Water and Electric Board (EWEB), Lane County Elections, insurance companies, housing support agencies, Senior and Disabled Services, Environmental Health, Lane County Assessment and Taxation, waste and debris disposal coordinators, Medicare assistance, permit and land management staff, business assistance, Veteran Services, faith-based services and support, as well as mental health and medical support. Other agencies on hand to provide help are the Federal Emergency Management Agency (FEMA), the Red Cross, the McKenzie Community Development Corporation, McKenzie School District, the Hope Project, Department of Human Services (SNAP), Lane Community College, the Oregon Division of Financial Regulation, the USDA and the Oregon Construction Contractors Board Field Services.

The MARC will also be available to those who have learned the status of their home or residence over the telephone and would like more information about those resources.


Mutual Aid Facebook Groups

If you are unhoused and need supplies, please send a detailed text or call Carry It Forward at 541-844-9311.

Updates and Evacuation Notices

Volunteers

Sign Up for Emergency Notifications

Sign up now to receive emergency notifications via text message, phone call or email.

Lane County is able to send you emergency alerts via text message, email, pager, or voice call (in extreme cases), based on your preferences. It is important that they collect this contact information because many households no longer utilize traditional land-based telephone lines.

This service, powered by AlertSense,  allows fire, police and other emergency response agencies to issue emergency alerts to warn citizens of events such as severe weather, fire, flooding, hazardous materials, need for immediate evacuation, civil danger, local area emergencies, and missing persons.

SIGN UP today and share the types of alerts and notifications that you would like to receive, as well as your contact information and preferences.

Enter your PHYSICAL address and zipcode to receive advanced warning of severe weather or emergencies that directly impact the area in which you live or work.  In the event of a life-threatening emergency, alerts will be delivered to you through priority channels including phone calls and/or priority text messages.  Non-emergency notifications are received through text and email.

Emergency voice alerts sent from the County will come through with the following CallerID displayed: (541) 972-3177.  If you would like to hear the last message repeated, simply dial the CallerID number.

These alerts are provided free of charge, however standard text messaging rates and other charges may apply.

Get it on Google Play Download on the App Store

Sign up for Notifications

If you would like to sign up for notifications.

Modify Existing Notification Profile

If you would like to modify your existing notification subscription.

Unsubscribe

If you want to stop all notifications.

Crisis Team Clinical Supervisor

We are looking for an individual who will offer clinical supervisory needs to the crisis counselors on shift including monthly 1:1 clinical supervision. This position will offer 10 hours per week, a portion of that will be for on-call duties for the crisis team. On-call hours are negotiable.

Requirements:

Must have be Licensed by the State of Oregon in Social Work or allied mental health profession, QMHP or QMHP eligible.

Experience counseling individuals

Knowledge of credentialing preferred

Responsibilities:

  • Monthly one-on-one supervision with each program staff
  • Assist in development of Crisis program
  • Share responsibility with one other clinical supervisor to maintain 24/7 availability to answer questions by phone and provide clinical supervision to the program staff providing direct services
  • Assist program staff to increase their skills within their scope of practice, improve quality of services to individuals, and supervise program staff and volunteers’ compliance with program policy and procedures
  • Participate in program and clinic responsibilities including weekly crisis team meeting

Probation period of six months.

Pay and benefits:

$22/hour. Health care benefits at 30+ hours per week. All employees earn vacation, sick, and paid holidays. Probation period of six months.

Apply Now

White Bird Seeks Member for Board of Directors

White Bird Clinic is looking for motivated individuals to join their Board of Directors.  It is our hope these individuals are representative of our community and/or clients. We are committed to recruiting members of the BIPOC community to expand the voices at our table.

Applicants could have a strong background in finance, communications, community outreach, fundraising, and/or professional development. Applicants could also have ties to Medical, Dental, and Substance Abuse Treatment as those are areas that White Bird specializes in. Applicants could have ties to housing issues in this community. In addition, applicants should be familiar with non-profit governance.

It is our hope that applicants are enthusiastic and passionate to work in a consensus-based environment and approaching challenging conversations with a sense of joy.

Apply Now

What is CAHOOTS?

31 years ago the City of Eugene, Oregon developed an innovative community-based public safety system to provide mental health first response for crises involving mental illness, homelessness, and addiction. White Bird Clinic launched CAHOOTS (Crisis Assistance Helping Out On The Streets) as a community policing initiative in 1989.

The CAHOOTS model has been in the spotlight recently as our nation struggles to reimagine public safety. The program mobilizes two-person teams consisting of a medic (a nurse, paramedic, or EMT) and a crisis worker who has substantial training and experience in the mental health field. The CAHOOTS teams deal with a wide range of mental health-related crises, including conflict resolution, welfare checks, substance abuse, suicide threats, and more, relying on trauma-informed de-escalation and harm reduction techniques. CAHOOTS staff are not law enforcement officers and do not carry weapons; their training and experience are the tools they use to ensure a non-violent resolution of crisis situations. They also handle non-emergent medical issues, avoiding costly ambulance transport and emergency room treatment.

A November 2016 study published in the American Journal of Preventative Medicine estimated that 20% to 50% of fatal encounters with law enforcement involved an individual with a mental illness. The CAHOOTS model demonstrates that these fatal encounters are not inevitable. Last year, out of a total of roughly 24,000 CAHOOTS calls, police backup was requested only 150 times.

The cost savings are considerable. The CAHOOTS program budget is about $2.1 million annually, while the combined annual budgets for the Eugene and Springfield police departments are $90 million. In 2017, the CAHOOTS teams answered 17% of the Eugene Police Department’s overall call volume. The program saves the city of Eugene an estimated $8.5 million in public safety spending annually.

CAHOOTS calls come to Eugene’s 911 system or the police non-emergency number. Dispatchers are trained to recognize non-violent situations with a behavioral health component and route those calls to CAHOOTS. A team will respond, assess the situation and provide immediate stabilization in case of urgent medical need or psychological crisis, assessment, information, referral, advocacy, and, when warranted, transportation to the next step in treatment.

White Bird’s CAHOOTS provides consulting and strategic guidance to communities across the nation that are seeking to replicate CAHOOTS’ model. Contact us if you are interested in our consultation services program.

Also See:

Voting When Houseless or Concerned for Personal Safety

Voting When Houseless

Houseless U.S. Citizens Have a Right to Vote

Voters must provide a residence address on the voter registration form, but this address may be any definable location in the county that describes their physical location. This could be the White Bird’s Front Rooms program (must be a registered client), a shelter, park, motor home, or other identifiable location. The mailing address of a person who is homeless or who resides where mail service is unavailable can also be the office of the county clerk:

c/o Lane County Clerk
275 W. 10th Ave.
Eugene, OR 97401

How to Register

To register to vote in Oregon, you must be:

  • A U.S. citizen
  • A resident of Oregon
  • At least 16 years old

If you are not yet 18 years of age, you will not receive a ballot until an election occurs on or after your 18th birthday.​​

Voter registration in Oregon is available online and at the county elections office. To register to vote online you will need an Oregon driver’s license, permit or ID card number issued by the Oregon Driver and Motor Vehicle Services Division (DMV). If you do not have an Oregon driver’s license, permit or ID card, you can still use the online voter registration application. The information you enter will display on a voter registration card (PDF document) that you will need to print, sign and deliver to the county elections office to complete your registration.

Voting If Concerned for Personal Safety

Some may not want to register to vote because they don’t feel safe disclosing their home address.

Under certain circumstances, a voter can register and vote while maintaining their privacy. To maintain privacy, complete the exemption form: Application to Exempt Residence Address from Disclosure​. Return it to Lane County Clerk at 275 W. 10th Ave., Eugene or contact elections@co.lane.or.us for more information.​​​

Register to Vote Now

If you wish to register in a language other than English, please select your language below.​

Registration Deadline

A new registrant must submit their online registration by 11:59:59 p.m. Pacific Time on the 21st calendar day before an election to be eligible to vote in that election.​

Already Registered to Vote?

If you are already registered or think you might be registered to vote, use My Vote to:

  • check if you are registered to vote
  • view your voter registration information
  • update your voter registration
  • check the status of your ballot
  • find contact information for your county elections office
  • find contact information for your elected officials
  • find a ballot drop site

CAHOOTS Crisis Intervention Worker

Requirements:

  1. Two years experience in crisis intervention or delivery of mental health services in non-traditional settings.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50 lbs.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current certification in first aid & CPR.
  6. A sense of humor.

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets and parks of Eugene and Springfield as dispatched by 911.
  2. Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.
  3. Attend required department and clinic meetings and share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.
  7. Complete 6-month probation period.
  8. Other duties as assigned.
  9. Reports to department coordinators.

Hours: up to 40/wk

Wage: $18/hr

White Bird employees are eligible for health benefits at 30 hours/week at the clinic in any combination of paid positions after 3-months of service.

Apply Now

Senator Wyden to introduce the CAHOOTS Act

U.S. Sen. Ron Wyden announced plans to introduce a bill in the U.S. Senate aimed at bringing CAHOOTS response model mental health services to cities and towns across the nation through increased Medicaid funding.

“It’s long past time to re-imagine policing in ways that reduce violence and structural racism, and health care can play a key role in that effort,” Wyden said. “Oregon has a proven model in the CAHOOTS program, and I want other states and communities to have federal resources to pursue similar approaches. Americans struggling with mental illness don’t always require law enforcement to be dispatched when they are experiencing a crisis – CAHOOTS is proof positive there is another way.” 

“For individuals experiencing a behavioral health crisis, the assistance of trained health care and social workers is more effective than interventions from law enforcement in deescalating the situation and helping to connect those individuals with vital services to address the problems that led to the crisis,” said Cortez Masto. “I’m proud to support legislation that will provide Nevada and states across the country with additional Medicaid funding to help them set up mobile crisis teams that have a proven  track-record of providing effective, trauma-informed care to those in need.”

“We hope that the CAHOOTS model pioneered by White Bird Clinic in Eugene, OR can help communities across the United States develop public safety systems that align with their values,” said Chris Hecht, Executive Coordinator of White Bird Clinic. “Dispatching medical and behavioral health professionals to care for community members in crisis is a proven way to improve outcomes, combat racism, and avoid violence. We thank Senator Wyden for this legislation because we are eager to share a model that has succeeded in our community for 31 years.”

The bill, the Crisis Assistance Helping Out On The Streets (CAHOOTS) Act, grants states enhanced federal Medicaid funding (a 95% federal match) for three years to provide community-based mobile crisis services to individuals experiencing a mental health or SUD crisis. It also provides $25 million for planning grants to states to help establish or build out mobile crisis programs.

The bill is part of Wyden’s agenda to address a persistent lack of access to mental health care for too many Americans. He is also pursuing legislation to support access to wraparound services that help individuals after the initial crisis response.

A one page summary of the bill can be found here. Legislative text can be found here.

crisis center

Crisis 101

Responding to someone in crisis can be difficult, and knowing someone is suicidal can be scary, especially when we’re not sure how to respond. For many of us, our natural reactions to crisis can quickly escalate a situation and make things worse. That’s why professional crisis workers seek out training and practice crisis intervention strategies so that they’re prepared to navigate a crisis situation and offer support. When we develop a plan for offering support in crisis situations, it is more likely we will not go into crisis ourselves when assisting someone.

Often, for those experiencing suicidal thoughts, help can be as simple as having someone to talk to. For many, social isolation, history of trauma, mental health issues, or belonging to historically oppressed groups can lead to periods of suicidal ideation. But how do you know if someone is experiencing suicidal ideation? Often there may be signs of suicidal thoughts or behaviors.

Some warning signs of suicidal ideation can include:

  • Threatening to hurt or kill oneself
  • Seeking access to means to hurt or kill oneself
  • Talking, thinking or writing about death, dying or suicide
  • Increased use of alcohol or drugs
  • Withdrawing from family, friends or society
  • Showing rage or talking about seeking revenge, appearing agitated or angry
  • Talking about feeling empty, hopeless, or having no reason to live, or being a burden to others
  • Making a plan or looking for a way to kill themselves, such as searching online, stockpiling pills, or buying a gun
  • Talking about great guilt or shame
  • Feeling unbearable pain (emotional pain or physical pain)
  • Acting recklessly or engaging in risky activities that could lead to death, such as driving extremely fast
  • Giving away important possessions

If these warning signs apply to you or someone you know, get help as soon as possible, particularly if the behavior is new or has increased recently. Suicidal ideation is complex and there is no single cause, people of all genders, ages, and ethnicities can be at risk. In fact, many different factors contribute to someone making a suicide attempt. But people most at risk tend to share certain characteristics known as risk factors.

Often, family and friends are the first to recognize the warning signs of suicidal ideation and can be the first to assist in reaching out and getting help. Showing someone who may be experiencing a crisis that you care can make a world of difference in their life. Know how to start the conversation. Know how to ask, “Are you suicidal?” Know how to say, “I’m here for you,” and really mean it. Be aware of resources available in your community like the White Bird Crisis Line, CAHOOTS Mobile Crisis Services or the Help Book.

Risk Factors vs. Protective Factors

Characteristic and attribute that reduce the likelihood of attempting or completing suicide are known as Protective Factors. They are skills, strengths, or resources that help people deal more adequately with stressful events. Protective Factors enhance resilience and help to counterbalance Risk Factors.

Protective Factors:

  • Effective clinical care for mental, physical, and substance abuse disorders
  • Easy access to a variety of clinical interventions and support for help seeking
  • Family and community support (connectedness)
  • Support from ongoing medical and mental health care relationships
  • Skills in problem solving, conflict resolution, and nonviolent ways of handling disputes
  • Cultural and religious beliefs that discourage suicide and support instincts for self-preservation

Risk factors impact our ability to manage high stress situations. Being aware of these factors can assist if you are in crisis or helping someone in crisis.

Risk Factors:

  • Being exposed to others’ suicidal behavior, such as that of family members, peers, or celebrities
  • Depression, other mental disorders, or substance abuse disorder
  • Certain medical conditions
  • Chronic pain
  • A prior suicide attempt
  • Family history of a mental disorder or substance abuse
  • Family history of suicide
  • Family violence, including physical or sexual abuse
  • Having guns or other firearms in the home
  • Having recently been released from prison or jail

Suicidal thoughts can come on at any time like a tidal wave. Like a tidal wave, suicidal thoughts can leave a wake of destruction in their path.  It is important for someone experiencing these strong thoughts and emotions to have an anchor during one these episodes. Suicidal ideation can make it seem like death is the only way out in that moment. Our rational mind may not be able to see any other solution when amid suicidal ideation. If we can help someone ride out the wave until they receive professional help, the likelihood of suicide is greatly reduced. Below are 10 steps to assist you in helping someone in crisis.

Ten Steps to Help a Person in Crisis

Step 1. Encourage the person to communicate with you.

Step 2. Be respectful and acknowledge the person’s feelings.

Step 3. Don’t be patronizing or judgmental.

Step 4. Never promise to keep someone’s suicidal feelings a secret.

Step 5. Offer reassurance that things can get better.

Step 6. Encourage the person to avoid alcohol and drug use.

Step 7. Remove potentially dangerous items from the person’s home, if possible.

Step 8. Encourage the person to call a suicide hotline number. You as the helper can also call.

Step 9. Encourage the person to seek professional help.

Step 10. Offer to help the person take steps to get assistance and support.

For our 24/7 CAHOOTS mobile crisis services, call the police non-emergency numbers 541-726-3714 (Springfield) and 541-682-5111 (Eugene). For our 24/7 crisis hotline, call 541-687-4000 or toll free at 1-800-422-7558.

Human Resources Assistant

In coordination with the Human Resources Coordinator, Quality Management Team and Administrative Team, this position will maintain accurate personnel records, assist with agency hiring, and keep agency staff aware of changing compliance issues in areas related to Human Resources, recruiting, and hiring agency staff. Position reports to the Core Administrative Team.

1.0 FTE (40 hours per week)

Pay and Benefits:  $18/hour

Requirements

  1. Ability to establish and maintain systems for accurate records and reporting
  2. Knowledge and experience in Human Resource law and personnel management
  3. Ability to learn OSHA, BOLI regulations and labor laws
  4. Training in HR and HIPAA compliance
  5. Computer competence in Microsoft Office programs
  6. Electronic recordkeeping

Responsibilities

  1. Establish systems for accurate and secure personnel files for all agency staff
  2. Help staff understand and utilize agency benefits
  3. Lead the process of new hiring, orientation and training of agency staff
  4. Ensure programs and staff are aware of and follow agency policies and state and federal regulations governing recruiting, screening, hiring, probation, orientation, training, and termination of staff
  5. Assist HIPAA Compliance Officers in creating, maintaining and following HIPAA guidelines and documentation
  6. Provide additional Administrative operational support as needed
  7. As a member of the Admin Team: attend internal meetings, program hiring, AdCo and Community meetings as needed; support fundraising efforts, monitor and keep agency vibes clean, troubleshooting; backup the work of the other Administrative positions
  8. As a member of the Admin Team: hold the White Bird perspective, share in program development and planning and in identifying and focusing attention on emergent issues/problems, assist the Community Collective in its response
  9. Attend Employee Orientation

Apply Now

parked cahoots van

Rep. Rashida Tlaib: The Case for an Emergency Responder Corps

by Rashida Tlaib Apr 23, 2020 in  “The Appeal”

What would an Emergency First Responders Corps look like?

“The most important aspect of the Emergency First Responder Corps is that it must be civilian and designed to help people. The idea isn’t novel — it is something neighbors have been doing for centuries, and the time is now to take comprehensive approach to formalizing it to help our most vulnerable communities.

A good model of this exists in Eugene, Oregon, CAHOOTS — Crisis Assistance Helping Out on the Streets — has worked for decades to help people in crisis. They deal with those who are suicidal, houseless, infirm, or just having trouble getting the basics they need to survive. It’s fully integrated into the local service community. And they are effective. In 2018, CAHOOTS responded to 24,000 calls. CAHOOTS and the White Bird Clinic were recently awarded federal funding to expand telemedicine access during the current pandemic.”

Read More…

The Briefing: a new vision for first responders during the COVID-19 pandemic

CAHOOTS program coordinator Tim Black joined Congresswoman Rashida Tlaib and our self-described “biggest fan of CAHOOTS in the Rockies” Colorado State Representative Leslie Herod to discuss the CAHOOTS model and why there is a need for a behavioral health branch of public safety in communities across the nation.

CAHOOTS Medic

Requirements:

  1. Currently licensed as an EMT or RN.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50 kilograms.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current CPR certification.
  6. A sense of humor.

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets & parks of Eugene and Springfield as dispatched by 911.
  2. Assume primary responsibility for making medical assessments of clients and for providing medical care within the EMT-B scope of practice in accordance with CAHOOTS protocols and standing orders.
  3. Attend required department and clinic meetings and share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.
  7. Other duties as assigned.
  8. Reports to department coordinators.

Hours: up to 40/wk

Wage: $18/hr

White Bird employees are eligible for health benefits at 30 hours/week at the clinic in any combination of paid positions after 3-months of service.

Apply Now

Now Hiring: Medical Assistant

This position is responsible for assisting our providers in effectively providing excellent patient care.

Pay and Benefits:

This position is being hired for up to 40 hours weekly at a rate of $18/hr. Benefits include medical, dental, vision insurance and standard sick/vacation pay.

Responsibilities:

  1. Perform routine assisting duties for the Medical Director, physicians and volunteer physicians under direct, onsite supervision of an MD or RN as approved by the Medical Director.  This will include but not be limited to obtaining vital signs, patient medical history, presenting problem & maintain examination/treatment rooms.
  2. Assist with examinations, procedures and treatments.
  3. Help maintain medical records to insure quality (includes patient history, problem lists, vital signs, patient communications, immunizations & medications) and act as “scribe” during patient visits.
  4. Scrubbing charts for upcoming appointments. Looking for recent labs, imaging, outside consultation notes, recent hospital records, and/or new medical records.
  5. Educate the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patients’ treatment plan.
  6. Perform procedural and diagnostic coding for reimbursement.
  7. Care Coordination:  Serve as “communication liaison” between the physician and patient by assisting the patient in communicating their needs to the physician.
  8. Screen and follow-up test results.
  9. Perform electrocardiography, ear lavage, Snellen eye chart, and other tests in the clinic.
  10. Sterilization of surgical instruments.  Inventory of supplies and equipment.
  11. Make sure rooms are well kept and stocked.
  12. Deep clean patient rooms every Friday
  13. Perform blood draws.
  14. Process blood, urine, specimens, etc…. Ready specimens to be sent to the lab.

Requirements:

  1. Minimum one year experience in a medical practice.
  2. Ability to work with a wide range of clients including low/no income and homeless adults recognizing and respecting cultural diversity.
  3. Ability to utilize and apply medical terminology appropriately.
  4. Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology.
  5. Strong computer skills (MS Word, Excel, Internet, etc.) and the ability to effectively learn and/or utilize Electronic Health Records.
  6. Ability to identify and respond to issues of confidentiality. Knowledge of HIPAA.
  7. Understanding of Standard Precautions, including hand washing and disposal of bio-hazardous materials.
  8. Willingness to participate in continuing education.
  9. Complete White Bird New Volunteer/Staff Training (NVT).
  10. A SENSE OF HUMOR!!

Preferred:

  1. Current Certification as a Certified Medical Assistant by a recognized certification body.
  2. Bilingual in English and Spanish.
  3. Experience in working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6-month probationary period.

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Now Hiring: Back Office Nurse

This Nurse is responsible for working at the top of their license as a member of the care team with a focus on chronic care. The qualified nurse will provide nursing care in a primary care clinic including triage, nurse visits, coordination of care, and patient education to strengthen patients’ health care self-management.

Pay and Benefits:

This position is being hired for up to 36 h/week, and the salary is equivalent to $30.00/hr.

Job Description

  1. Perform patient triage both face to face and via the phone. Assess and prioritize patients’ need for care including referral to local Emergency Departments, Urgent Care, and/or White Bird Medical for a provider or nurse visit. Provide advice, written resource information, and or referrals to address social determinants of health and medical care not addressed at White Bird Medical.
  2. Support providers and their care teams by coordinating complex patient care needs.
  3. Utilize the nursing process to complete “nurse visits” following standing orders and nursing protocols.
  4. Act as liaison between White Bird Medical, patient and community medical agencies & diagnostic facilities to ensure quality and continuity of care.
  5. Sterilization of surgical instruments, managing supplies in treatment rooms, and oversight of general cleanliness & order in the back office.
  6. Assist Front Office Reception including help with managing patient appointments and scheduling, acting as a resource for clinical questions.
  7. Collaborate with White Bird Medical staff – behavioral health, referral, front desk, providers, medical assistants, scribes.
  8. Coordinate services for patients with other White Bird programs including, but not exclusive to Chrysalis, Counseling, Crisis, Cahoots, NEST, Homeless, Front Rooms, Dental.
  9. Provide “Care Management” for a limited number of high utilization / high risk patients to reduce return rate & ER visits and improve quality of care.
  10. Participate in continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients
  11. Ability and willingness to work in an EMR (electronic) environment and to meet or exceed the documentation requirements required to meet Meaningful Use and other clinical quality benchmarks required by our grant funders and clinic accepted initiatives.
  12. Provide support to volunteer providers by rooming patients, assisting with procedures, assisting with following clinic policies, and ensuring EHR documentation at the completion of shift.
  13. Complete White Bird Employee Orientation (NVT)

Requirements:

  1. Current Oregon RN license
  2. Minimum 2 years experience working as an RN with experience in the delivery of primary care.
  3. Experience working with educating clients with chronic medical conditions.
  4. Ability to work with a wide range of patients including low/no income, and homeless adults
  5. Willingness to participate in continuing education
  6. Ability to work effectively with minimal supervision
  7. Strong computer skills.  The ability to send and receive email, write documents in MS Word, look up information on the internet, and use the EHR system
  8. Maintain current BLS and complete annual blood borne pathogen training
  9. A SENSE OF HUMOR.

Preferred:

  1. Bilingual in English and Spanish
  2. Minimum of two years experience in primary care medical practice
  3. Experience working in a consensus environment

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

APPLY NOW

CAHOOTS Scheduling Admin Support

Qualifications:
Experience in scheduling and shift-planning and utilization of scheduling software. Proficiency in word processing and database applications. One year’s experience in administrative support or clerical role preferred.

Also Desired:
-Task oriented, good interpersonal communication skills.
-Familiarity with Teams and Microsoft Excel

Responsibilities:

  1. Scheduling of field-based CAHOOTS services, including van shifts, CORT/outreach, and mobile clinics.
  2. Maintenance of CAHOOTS scheduling records and application.
  3. Collaborate with CAHOOTS committee buckstoppers to ensure committee members are not scheduled as overtime.
  4. Track vacation requests and coverage needs and bring these items to weekly CAHOOTS department meetings.
  5. Program correspondence, typing and form design.
  6. Regular presence in the office.
  7. Participation in program and clinic responsibilities including regular attendance at weekly CAHOOTS program meeting.
  8. Monitor overtime accruals and identify preventive measures to minimize demand.
  9. Assist Program Coordinators and Fiscal department with payroll issues as needed.
  10. Management of other routine business.
  11. Other tasks as assigned.
  12. Must complete New Staff Orientation/New Volunteer Training and 6-month probation period.
  13. Reports to CAHOOTS team.
  14. Maintain full transparency with CAHOOTS team.
  15. Complete 2 six-hour ride-alongs within three months of hire.

Hours: 4-6/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now

CAHOOTS Outreach Admin Support

Qualifications:
Three years’ experience in social services with a preference for at least one year’s experience as a crisis counselor/medic in the CAHOOTS program. Proficiency in word processing and data-base applications.

Also Desired:
-Experience with field-based social services.
-Knowledgeable of local social service providers and public safety and communications agencies.
-Experience in social service program development and community outreach.

Responsibilities:

  1. Foster and maintain relationships with outside agencies.
  2. Maintenance and resupply of all CAHOOTS outreach materials.
  3. Coordinate with Community Education Specialist to assist with presentations
  4. Compile and make available community feedback on CAHOOTS programs
  5. Program correspondence, typing and form design.
  6. Regular presence in the office during business hours.
  7. Work at least one van shift per week within four months of hire.
  8. Other duties as assigned.
  9. Must complete a 6-month probationary period and New Volunteer Training if applicable.
  10. Reports to CAHOOTS team.
  11. Maintain full transparency with CAHOOTS team.

Hours: 4-6/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now