Getting help with groceries in your neighborhood

FOOD for Lane County would like to share some new neighborhood resource flyers and ask that you please distribute them widely. They are designed to help people know how to find free food in their local area. As always, once you distribute a resource guide it can become quickly out of date, so please let them know of any changes that you know so we can edit as necessary.

Download Flyer (English and Spanish)

Emergency Food Pantry Map

Pantries are open different days and times. Service hours vary around major holidays. For assistance, call FOOD for Lane County at 541-343-2822.  Por información en español, llame a FOOD for Lane County: 541-343-2822.

  • To be eligible to shop at a pantry, you must income qualify by earning 185% or less of the federal poverty level.
  • You do not need to show identification to receive emergency food. You will be asked to provide evidence of a physical address, if you have one. You will still be served if you do not have a physical address; no one is turned away
  • Please bring your own boxes or bags.
  • You may visit a pantry 18 times per year.

Ramp up your giving

Ramp up your giving this #GivingTuesday by donating towards the construction of a wheelchair ramp for White Bird’s expanded walk-in crisis center. The ramp will cost $1,000 per foot, and we need to build 60 feet so everyone can reach the front door. Every donation helps! #givingtuesday2018 #UnSelfie

Please support our efforts by making a donation in person, by mail, or online. All gifts are tax-deductible. Your contribution will be turned into direct service for people in need.




White Bird Clinic
341 E 12th Ave
Eugene, Oregon 97401

Eugene’s Paktech, our partners in caring for the community, have made a challenge to White Bird supporters: if we receive over $5,000 in donations for #givingtuesday, they will add an equal amount. Each dollar you give will become two dollars towards the construction of a wheelchair ramp for White Bird’s expanded walk-in crisis center!

White Bird Offers Mental Health First Aid Classes

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. Most of us would know how to help if we saw someone having a heart attack—we’d start CPR, or at the very least, call 9-1-1. But too few of us would know how to respond if we saw someone having a panic attack or if we were concerned that a friend or co-worker might be showing signs of alcoholism.

Mental Health First Aid takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder. When more people are equipped with the tools they need to start a dialogue, more people can get to the help they may need. Mental Health First Aiders can even save lives.

Trainings will be from 8:30 am-5:30pm and will have light breakfast & lunch provided. Students can register using the links below or go to https://whitebirdclinic.org/education to register for multiple classes at once. For more information, including alternate payment options, please contact anne@whitebirdclinic.org.

Mental Health First Aid is intended for all people and organizations that make up the fabric of a community. Professionals who regularly interact with a lot of people (such as police officers, human resource directors, politicians, and primary care workers), school and college leadership, faith communities, advocates for the unhoused, friends and family of individuals with mental illness or addiction, encampment managers and allies, parents, or anyone interested in learning more about mental illness and addiction should get trained.

White Bird Clinic Stands in Solidarity with the Transgender Community 

White Bird Clinic stands in solidarity with our transgender/gender diverse clients, co-workers, and community members in affirming the validity of their existence and right to personally define and express their identities.

We resist any statement claiming that gender is a biological or immutable condition determined by genitalia. Both categories of sex and gender are infinitely diverse and complex in their expressions and cannot be limited to a binary system. To dictate how an individual personally identifies stands in direct conflict with our humanistic values of self-determination, freedom of expression, and valuing of diversity.

To our transgender/gender diverse clients, co-workers, and community members:

We see you in your diversity and complexity, we affirm your existence and your right to safety. We see the pain and harm created by statements that attempt to erase your existence. We will not stand idly by while those in power fan the flames of injustice, violence, and bigotry.

We are committed to providing accessible, safe, and affirming services to transgender and gender nonconforming people free from discrimination and in congruence with the recommendations of several highly regarded professional organizations:

  • American Medical Association
  • American Nurses Association
  • American Academy of Pediatrics
  • American Psychological Association
  • American Psychiatric Association
  • National Association of Social Workers
  • World Professional Association for Transgender Health
  • OHSU Transgender Health Program

…..And many others, who recognize gender is expansive beyond a binary and is not determined by one’s genitalia and sex assigned at birth.

White Bird Clinic will stand true to our mission statement in continuing to enable all people to gain control of their social, emotional, and physical well-being. We recognize the innumerable harms that systemic injustice and marginalization have on an individual’s mental health, and we are committed to seeking progressive change—on an individual, community, and national level—to make health and well-being accessible to the most vulnerable populations.

To be truly committed to our mission, we recognize the need to speak out when those on a national level attempt to undermine the well-being, personal safety, and mental health of transgender and gender non-conforming people. We are proud of our clients, co-workers, and community members who are bravely authentic in their gender identities. In doing so, you are helping us all break free from restrictive gender norms and social categories that harm every one of us, in varying ways.

In gratitude, we will continue to speak up, serve our community, and fight for personal freedom. Until the Revolution!

Authored by the White Bird Clinic Queer Affinity Group

White Bird Clinic Launches Stay Warm Drive

White Bird asks the community to share the warmth with our most vulnerable community members.

White Bird Clinic needs help supporting unhoused community members who are facing the onset of the winter season. We’re sending out a call for any and all warm winter gear, particularly blankets and sleeping bags. For those who spend most of their time outdoors, winter in Eugene can be tough. White Bird asks you to help us help all of us and build a healthy and strong community. Please bring any of the following tax-deductible donations to our main clinic building at 341 E 12th Ave. in Eugene:

  • Blankets
  • Sleeping bags
  • Coats/Jackets/Sweaters
  • Warm pants
  • Socks/Gloves/Scarves
  • Rain gear
  • Tarps

Please click here for a list of the other items we are currently accepting.

We’re happy to pick up larger donations. Call us at 541-342-8255.

Serenity Lane Recognizes Kimber Hawes as “Unsung Hero” at Community Service Awards

Serenity Lane honored White Bird’s Kimber Hawes in an award ceremony in honor of front line staff in our local recovery community as an Unsung Hero for the impactful work she does as a CAHOOTS worker.

Champions in the field of drug and alcohol treatment were recognized in the following categories:

  • Addiction Professional Award
  • Community Leadership Award
  • Dwight Lee Spiritual Advisor Award
  • Emergency Services Professional Award
  • Health Care Professional Award
  • Mental Health Professional Award
  • The Unsung Hero Award

White Bird Clinic Expanding Dental & Medical Services

White Bird Executive Coordinator Miles Mabray (front) stands with Fund Developer, Chris Hecht, in front of the dental and medical clinic currently serving 2,000 low-income patients annually.
CREDIT TIFFANY ECKERT, KLCC

download press release

EUGENE, OREGON – White Bird Clinic will purchase the building at 1415 Pearl St. and redevelop it into a dental clinic to serve burgeoning community need. The existing dental facilities at 1400 Mill St will be renovated to add urgent care services to White Bird’s medical clinic.

The new building will allow White Bird dental to serve 50 additional patients each week and increase capacity to host student internships. The clinic will also provide denture care for elderly patients and allow White Bird to serve more children and families. White Bird medical’s new urgent care services will provide an alternative to hospital emergency room visits for patients experiencing an acute issue who lack health insurance.

“With the increase in community need for affordable urgent and preventative dental care, we’ve been on the lookout for a larger facility to better serve clients. When this opportunity came up, we knew we had to move on it immediately,” White Bird Dental Program Coordinator Kim Freuen said.

Founded in 1995, the dental clinic provides urgent care as well as preventative care. The program has continuously grown and is now constrained by its 23 year-old facility, and is not operating at optimal capacity due to a shortage of space. This year to date, the dental clinic has provided 4,848 visits for 1,992 patients:

  • 829 for emergency care;
  • 1,322 for hygiene/preventative care; and
  • 2,697 for restorative care.

According to Trillium Community Health Plan, many of their patients don’t ever see a dentist. The last two Community Health Improvement Plans for Lane County identified affordable dental care as a major issue. Poor oral health presents significant challenges for many unhoused community members; White Bird recognizes that need and meets it.

White Bird Medical Clinic provides affordable and friendly medical care to indigent, homeless, low-income, and otherwise marginalized populations, such as community members who are employed but uninsured or underinsured. In addition to staff physicians, there is a behavioral health consultant and a psychiatric prescriber who collaborate with the physicians to offer integrated, holistic care. This year to date, the medical clinic has provided 2,226 visits for 950 patients. 1,020 of those visits were with unhoused patients.

Providing primary care to patients is crucially important, as White Bird’s patients often suffer from multiple complex medical issues that are compounded by socioeconomic barriers to health care and lifestyle changes. These community members face significant barriers as well as discrimination when attempting to access health care institutions in the community, and having White Bird primary care providers advocate for them and coordinate their care is vital.

The new medical urgent care service will divert a great number of emergency room visits, which are very costly for all stakeholders. White Bird Clinic is an equal opportunity provider and employer.

In the News

Opiate Overdose Response

This past weekend represented an unusually high number of heroin and other opiate overdoses in the Eugene/Springfield area, but these overdoses have been in keeping with recently observed trends. There have been two distinct patterns of heroin and other opiate related overdoses occurring with increased frequency: poly-substance OD’s and fentanyl contaminated OD’s:

  • Poly-substance overdoses present a unique frustration to first-responders because they generally combine opiates, alcohol, and other substances often including benzodiazopenes or other prescription pharmaceuticals, which requires field stabilization and hospital treatment.
  • Fentanyl contamination has been detected in various street drugs and counterfeit prescription medications in the Pacific Northwest, and has been particularly common locally in a strain of heroin that has been encountered by users and first responders in recent weeks.

Lane Co. EMS, EPD, SPD, and CAHOOTS all carry the opiate overdose reversing medication Naloxone, commonly referred to by its trade name, Narcan. Naloxone is administered to treat overdose patients presenting with respiratory distress caused by the overdose, the medication enters the respiratory center of the brain stem and flushes neural synapses by out-competing the opiates present in the blood stream to to temporarily reverse respiratory inhibition; for patients whose breathing has ceased Naloxone is frequently administered along with CPR.

CAHOOTS, specifically, has not experienced a significant increase in overdose responses, largely because the increased public awareness of the opiate crisis has increased the aggressiveness of EMS and law enforcement responses to these emergencies. White Bird’s main clinic staff including the Crisis Team and Front Rooms/Reception staff have, on the other hand, reported a significant increase in interventions this year, with three incidents of Naloxone and CPR administration in the past 2 months. White Bird has begun the process of standardizing Naloxone training for all staff in addition to First Aid and CPR requirements.

Locally, the increased frequency of opiate overdoses has not been accompanied by a proportionate increase in overdose deaths. Increased public awareness has led to increased public involvement, with bystander-administered Naloxone and CPR saving brain tissue and lives prior to professional responders arriving on scene, and with increased awareness of Oregon’s Good Samaritan Law amongst drug users reducing the fear and stigma associated with calling 911 to seek assistance in an emergency.

The lives saved have demonstrated the benefits of harm reduction policies:

  • Public health education and outreach efforts increase awareness of the situation, increasing the likelihood of an overdose being recognized and treated.
  • Good Samaritan Laws provide bystanders who interact with law enforcement temporary respite from prosecution, decreasing the likelihood of an overdose patient being abandoned.
  • Broad availability of Naloxone—it is available over-the-counter at most pharmacies free of charge for individuals covered by private insurance or OHP and is also available free of charge along with training through HIV Alliance—increases the likelihood of the medication being available in the event of an emergency.
  • Bystander education including CPR training for community groups and Naloxone administration training for users, their peers, families, and those who work with them facilitates rapid overdose intervention.
  • Aggressive EMS and police responses to overdoses due to their increased public profile decreases the likelihood of overdose patients fleeing the scene of their resuscitation, only to cease breathing again due to lack of follow-up care.

The Eugene HIV Alliance, through their syringe exchange program, has made the injectable form of Narcan available. It also provides training to individuals and groups on how to administer it.

The syringe exchange is held five days a week at different locations, and the service is free.

Eugene Out of the Darkness Community Walk

When you walk in the Out of the Darkness Walks, you join the effort with hundreds of thousands of people to raise awareness and funds that allow the American Foundation for Suicide Prevention (AFSP) to invest in new research, create educational programs, advocate for public policy, and support survivors of suicide loss.

CAHOOTS will be tabling and answering questions about what services we provide and how to access them. We will also be facilitating a safe space for anyone struggling with emotions in reference to the event.

Event Details

Walk Date: 09/30/2018
Walk Location: Alton Baker Park – Eugene, OR
Check-in/Registration Time: 09/30/2018 at 10:00 am
Walk Begins: 11:00 am
Walk Ends: 1:00 pm

For more information, please contact:

Contact Name: Sara Scofield
Contact Phone: 541-513-5937
Contact Email: swhopner@yahoo.com

Online registration closes at noon (local time) the Friday before the walk. However, anyone who would like to participate can register in person at the walk from the time check-in begins until the walk starts. Registration is free and open to the public. Walk donations are accepted until December 31st.

White Bird Fundraiser: Focus on Photography

Join us for a fun evening! On September 20 at 5pm, The Register-Guard is holding a fundraiser for White Bird. The event will feature prints of 100 photographs from the R-G’s archive, and all proceeds will benefit White Bird Clinic.

Register-Guard photographer Chris Pietsch will be giving tutorials on how to take better photos with your phone. Space is limited. Reserve your seat at registerguard.com/tickets

Navarro’s Latin Creole Kitchen will be here with their popular food truck and The Register-Guard will host a cash bar for beer and wine.

Projects with Purpose

The City of Eugene would like to invite people experiencing homelessness to participate in a park cleanup project (general landscaping), followed by showers, lunch, and on-site resources and social service providers. This event was inspired by the
listening session Mayor Vinis hosted last summer to hear from unhoused members of the community about how we can use and enjoy our public parks together. No experience necessary. Tools, gloves and instruction provided.

To RSVP or for more information, contact Regan Watjus, Policy Analyst, City Manager’s Office at 541.682.8442 or Regan.S.Watjus@ci.eugene.or.us

Day of Caring

No matter your income, insurance coverage, or lack thereof, White Bird Clinic is available to assist you on your journey of growth and recovery. Every day, White Bird offers services that range from medical and dental, to addiction counseling and therapy, to crisis intervention.

Learn about these programs and meet our community partners at the Annual Day of Caring on Wednesday, August 29, 2018 from 10:00am to 2:00pm at 341 E 12th Ave for free health screenings, pizza, and more. Located behind our building at 341 E 12th Ave.

Cleveland Chicken

The Cleveland Chicken team, a 48 year old WBC fundraiser, will be BBQing chicken, as well as offering, chicken sausages, corn on the cob, lemonade and watermelon all three days of the County Fair, right outside W C Fields stage, do come.

White Bird at Fair

White Bird’s RockMed operates two first aid stations, one near Main Stage (Big Bird) and one in Xavanadu (Little Wing). White Bird is staffed 24 hours a day until Monday at 3pm, including several doctors around the clock, and nurses, EMTs, paramedics, and teams roving throughout the site that can be dispatched to incidents by radio.

In an emergency go to the nearest Information Booth. If you cannot find one, ask at the nearest craft or food booth for directions. Each Information Booth can quickly contact emergency services.

PHOTO Credit Brian Bull / KLCC

Related

White Bird Clinic Expands Medical Services at Oregon Country Fair
By ANGELA KELLNER • JUL 7, 2017

White Bird Clinic And Oregon Country Fair Nearing Half-Century Mark
By BRIAN BULL • JUL 12, 2018

Discounted Bike Rental for Oregon Trail Card Holders

Have you seen the PeaceHealth bikes around town? You can check them out for one-way trips across the city. Oregon Trail Card recipients qualify for a $20 a year reduced membership plan. The annual membership includes 60 minutes of ride time per day. Use your hour however you like, for a single trip or multiple short trips.

To signup to ride, visit PeaceHealth Rides Reduced Fare Plan. This is an income verified program by entering your 16 digit Oregon Trail SNAP card number. If you need more help signing up, call 541-214-2212 or email support@peacehealthrides.com.

Click here to Sign Up

More Info:

Accessibility:

Year-round adaptive bike equipment is available for rent at Adaptive Recreation Services at Hilyard Community Center and can be requested here.

Free Oregon Birth Certificate for Persons Who Are Homeless

A birth certificate is an important legal document. It is needed to apply for other forms of identification (such as a driver’s license, Social Security card, or state ID card) that you need in order to:

  • Work
  • Get a place to live
  • Apply for and receive public assistance, and
  • Remove other barriers.

Starting July 1, 2018, individuals who are homeless can come to White Bird to get help ordering their Oregon birth certificate free of charge. We will

      • Help you complete the birth record order form
      • Give you information on what documents are needed
      • Provide you a check for payment

You will need to mail your order form, check, documentation, and completed application to Oregon Vital Records. Vital Records will mail your birth certificate to you in care of the address on the order form.

Can I get my birth certificate for free if I was born in another state?

This program is for persons born in Oregon. Check with the state where you were born to see if they offer free birth certificates to persons who are homeless.

Do I have to provide proof of identity?

Yes. A list of acceptable proofs of identity is on the Oregon Vital Records website. If you don’t have acceptable proofs of identity, we will help you work with Oregon Vital Records to determine what information is needed to release your birth certificate.

Can I get free birth certificates for my family?

No. The grant program was established for individuals who are homeless to get their own birth certificate free of charge. This grant program does not provide funds to get family members’ birth certificates.

Where will my birth certificate be mailed?

Your birth certificate will be mailed to the address on your order form. The envelope will be addressed to you since it is your birth certificate.

Will I be able to use the birth certificate to get other documents such as an Oregon identification card or driver’s license?

Yes. A birth certificate is a legal document used to establish identity. It shows who you are, and when and where you were born. Your birth certificate is a legal document and is confidential. Be sure to keep it in a safe place.

This program is supported by one-time funds, so please apply for birth certificate help as quickly as possible. Future funding for the program will need to be authorized by Oregon legislators.

For more information, please contact Homeless Case Management at 541-342-1295 or drop in at 323 E 12th Ave, Eugene OR 97401 during walk-in hours.

Walk-In Hours
Monday: Walk-ins: 12-2 pm
Tuesday: Walk-ins: 12-2 pm
Wednesday: Walk-ins: 12-2 pm
Thursday: Walk-ins: 12-2 pm

Appointments outside of walk-in hours are available by request.

Crisis 101

Responding to someone in crisis can be difficult, and knowing someone is suicidal can be scary, especially when we’re not sure how to respond. For many of us, our natural reactions to crisis can quickly escalate a situation and make things worse. That’s why professional crisis workers seek out training and practice crisis intervention strategies so that they’re prepared to navigate a crisis situation and offer support. When we develop a plan for offering support in crisis situations, it is more likely we will not go into crisis ourselves when assisting someone.

Often, for those experiencing suicidal thoughts, help can be as simple as having someone to talk to. For many, social isolation, history of trauma, mental health issues, or belonging to historically oppressed groups can lead to periods of suicidal ideation. But how do you know if someone is experiencing suicidal ideation? Often there may be signs of suicidal thoughts or behaviors.

Some warning signs of suicidal ideation can include:

  • Threatening to hurt or kill oneself
  • Seeking access to means to hurt or kill oneself
  • Talking, thinking or writing about death, dying or suicide
  • Increased use of alcohol or drugs
  • Withdrawing from family, friends or society
  • Showing rage or talking about seeking revenge, appearing agitated or angry
  • Talking about feeling empty, hopeless, or having no reason to live, or being a burden to others
  • Making a plan or looking for a way to kill themselves, such as searching online, stockpiling pills, or buying a gun
  • Talking about great guilt or shame
  • Feeling unbearable pain (emotional pain or physical pain)
  • Acting recklessly or engaging in risky activities that could lead to death, such as driving extremely fast
  • Giving away important possessions

If these warning signs apply to you or someone you know, get help as soon as possible, particularly if the behavior is new or has increased recently. Suicidal ideation is complex and there is no single cause, people of all genders, ages, and ethnicities can be at risk. In fact, many different factors contribute to someone making a suicide attempt. But people most at risk tend to share certain characteristics known as risk factors.

Often, family and friends are the first to recognize the warning signs of suicidal ideation and can be the first to assist in reaching out and getting help. Showing someone who may be experiencing a crisis that you care can make a world of difference in their life. Know how to start the conversation. Know how to ask, “Are you suicidal?” Know how to say, “I’m here for you,” and really mean it. Be aware of resources available in your community like the White Bird Crisis Line, CAHOOTS Mobile Crisis Services or the Help Book.

Risk Factors vs. Protective Factors

Characteristic and attribute that reduce the likelihood of attempting or completing suicide are known as Protective Factors. They are skills, strengths, or resources that help people deal more adequately with stressful events. Protective Factors enhance resilience and help to counterbalance Risk Factors.

Protective Factors:

  • Effective clinical care for mental, physical, and substance abuse disorders
  • Easy access to a variety of clinical interventions and support for help seeking
  • Family and community support (connectedness)
  • Support from ongoing medical and mental health care relationships
  • Skills in problem solving, conflict resolution, and nonviolent ways of handling disputes
  • Cultural and religious beliefs that discourage suicide and support instincts for self-preservation

Risk factors impact our ability to manage high stress situations. Being aware of these factors can assist if you are in crisis or helping someone in crisis.

Risk Factors:

  • Being exposed to others’ suicidal behavior, such as that of family members, peers, or celebrities
  • Depression, other mental disorders, or substance abuse disorder
  • Certain medical conditions
  • Chronic pain
  • A prior suicide attempt
  • Family history of a mental disorder or substance abuse
  • Family history of suicide
  • Family violence, including physical or sexual abuse
  • Having guns or other firearms in the home
  • Having recently been released from prison or jail

Suicidal thoughts can come on at any time like a tidal wave. Like a tidal wave, suicidal thoughts can leave a wake of destruction in their path.  It is important for someone experiencing these strong thoughts and emotions to have an anchor during one these episodes. Suicidal ideation can make it seem like death is the only way out in that moment. Our rational mind may not be able to see any other solution when amid suicidal ideation. If we can help someone ride out the wave until they receive professional help, the likelihood of suicide is greatly reduced. Below are 10 steps to assist you in helping someone in crisis.

Ten Steps to Help a Person in Crisis

Step 1. Encourage the person to communicate with you.

Step 2. Be respectful and acknowledge the person’s feelings.

Step 3. Don’t be patronizing or judgmental.

Step 4. Never promise to keep someone’s suicidal feelings a secret.

Step 5. Offer reassurance that things can get better.

Step 6. Encourage the person to avoid alcohol and drug use.

Step 7. Remove potentially dangerous items from the person’s home, if possible.

Step 8. Encourage the person to call a suicide hotline number. You as the helper can also call.

Step 9. Encourage the person to seek professional help.

Step 10. Offer to help the person take steps to get assistance and support.

For our 24/7 CAHOOTS mobile crisis services, call the police non-emergency numbers 541-726-3714 (Springfield) and 541-682-5111 (Eugene). For our 24/7 crisis hotline, call 541-687-4000 or toll free at 1-800-422-7558.

Public Benefits Assistance with SSI/SSDI Applications

At White Bird, our SOAR-trained Public Benefits Advocate provides assistance to eligible individuals in completing thorough, quality SSDI/SSI applications. The focus is on individuals who are homeless and at risk of homelessness who experience mental health and/or physical health conditions. These services are offered free of charge.

A screening process helps to determine potential eligibility based on many various factors like work history, income, marital status, and resources. The application itself can take a couple of hours to fill out, and it’s important to have all the information ready prior to applying. Potential clients should anticipate meeting with the Benefits Advocate 3-5 times before actually completing the application.

The Benefits Advocate can assist clients in obtaining information, but it will make things go faster if the client has the following information:

  • List of medical sources that have treated the client, with strong focus on the last two years’ records
    • Sources can include: primary care doctors, hospitals and ERs, behavioral health hospitals, mental health counselors, psychiatrists, corrections facilities, education records, vocational rehab or job training programs, social services agencies
  • A list of tests or procedures ordered (x-rays, MRIs, mental health assessments, etc.)
  • A list of medications prescribed (if applicable)
  • The last 15 years’ work history

What the Public Benefits Advocate Can Do:

  • Acts as a representative on the claim – allows the benefits advocate to speak to the Social Security Administration and Disability Determination Services (SSA and DDS) on the client’s behalf. Also receives copies of all correspondence sent to the claimant; can be a consistent point contact person for SSA/DDS.
  • Requests medical records with the claimant’s permission.
  • Assists the claimant in navigating the disability application process, including help filling out reports and responding to requests from SSA/DDS.
  • Makes referrals for other White Bird programs/services, as well as other community resources
  • Helps claimants file a reconsideration for a denied claim (for clients who have already filed an initial claim with the benefits advocate)
  • Make referrals to disability attorneys when appropriate (reconsiderations and Administrative Law Judge hearings).

What the Benefits Advocate Can’t Do:

  • Cannot do it without the client! It is vital that the client stays involved in the process and maintains communication with the Benefits Advocate. MANY disability claims get denied simply because the claimant does not maintain contact or respond to requests from SSA/DDS
  • Cannot guarantee approval on a claim. We screen clients for various eligibility factors and work with people who have a strong chance of being approved, but it is SSA/DDS that makes a determination of disability status.
  • Cannot “expedite” or otherwise speed up the process. We can help the claimant put together a complete application and proactively fill out reports in advance of them being requested, but the agencies that make the decisions are often dealing with a backlog of applications and sometimes things move slowly.
  • Cannot see into SSA’s or DDS’s systems or files. The benefits advocate does not work for SSA or other governmental agencies; the benefits advocate can communicate SSA/DDS and confirm that these agencies have what they need, but does not have direct access to the records.
  • Cannot help apply for other benefits/services – SSI/SSDI only. (No Section 8, housing/rental assistance, SNAP, energy assistance, phones, IDs, birth certificates, etc.)

*SSI/SSDI Outreach, Access, and Recovery (SOAR) is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder.

For more information and to set up an appointment, please contact Meaghan Taylor, Public Benefits Advocate, at 541-246-2334 or mtaylor@whitebirdclinic.org.

Non-profit Rate Now Available for 2018 Help Book

White Bird Clinic’s 2018 Help Book is a vital reference book for anyone who works with people with limited resources or special needs. The newest edition is an indispensable tool to provide current and appropriate referrals with over 700 human service resources. The Help Book covers Lane County, including Eugene, Springfield, Florence, Cottage Grove and other outlying areas.

To make the book more accessible to the community, we are offering a non-profit rate of $20 for non-profit organizations with 20 or fewer employees. Contact us at helpbook@whitebirdclinic.org to request this special rate.

Topics include: Emergency Services, Government Assistance, Support Groups, Child/Youth Services, Alcohol and Drug Referrals, Women’s Services, Mental Health Services, Disabled Services, Minority Services, Services in Outlying Areas, Utility Assistance, Food, Clothing, Shelter, Health Care, Education, Parenting, and Recreation.

  • ALPHABETICAL INDEX provides addresses and phone numbers for simple referral.
  • SUBJECT INDEX allows you to locate a resource by problem, type of service or special population.

Information includes detailed program descriptions, hours of operation, eligibility requirements, fees, wheelchair accessibility, email addresses, web sites, phone numbers and addresses.

Larger organizations and for-profit entities can continue to order the book at the standard rate. Click here to access the standard order form. For the non-profit rate of $20 for non-profit organizations with 20 or fewer employees, please contact us at helpbook@whitebirdclinic.org to request this special rate. Thank you!

CAHOOTS Receives EPD 2018 Partnership Award

Congratulations to CAHOOTS medic and crisis workers Rose Fenwick and Kimber Hawes, who were honored at a ceremony yesterday by the Eugene Police Department with the 2018 Partnership Award! Thank you for your care and compassion in serving our community.

Remembering Jeanette “Luna” Rasnack

Luna Rasnack

July 17, 1982 – May 15, 2018

Jeanette “Luna” Rasnack passed away May 15, 2018 in Eugene, OR. She will be remembered by many Birders and is mourned by her community in OR, where she has lived since 2009. She leaves behind her father Carl Rasnack (Deborah), sister Carla Waid (Bryan), brother Joseph Rasnack (Colleen), niece Megan Waid, nephew Samuel Waid, daughter Carlie Joy, special companion Joe and many other relatives.

The family will receive friends at a memorial to Jeanette’s life Tuesday, May 22, 2018 at 2:30 pm, at Dayton United Methodist Church, 215 Ashby St., Dayton, VA. Interment will be private. In lieu of flowers, memorial contributions may be made to White Bird Clinic, 341 E. 12th Ave., Eugene, OR 97401 or online at www.whitebirdclinic.org/donate.

Jeanette Karlene Rasnack Full Obituary

Remembering Luna by Joe Schmisek

published in the Eugene Weekly, May 2018

She loved sitting on the grass lawns and in my garden while I gardened. She loved to sit and wait while I did yard work. She loved going to the river and bathing. She liked going to the parks and going on long walks. She liked to play with leaves, gravel and soil with her hands.

She liked old and used jewelry and clothing. She liked loose-fitting dresses and skirts with no undergarments.

She liked things that were simple, things with no monetary value.

She liked collecting stone pebbles and walking sticks; she liked earth-friendly things. She liked places of peace, quiet and solitude, and not being around big crowds. She liked to carry old used blankets and loved to only walk.

She loved brushing her hair and me scratching her back and feet.

She loved to go for walks downtown and loved going to the Catholic church and First Christian for breakfast. She loved me taking her to St. Vincent de Paul’s to shop for clothes and to Sweet Life to get her cake.

She loved going to White Bird, and she liked calling Cahoots for rides.

She had an understanding for other people who were poor, in poverty and homeless. She gave me gifts of no monetary value, from her heart. We would sleep behind Vanilla Jill’s and under a maple tree behind Tiny’s Tavern where I met her, and other big maple trees in the Whiteaker neighborhood.

She loved wearing mits with the fingers cut off them and a sweater shawl, and she loved scarves and high-heeled boots, and shoes, and sandals, and cloth ankle bracelets.

She loved to follow me wherever we would go.

She seemed to want to be a free spirit and not to be troubled by how her house looked or people’s judgments about her; she wanted to be free from worries. She said that she really loved me, and she loved a feeling of being free and not too tied down to worries.

We went to the fairgrounds to have dinner and went to First Christian Church; she said she loved the pleasant music. She told me she wanted to know of good angels. She loved the necklaces, rings and bracelets I got her.