Helping People in Crisis: Register-Guard Editoral

The CAHOOTS (Crisis Assistance Helping Out On The Streets) program began in Eugene in 1989 as a collaboration between the city of Eugene and White Bird Clinic.

CAHOOTS started small: one van equipped with medical supplies and trained personnel, operating part-time in Eugene. Its mission was simple: to offer help to individuals and families, housed and unhoused, in crisis.

The idea was that it would be better — and cheaper — to have people trained and experienced in counseling and medical care to respond to these calls, which had been going to police and fire departments.

The wisdom of that decision has been amply borne out since then by CAHOOTS’ exponential growth over the last three decades and the place it has made for itself in the Eugene-Springfield community.

It has more than tripled its local presence with two vans in Eugene and one in Springfield, and gone from part-time patrols to 24-7 service.

The two-person teams that staff each van respond to an average of about 15 to 16 calls in a 12-hour shift in Eugene, although it can be as many as 25 calls per shift — slightly less in Springfield, CAHOOTS­ employee Brenton Gicker says, which works out to tens of thousands of calls per year.

Gicker is a registered nurse and emergency medical technician; his partner on a recent night, Maddy Slayden, is a paramedic.

They and their co-workers are a welcome presence on the streets of Eugene-Springfield, greeted with warmth by police officers, with relief by business owners who prefer the option of calling CAHOOTS to calling police, and with respect by the people they help.

CAHOOTS is a significant part of the network of organizations and agencies that provide help to the growing number of people who are homeless locally — about half of CAHOOTS’ calls are to help someone who is homeless, ranging in age from children to seniors.

The CAHOOTS teams have earned respect in the homeless community not just for the help they provide — from distributing socks and bottles of water to emergency medical care and help accessing resources such as medical treatment and emergency shelter — but by the way they do it.

The CAHOOTS employees offer dignity and courtesy, which are often in short supply for people who are homeless.
A typical shift — if there were such a thing — for a CAHOOTS team might include responding to a call about a homeless person disrupting a business; working with a family in crisis; helping someone who is suffering from substance abuse, mental illness or developmental disabilities access services and find safe shelter for the night; treating injuries; picking up people who are being discharged from a hospital or clinic with no place to go and taking them to a safe place where they can get help; and responding to a call from a landlord worried about the welfare of a tenant.

They are trained to address issues such as mental illness or substance abuse and skilled in coaxing people to agree to get the help they need.

Many of their calls involve driving people who are suffering from mental illness or substance abuse to an emergency
room or, if their problem doesn’t merit medical care, to a safe place to spend the night.

Despite more than tripling the size of CAHOOTS in the past few years, the need for its services continues to grow faster than CAHOOTS’­ resources.

“I’m frustrated because we can’t be everywhere at once,” Gicker says. “There’s always things we’d like to be involved in, sometimes we don’t have the resources we need, or access to information. I feel like we’re often only scratching the surface.”

CAHOOTS is a uniquely local response to local needs — people familiar with the program say they don’t know of anything quite like it elsewhere.

Its growth in recent years has shown the need for its service; the response within the community, its ability to meet them given the resources.

It’s time to start thinking about expanding a program that has been successful and that serves a need that continues to grow.

Ideally, adding another van would be a step toward meeting this growing need, as well as allowing expansion of service to areas such as Santa Clara and Goshen that have few resources. It also would allow CAHOOTS staff to respond more quickly to calls seeking help, reach more people who are in need of help, and spend more time working to connect people with the resources they need.

It’s hard to put a dollar value on what CAHOOTS does — how do you determine, for example, how many people didn’t die on the streets because of CAHOOTS? How many people who were able to get help that allowed them to stabilize their lives, or medical care that relieved suffering? How do you quantify exactly how much taxpayer money was saved by using CAHOOTS instead of police or firefighters, or the value to businesses of knowing they can call CAHOOTS for help?

But the role the CAHOOTS teams play in Lane County is a critical one, and likely to become even more critical in the coming years.

This editorial is part of a Register-Guard series focusing on productive responses to homelessness reposted with permission from http://registerguard.com/rg/opinion/36272835-78/helping-people-in-crisis.html.csp

Remembering Dr Contreras

Our dentist, Dr Sixto Contreras died on October 11.

Dr. Contreras graduated from OHSU in 1994. He opened a private dental practice in Coos Bay Oregon. He was a native Spanish speaker who believed in supporting public health.

At one time in the clinic history we were struggling to hire a dentist. Dr. Contreras arranged his schedule so that he could work several days in a row at White Bird every other week. This allowed us to keep our grants and provide excellent care for patients.

Since 2012, Dr. Contreras made the drive from Coos Bay on Fridays for our 7 a.m. walk- in clinic.

He never missed a day, including the morning an accident disabled his car. He called a tow truck and made it to the office in time to see the first patient.

On Saturdays he worked at Lane Community College’s Clock Tower Clinic. Spanish speaking patients at both clinics were relieved to have a native speaker.

Dr Contreras was an energetic man who enjoyed motorcycles, kayaking and cooking. He taught Cuban cooking classes at Fifth Street Public Market.

He was a foodie who often brought Cuban beans to share and enjoyed taking staff out for Indian food lunches.

Many, many Lane County residents have been relieved from dental pain by treatment provided by Dr. Contreras.

He leaves a big hole in public dentistry and in our hearts. We hope he rests in peace.

Remembering Bob Dritz, A White Bird Clinic Original

  JAN 27, 2017
http://klcc.org/post/remembering-bob-dritz-white-bird-clinic-original

Friends, family and countless members of Eugene’s homeless community have lost a tireless advocate. Robert “Bob” Dritz, one of the earliest administrators of White Bird Clinic, died peacefully in hospice on January 15th. For this tribute, KLCC’s Tiffany Eckert sat down with two of his colleagues at White Bird to talk about the man and his legacy.

Bob Dritz was born in Bronxville, New York in 1946, the big brother of three sisters. He suffered from asthma as a child, a condition that often kept him inside. Friends say this is what developed his lifelong love of books.

Dritz went to college and taught English for a time. In the late ’70s, he eschewed work in California finance and lit out to find his real purpose. Dritz found it here, at Eugene’s White Bird Clinic, a fledgling non-profit agency dedicated to helping the poor, sick and disenfranchised.

Cori Taggart first met Bob Dritz while on a tour for new White Bird volunteers in 1979. The future crisis counselor remembers what she saw:

Wry smile: “These round glasses and a twinkle in his eye and this wry smile–he kinda gave us a wave as we walked through and I said to myself, ‘That is a very interesting looking man.”

The two later became intimate partners and then after that, they remained close.

Taggart: “He really respected women for their intelligence, their independence. He would never make cracks about a woman’s body or anything like that. That was just not him. When really smart women said something, he didn’t need to outdo them.”

At White Bird, Dritz quickly went from bookkeeper to program coordinator. Taggart recalls how he once handled a threat to cut crisis funding.

Taggart: “He showed up at that meeting with a phone book. When it was his turn to speak, he said ‘I want to speak to the importance of this crisis line to our community.’ He opened the phone book and on the front page with all the other emergency numbers was White Bird Crisis. The funding was restored.”

Not interested in the trappings of leadership, Dritz developed an equitable pay structure at White Bird that kept administration square in the middle. For more than a decade, Dee Hall worked with him.

Hall says Dritz was always humble, in attitude and dress. He usually wore jeans and a tee shirt to work.

Hall: “But his concession to being the public spokesman for White Bird was to take the cinnamon colored leather jacket off the back of the admin door.”

And then there was his memorable head of black hair, often tucked under a straw hat.

Hall: “For those of you who knew Bobby, it was amazing. Before he went out to a meeting, he grabbed the hairbrush out of his desk and he would brush his hair very carefully. And then he would put his hand over it and mix it like an egg beater. He reveled in the tussled look.”

Taggart: “Walking into a meeting of county commissioners or important people of some sort…you know he might have a simple little bag while other people would have these beautiful leather briefcases, sharp suits and great ties and everything. But when Bob opened his mouth, they started to listen.”

Friends and colleagues will miss Bob Dritz’s wry sense of humor. After creating White Bird’s mobile crisis unit, Hall says he decided on the acronym CAHOOTS.

Hall: “Crisis Assistance Helping Out on the Street, the joke behind that one is that as an old hippie agency, suddenly we were in cahoots with the police. It was a surprise to all of us.”

In 2007, after 25 years of service, Bob Dritz retired from the clinic he helped build. Hall says, Dritz was deeply committed to the collective nature of White Bird.

Hall:”So we would often talk about how can we remain a collective and do the work that’s needed in the community. That structure continues and even with the new generation of White Birders, be believed we’d be able to keep the magic going into the next generation.”

The agency is now synonymous with crisis counseling, medical, dental, and drug and alcohol treatment for people living in poverty or on the streets.

In early January, Bob Dritz developed a blood infection. Codi Taggart was with him when he decided to stop treatment. She sat at his bedside and thanked him for everything.

Taggart: “He looked at me and he nodded and he said, ‘I gave it my all.’ And he did.”

Bob Dritz would have turned 71 on February 5th, 2017. A lover of the arts, poetry and a fan of Bob Dylan if ever there was one.

 

In Memory of Noah DeWitt

To the many people who have known and loved our son, brother, and friend Noah DeWitt, it is with deep sadness that we share the news that his body was found in Eugene last month.

Though this is a tragic resolution to his disappearance, the support of his friends and community these past few painful months has been truly beautiful.

Noah was a remarkable young man gifted with a deeply caring soul, a curious mind, and an amazing capacity to find joy in life and share it with others. His passing is a painful and profound loss. All we can offer is that you join us in honoring the gift of having had Noah in our lives by carrying his bright spirit forward.

The family would like to encourage people to donate to White Bird Clinic in memory of Noah D.