Category Press Release | White Bird Clinic

White Bird Building New Dental Clinic

Rendering courtesy of GMA Architects, an architecture and design firm in Eugene, Oregon

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The new clinic will increase the dental program’s capacity by seventy-five percent.

EUGENE, OREGON – White Bird is constructing an expanded dental clinic at 1415 Pearl St. that will offer urgent and preventative oral health care. The clinic is expected to open in October.

Too many unhoused and low-income community members need dental care that they cannot access. In response, White Bird has purchased the building at 1415 Pearl St. and is developing a dental clinic that increases capacity by 50 patients a week. The new facility will also allow White Bird to serve more elderly patients, children, and families.

Poor oral health presents significant challenges for many unhoused community members. According to Trillium Community Health Plan, many of their patients don’t ever see a dentist. The last two Lane County Community Health Improvement Plans identified access to affordable dental care as a major priority.

The dental clinic was founded in 1995 and has grown continuously since then. The twenty three year old facility is the limiting factor in White Bird’s ability to meet the increased community need for oral health care.

White Bird Clinic has a history of identifying, assessing, and responding to community need by leveraging existing resources. The dental expansion project is a central component of White Bird’s mission of service to low income, under-served community members. Once the new dental clinic is completed, the current clinic facility will be renovated to add a walk-in clinic to White Bird Medical. The new service will provide an alternative to hospital emergency room visits for low-income patients suffering an acute issue, offering compassionate and expert care and substantial cost savings for the community.

In addition to the dental clinic and walk-in medical clinic, White Bird is developing a new crisis center adjacent to the Whiteaker neighborhood as well as expanding CAHOOTS hours and geographic coverage. This is the first time in White Bird’s fifty year history that it has conducted two construction projects and multiple program expansions simultaneously, an indicator of the volume of unmet community need that the agency addresses.

In order to care for our most vulnerable community members, White Bird is taking a risk by growing many different programs at once, and we’re turning to the community for support and partnership. Please call 541.342.8255 or click here to donate to the project of your choice.


In 1969, a group of student activists and concerned practitioners came together to provide crisis services and free medical care for counter-culture youth in Eugene. Having grown continuously since then, today White Bird Clinic has 200 staff members and more than 400 volunteers each year.

White Bird Breaks Ground on New Crisis Center

White Bird is developing an expanded Crisis facility adjacent to Eugene’s Whiteaker Neighborhood

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EUGENE, OREGON – White Bird Clinic’s Crisis program will offer expanded walk-in services as well as a telephone crisis line from a renovated facility at 990 W 7th Ave. Construction started April 29th and is expected to be completed in early July. The new location improves access to White Bird services for community members in the Whiteaker and West Eugene.

The new crisis center will house the crisis line phone service, which White Bird has operated 24/7/365 for 50 years, as well as walk-in services in a trauma-informed space. The choice of location is intended to expand White Bird’s presence in the Whiteaker neighborhood as well as its reach into west Eugene and western Lane County.

This safe space is intended to minimize environmental triggers that could be re-traumatizing. In 2018, the crisis team had 13,387 client encounters, 2,743 of them walk-in and 10,644 through the telephone crisis line. There were 4,237 contacts with clients in crisis and 2,976 contacts with clients seeking mental health information and referral. We served 2,006 unhoused clients and diverted 636 emergency room visits.

The crisis center construction is the first of many projects that will increase White Bird’s ability to care for Eugene’s most vulnerable community members. The agency has purchased two new buildings, is developing new dental and medical clinics, and is expanding CAHOOTS coverage and hours.

White Bird is taking a risk and growing to better serve, and is turning to the community for help with the financial resources needed to care for our most vulnerable community members. Contributions support White Bird’s mission and services for those in need. All donations are tax deductible.

In the Media

White Bird Clinic Expanding Dental & Medical Services

White Bird Executive Coordinator Miles Mabray (front) stands with Fund Developer, Chris Hecht, in front of the dental and medical clinic currently serving 2,000 low-income patients annually.
CREDIT TIFFANY ECKERT, KLCC

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EUGENE, OREGON – White Bird Clinic will purchase the building at 1415 Pearl St. and redevelop it into a dental clinic to serve burgeoning community need. The existing dental facilities at 1400 Mill St will be renovated to add urgent care services to White Bird’s medical clinic.

The new building will allow White Bird dental to serve 50 additional patients each week and increase capacity to host student internships. The clinic will also provide denture care for elderly patients and allow White Bird to serve more children and families. White Bird medical’s new urgent care services will provide an alternative to hospital emergency room visits for patients experiencing an acute issue who lack health insurance.

“With the increase in community need for affordable urgent and preventative dental care, we’ve been on the lookout for a larger facility to better serve clients. When this opportunity came up, we knew we had to move on it immediately,” White Bird Dental Program Coordinator Kim Freuen said.

Founded in 1995, the dental clinic provides urgent care as well as preventative care. The program has continuously grown and is now constrained by its 23 year-old facility, and is not operating at optimal capacity due to a shortage of space. This year to date, the dental clinic has provided 4,848 visits for 1,992 patients:

  • 829 for emergency care;
  • 1,322 for hygiene/preventative care; and
  • 2,697 for restorative care.

According to Trillium Community Health Plan, many of their patients don’t ever see a dentist. The last two Community Health Improvement Plans for Lane County identified affordable dental care as a major issue. Poor oral health presents significant challenges for many unhoused community members; White Bird recognizes that need and meets it.

White Bird Medical Clinic provides affordable and friendly medical care to indigent, homeless, low-income, and otherwise marginalized populations, such as community members who are employed but uninsured or underinsured. In addition to staff physicians, there is a behavioral health consultant and a psychiatric prescriber who collaborate with the physicians to offer integrated, holistic care. This year to date, the medical clinic has provided 2,226 visits for 950 patients. 1,020 of those visits were with unhoused patients.

Providing primary care to patients is crucially important, as White Bird’s patients often suffer from multiple complex medical issues that are compounded by socioeconomic barriers to health care and lifestyle changes. These community members face significant barriers as well as discrimination when attempting to access health care institutions in the community, and having White Bird primary care providers advocate for them and coordinate their care is vital.

The new medical urgent care service will divert a great number of emergency room visits, which are very costly for all stakeholders. White Bird Clinic is an equal opportunity provider and employer.

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In the News

White Bird Providing Medical & Crisis Response to Camp 99

EUGENE, OREGON – In response to the urgent needs of community members at Camp 99, White Bird Clinic has mobilized a rapid response team and set up a temporary clinic at the Lindholm Center across Hwy 99 from the camp. The interdisciplinary team provides integrated, wrap-around services aligned with White Bird‘s comprehensive care model.

The temporary clinic offers medical services 16 hours per week. Crisis response workers and behavioral health counselors including drug and alcohol counselors are on site 8 hours each week. Outreach and enrollment specialists from White Bird’s Homeless program are on site. Services are provided daily except Sunday, for a total of 24 hours each week through January 7th.

Saint Vincent De Paul is providing space in its Lindholm Community Service Center for the temporary clinic. Their participation has allowed White Bird to get services up and running in a matter of days. Individuals utilizing SVDP’s Service Station are welcome at the clinic. The temporary clinic is funded by Lane County.

“It’s great to see such a speedy response by the county,” said White Bird Clinic Co-Coordinator Miles Mabray. “Their staff recognized the emergent nature of the situation and committed to immediate action. We’re partnering to meet this need within days.”

Camp 99 is a sanctioned camp created by Lane County on October 27 for people who were camping at the butterfly lot in downtown Eugene. The camp, located on a graveled lot in an industrial area on Highway 99, is intended to offer a safer, more sanitary place to sleep. On or around January 7th, Camp 99 is scheduled to be cleared. Campers on site will be given the option to transfer to other shelter options as they are available.

Individuals and businesses wishing to support the project can help in many ways. Financial donations, cold weather gear, food, and toiletries are welcome. For more information on how to help, please email camp99@whitebirdclinic.org, or call 541-342-8255.

See Also

White Bird doctors kick off new program connected to Camp 99
by Stephanie Rothman and NBC16.com Staff

White Bird Will Provide Clinic At Camp 99 In Eugene
By RACHAEL MCDONALD • KLCC

Eugene’s White Bird Clinic now offering medical services at Highway 99 homeless camp
by Alisha Roemeling, Register Guard

White Bird Clinic Launches Stay Warm Drive

White Bird asks the community to share the warmth with our most vulnerable community members.

White Bird Clinic needs help supporting unhoused community members who are facing the onset of the winter season. We’re sending out a call for any and all warm winter gear, particularly blankets and sleeping bags. For those who spend most of their time outdoors, winter in Eugene can be tough. White Bird asks you to help us help all of us and build a healthy and strong community. Please bring any of the following tax-deductible donations to our main clinic building at 341 E 12th Ave. in Eugene:

  • Blankets
  • Sleeping bags
  • Coats/Jackets/Sweaters
  • Warm pants
  • Socks/Gloves/Scarves
  • Rain gear
  • Tarps

Please click here for a list of the other items we are currently accepting.

We’re happy to pick up larger donations. Call us at 541-342-8255.