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Crisis Services

Phone: 541-687-4000

Who We Are

We are Lane County’s go-to, 24/7, free crisis intervention service. For more than 50 years, we’ve been here to offer immediate, short-term support when it’s needed most. Our compassionate counselors are highly empathetic and well-connected with local resources to help guide you toward long-term care.

What is a Crisis?

A crisis is personal. It’s any moment when you feel overwhelmed, anxious, or uncertain. It can be caused by a range of factors, from anxiety, depression, grief, and trauma to identity issues, abuse, or conflict. While it may feel like a challenging time, it can also be an opportunity for change.

If you’re struggling to cope and feel your personal resources are stretched thin, please don’t hesitate to reach out. We’re here to help.

Services We Provide

Crisis Intervention

We provide compassionate, person-centered crisis intervention. Our trained counselors help you explore your thoughts and feelings, clarify issues, and offer fresh perspectives through active listening. Our goal is to support you emotionally and practically as you recover.

Special Transportation Services

We offer free taxi rides for individuals with significant mental health-related disabilities. To receive this service, you must apply and be approved for the program.

Information and Referral

We connect you with local resources and guide you on accessing the support you need.

15th Night

Our Crisis Line serves as the after-hours contact for the 15th Night initiative, a community effort focused on the safety and well-being of vulnerable local youth. Over 300 students in the Bethel-Eugene 4J school district lack parental support and face the challenges of school and life without a stable place to stay. We work to connect these youth with community resources to ensure their needs are met.

Read more about 15th Night…

Mobile Assistance
If you need mobile assistance, call the non-emergency dispatch and ask them for CAHOOTS.
Eugene: (541) 682-5111
Springfield: (541) 726-3714