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We are Lane County’s free, 24-hr crisis intervention service. Our services include phone and walk-in support for crisis intervention, mental health information and referral, and transportation assistance for people with mental health-related disabilities. Crisis services are open to individuals, couples, families and groups.

Thanks to our partnership with the Downtown Eugene Public Library, we are able to provide free, confidential counseling and referral services there on Saturdays and Sundays from 10:30 a.m. to 5:30 p.m.


Location: 341 E 12th Ave, Eugene OR 97401
Phone: 541-687-4000 / 1-800-422-7558
Fax: 541-342-7987

For our 24/7 CAHOOTS mobile crisis services, call the police non-emergency numbers 541-726-3714 (Springfield) and 541-682-5111 (Eugene).


Fees: No
ADA Accessible: Yes
Appointment: No
Childcare: No
Eligibility: Anyone in crisis or mentally ill.

One Night On The Street Is Too Many

White Bird Crisis Services are part of 15th Night, a community-wide partnership that helps more than 300 of our Bethel-Eugene 4J students who are navigating school and life alone, without a permanent place to spend the night.  Bringing together existing community resources, the 15th Night focuses these resources on the safety and well-being of our vulnerable Eugene youth who do not have a parent or guardian to support them. Read more…