White Bird’s Crisis Center has moved to 990 W 7th Avenue in Eugene
White Bird Clinic’s Crisis program will offer expanded walk-in services as well as a telephone crisis line from our renovated facility at 990 W 7th Ave beginning August 1st. The new location improves access to White Bird services for community members in the Jefferson Westside and Whiteaker neighborhoods, as well as West Eugene.
The new crisis center will house the crisis line phone service, which White Bird has operated 24/7/365 for 50 years, as well as walk-in services in a trauma-informed space. The choice of location is intended to expand White Bird’s presence in the Whiteaker neighborhood as well as its reach into west Eugene and western Lane County.
This safe space is intended to minimize environmental triggers that could be re-traumatizing. In 2018, the crisis team had 13,387 client encounters, 2,743 of them walk-in and 10,644 through the telephone crisis line. There were 4,237 contacts with clients in crisis and 2,976 contacts with clients seeking mental health information and referral. We served 2,006 unhoused clients and diverted 636 emergency room visits.
The crisis center construction is the first of many projects that will increase White Bird’s ability to care for Eugene’s most vulnerable community members. The agency has purchased two new buildings, is developing new dental and medical clinics, and is expanding CAHOOTS coverage and hours.
White Bird is taking a risk and growing to better serve, and is turning to the community for help with the financial resources needed to care for our most vulnerable community members. Contributions support White Bird’s mission and services for those in need. All donations are tax deductible.