A notification to our White Bird Clinic clients: On April 27th, 2022, there was a breach of protected health information (PHI) at White Bird Clinic. A backpack containing encounter notes and assessments created by one of our crisis workers was stolen. The backpack contained information of 10 or less individuals seen during the month of February collected by a member of our NEST team. These documents include patient names and dates of birth as well as encounter notes.
If you have any questions or concerns involving the breach, you can call (800) 472 – 3838 and we will respond to your questions as soon as possible.
If you are concerned that this breach could impact your credit report, you may contact the following:
- Equifax: 1-800-685-1111; Equifax.com/personal/credit-report-services.
- Experian: 1-888-397-3742; Experian.com/help.
- TransUnion: 1-888-909-8872; TransUnion.com/credit-help.
If you suspect that you have been a victim of identity theft, please reach out to law enforcement, including the Attorney General and the Federal Trade Commission:
- The Oregon Attorney General:
- Toll-free in Oregon: 800-850-0228
- From outside Oregon: 503-378-5667
- Federal Trade Commission:
- 1-877-FTC-HELP (1-877-382-4357)
White Bird is a collective environment organized to enable people to gain control of their social, emotional and physical well-being through direct service, education, and community.
We provide a mobile crisis intervention van in Eugene that responds to non-criminal situations including substance abuse, mental/emotional crisis, disorientation, welfare checks, and dispute facilitation - providing assessment, intervention, and transport to services as needed.
We offer services for substance abuse and mental health care through individual and group counseling, drug education, DUII, and acupuncture treatment. We accept OHP, private insurance, and have sliding-scale fees.
We provide on-going, client-centered counseling for low-income individuals and families via phone and video. We accept Oregon Health Plan and offer grant-funded mental health services for the homeless, with limited indigent slots.
We are Lane County’s primary, 24/7, free crisis intervention service. For over 50 years, we have been offering immediate, short-term support. Our trained counselors have both a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care.
Our dental clinic offers emergency, preventative, and restorative dental care to people who may be uninsured, underinsured, low income or homeless, and may otherwise go without care.
Operating daily from 9:00 AM to 5:00 PM as a resource center for COVID-19 assessments, fresh clothing, clean water, hand washing stations, mail/messaging, and porta-potties.
HOOTS (Helping Out Our Teens in Schools) offers mental health support by phone for students, families, and staff of high schools in the 4J, Springfield, Bethel, Oakridge and South Lane school districts.
Currently providing services via telehealth. White Bird Medical Clinic accepts most Medicare B and Oregon Health Plan (OHP) insurance. You may also request to have us assigned as your Primary Care Provider.
Social services navigation and advocacy, SSI/SSDI assistance from a public benefits specialist, help to sign up for free or low-cost health insurance. and help with coordinating healthcare across White Bird programs.
- November 5, 2021community health / NEST
- July 6, 2021Clinic News / Press Releases
- June 29, 2021CAHOOTS / Programs
- April 22, 2021vaccine
- April 19, 2021vaccine
- April 12, 2021counseling / End-of-Life Counseling
- April 9, 2021Medical
- April 5, 2021Clinic News / Press Releases
- March 31, 2021Advocacy
- March 12, 2021CAHOOTS
- March 12, 2021Clinic News / community health
- March 8, 2021Press Releases
Heard about you on NPR. Moved me to tears. We all need this approach of help, kindness, and love for our neighbors. Please come to Houston, TX… and LA, and NYC, and all the major cities who so desperately need services like this!!!
Laura Van Tosh
I am a former beneficiary of CAHOOTS' services. At a time in my life when all things fell apart and I was homeless and unwell. Everything Ebony says when she describes the model is true, it's not a pat description you might find in a brochure. They work with heart and relatability and are trained to calm rather than elevate situations. They dress in black. Angel black ninjas from a parent agency called White Bird. It makes sense to me. CAHOOTS put me squarely on the path to wellness. The rest has been up to me but they gave the needed lift. May they continue to share their wealth with others for the greater good.
Tessa Sieb Herg
When the world talks about what needs to be done; White Bird has always humbly and profoundly gotten it done.
Chrysalis has been a positive part of my life for quite a while. I wouldn’t be who I am today without this place. I came 7 years ago to work on making some changes and have recently come back for a little preventative tune up and some emotional education... I couldn’t be happier with the services at Chrysalis, then and especially now! The councilors are top notch and the array of support here is unsurpassed. I’ve been to a few other outpatient treatment programs and this one surely sets itself aside! I just want to say thank you to the entire team of people that make it happen, the ones I know and especially the ones I don’t know or don’t get to see in action, You are all appreciated!!! Thanks for keeping it real, friends!
Jack TrippDirector / Eugene Mission
CAHOOTS is critical to the operations of the Eugene Mission…. We call on CAHOOTS several times daily to provide solutions to extremely complicated guest issues. They are top notched professionals in handling these urgent cases.
Satisfied Clients The staff I have interacted with are kind, reassuring, and helpful. You know they are always there if you need them. On the whole, this is a great community-supporting service.
Robert ParrishCAHOOTS Medic / White Bird Clinic
The humanistic approach to crisis intervention allows for us to really be able to work with clients and meet them where they’re at.
Concert Attendee at the Dead and Company show at Autzen Stadium, June 2018
Thank you for taking care of me last night. Heat exhaustion; political imbroglio, babies and families.... It all hit me at once. Being at a Dead concert - in your care - must have been the safest place I could be to fall to pieces. Thank you for holding your hands out to catch and comfort me. It was a spectacular show!
American Foundation for Suicide Prevention Eugene, Oregon Chapter
CAHOOTS is an integral part of the behavioral health community in Eugene. They are able to offer evaluation and recommendations for those in crisis without involving law enforcement. White Bird clinic is one of the many organizations that participate in the Out of the Darkness walk. A huge thank you to the folks at White Bird and the CAHOOTS staff for their efforts to help people in crisis in the Eugene/Springfield area.
Ava WalkerDental Clinic Client
I'm so grateful for the services that White Bird is able to provide to the public. They've saved my teeth! Will never be able to convey just how appreciative I am.
Ren FineoutFront Rooms Client
The staff is friendly and goes out of their way to make as many clients feel as comfortable as possible. I'm humbled by both the professional and personal efforts made to provide access to a multitude of resources.