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Navigation Empowerment Services Team (NEST)

White Bird Clinic is helping people with phone access, EBT card replacement, direct express cards, ID and birth certificate assistance, rental and security deposit assistance, navigating housing lists, OHP, and addiction service referrals. Hours are Tuesday through Thursday, 9:30am to 12:30pm and 2:00pm to 4:00pm at 323 E 12th Ave. Assistance is also available by phone; call us at 541-342-1295 (9:30am–3:00pm).

NEST is designed to help adults experiencing homelessness navigate available resources and sign up to receive assistance. Services offered may include assistance in accessing primary medical care, case management and advocacy, outpatient drug and alcohol treatment, group therapy, drug detox, mental health counseling and evaluation, SSI/SSDI assistance from a public benefits specialist, Oregon birth certificate requests, and transportation to appointments.

Health Plan Enrollment

Assistance with applications for the Oregon Health Plan and help with successfully using health insurance is available.


Interpretation Services Available

We provide free interpreter services.


Fees: None
ADA Accessible: Yes
Appointment: Yes
Childcare: No
Eligibility: People experiencing homelessness in the Eugene-Springfield area.

Contact Information

Location: 323 E 12th Ave, Eugene OR 97401
Phone: 541-342-1295
Email: General Inquiry Contact Form

Walk-In Hours

Tuesday through Thursday
Morning Hours: 9:30AM to 12:30PM
Afternoon Hours: 2:00PM–4:00PM
Please check in first at 341 E 12th Ave.

Phone Availability

Monday – Friday 9:30AM – 3:00PM