Home > Services > Navigation Empowerment Services Team (NEST)

White Bird Clinic is helping people with stimulus payments, phone access, direct express cards, Assurance/Lifeline phones, and food stamps Monday through Thursday 9:30am to 1:00pm at 323 E 12th Ave. Assistance is also available by phone, call us at 541-816-2793 (10 AM – 2 PM).

Navigation Empowerment Services Team (NEST)

NEST is designed to help adults experiencing homelessness navigate available resources and sign up to receive assistance. Services offered may include assistance in accessing primary medical care, case management and advocacy, outpatient drug and alcohol treatment, group therapy, drug detox, mental health counseling and evaluation, SSI/SSDI assistance from a public benefits specialist, and transportation to appointments.

Health Plan Enrollment

Assistance with applications for the Oregon Health Plan and help with successfully using health insurance is available.

Interpretation Services Available

We provide free interpreter services.


Fees: None
ADA Accessible: Yes
Appointment: Yes
Childcare: No
Eligibility: People living homeless in the Eugene-Springfield area.

Contact Information

Location: 323 E 12th Ave, Eugene OR 97401
Phone: 541-342-1295
Email: Click Here
Fax: 541-342-1252

Walk-In Hours

Monday through Thursday: Walk-ins: 9:30 AM to 1:00 PM

Appointments outside of walk-in hours are available by request.

Community Court

White Bird Case Managers are active participants in the Eugene Community Court, a collaborative response to local concerns regarding public safety. The foundation of the Community Court is a team of justice system and social service professionals dedicated to collaborating on cases to address the underlying challenges that may lead to criminal behavior, and give the justice system meaningful options to handle lower-level offenses. Representatives of several local social service agencies work with the Community Court team onsite to problem-solve with community members in need of assistance and connect them with services that will address their needs and help them move out of the criminal justice system and toward an improved quality of life.

Fridays from 10 a.m. to 3:30 p.m.
Downtown Eugene Public Library
100 W. 10th Ave., First floor conference room