CAHOOTS (Crisis Assistance Helping Out On The Streets) provides mobile crisis intervention 24/7 in the Eugene-Springfield Metro area. CAHOOTS is dispatched through the Eugene police-fire-ambulance communications center, and within the Springfield urban growth boundary, dispatched through the Springfield non-emergency number.
Each team consists of a medic (either a nurse or an EMT) & a crisis worker (who has at least several years experience in the mental health field). CAHOOTS provides immediate stabilization in case of urgent medical need or psychological crisis, assessment, information, referral, advocacy & (in some cases) transportation to the next step in treatment.
CAHOOTS offers a broad range of services, including but not limited to:
- Crisis Counseling
- Suicide Prevention, Assessment, and Intervention
- Conflict Resolution and Mediation
- Grief and loss
- Substance Abuse
- Housing Crisis
- First Aid and Non-Emergency Medical Care
- Resource Connection and Referrals
- Transportation to Services
Phone: CAHOOTS is dispatched in Eugene through the police-fire-ambulance communications center, 541-682-5111 and within the Springfield urban growth boundary through the non-emergency number, 541-726-3714.
For other business call 541-342-8255.
Please Note: Services are only provided through the dispatch numbers, not the main clinic line or email.
- Fees: None
- ADA Accessible: We come to where you are.
- Appointment: None needed.
- Childcare: No
- Eligibility: Within Eugene and the Springfield urban growth boundary.
- FAQ: FAQ
– KLHome > Services > Crisis Assistance Helping Out On The Streets (CAHOOTS) CAHOOTS (Crisis Assistance Helping Out On The […]Read More ›
In the News
- CAHOOTS At 30 Pt. II: As Services Expand, Other Cities Take Note Of Its Intervention Model – KLCC, July 3, 2019
- CAHOOTS At 30 Pt. I: Crisis Response Teams ‘Assume Nothing’ – KLCC, July 2, 2019
- Calling the cops on someone with mental illness can go terribly wrong. What if we sent mental health experts instead of police? – Vox, July 1, 2019
- Florence Police Chief Tom Turner is recommending a CAHOOTS crisis response model for their community – Siuslaw News, June 2019
- Denver Police Testing Idea Of Civilian Teams Responding To Some 911 Calls – CBS Denver, June 2019
- A new answer to 911? – KGW8 Portland, May 2019
- All about CAHOOTS – Mental Health Portland, May 2019
- Concerned about police response times, Mayor Wheeler eyes Eugene’s CAHOOTS program – KATU Portland, May 2019
- A restoration of hope continues with police assistance – Eugene Register-Guard, May 2019
- CAHOOTS Services Would Expand Under Proposed City Of Eugene Budget – April 18, 2019, KLCC National Public Radio
- Proposed Eugene budget backs CAHOOTS, early literacy, wildfire danger reduction – April 17, 2019, Register-Guard
- Portland mental health responders, an alternative to police, usually bring cops – Street Roots, May 2019
- Rethinking our first response – Street Roots, March 15-21, 2019
- Mental Health Counselors In ‘CAHOOTS’ With Local Police In Eugene, Oregon – Here and Now, March 12, 2019
- Mayor Wheeler Considers Eugene’s Model of Mental Health First Response – Portland Mercury, Jan 28, 2019
- We’re glad they give a hoot – Register-Guard, December 22, 2018
- Local crisis unit in cahoots with more police agencies – Register-Guard, December 14, 2018
- Cahoots gains national attention for their work in Eugene and Springfield – KVAL, December 16, 2018
- When Mental-Health Experts, Not Police, Are the First Responders: Program in Eugene, Ore., is viewed as a model for reducing risk of violence – Wall Street Journal, November 24, 2018
- Sounding the alarm on fentanyl – Register-Guard, November 4, 2018
- 30 Years of MIH in Oregon – EMS World Expo, November 2, 2018
- CAHOOTS Extends Reach To More High Schools Starting This Fall – KLCC, July 2, 2018
- Salem should not yield to Eugene in an effort to help the homeless – Salem Statesman Journal, June 2018
- CAHOOTS starts 24-hour Eugene service in January 2017 – December 2016
- Cahoots gains national attention for their work in Eugene and Springfield – December 2016
- CAHOOTS an alternative to traditional police, ambulance response – February 2016
Help Expand CAHOOTS
To celebrate our fiftieth, we’re growing our programs, demonstrating our commitment to serving low income, under-resourced community members. In response to burgeoning community need, we are expanding the hours of CAHOOTS (Crisis Assistance Helping Out On The Streets) mobile crisis services, which responded to over 23,000 calls in 2018, saving an estimated $6M in emergency medical services costs alone.