Home > Services > Crisis Assistance Helping Out On The Streets (CAHOOTS)

CAHOOTS (Crisis Assistance Helping Out On The Streets) provides mobile crisis intervention 24/7 in the Eugene-Springfield Metro area. CAHOOTS is dispatched through the Eugene police-fire-ambulance communications center, and within the Springfield urban growth boundary, dispatched through the Springfield non-emergency number.

Each team consists of a medic (either a nurse or an EMT) & a crisis worker (who has at least several years experience in the mental health field). CAHOOTS provides immediate stabilization in case of urgent medical need or psychological crisis, assessment, information, referral, advocacy & (in some cases) transportation to the next step in treatment.


Phone: CAHOOTS is dispatched in Eugene through the police-fire-ambulance communications center, 541-682-5111 and within the Springfield urban growth boundary through the non-emergency number, 541-726-3714.

For other business call 541-342-8255.

Fax: 541-342-7987

Please Note: Services are only provided through the dispatch numbers, not the main clinic line or email.


  • Fees: None
  • ADA Accessible: We come to where you are.
  • Appointment: None needed.
  • Childcare: No
  • Eligibility: Within Eugene and the Springfield urban growth boundary.
  • FAQ: FAQ

In the News

Rethinking our first response – Street Roots, March 15-21, 2019

Mental Health Counselors In ‘CAHOOTS’ With Local Police In Eugene, Oregon – Here and Now, March 12, 2019

Mayor Wheeler Considers Eugene’s Model of Mental Health First Response – Portland Mercury, Jan 28, 2019

We’re glad they give a hoot – Register Guard, December 22, 2018

Local crisis unit in cahoots with more police agencies – Register Guard, December 14, 2018

Cahoots gains national attention for their work in Eugene and Springfield – KVAL, December 16, 2018

When Mental-Health Experts, Not Police, Are the First Responders: Program in Eugene, Ore., is viewed as a model for reducing risk of violence – Wall Street Journal, November 24, 2018

Sounding the alarm on fentanyl – Register Guard, November 4, 2018

30 Years of MIH in Oregon – EMS World Expo, November 2, 2018

CAHOOTS Extends Reach To More High Schools Starting This Fall – KLCC, July 2, 2018