Community Conversations: What Gets in the Way?

The Oregon Department of Justice is hosting a series of Community Conversations running July 6-29 to help open pathways to justice & support for marginalized & oppressed people in Oregon. The events will cover:

  • Your experiences with institutional racism and implicit bias
  • Oregon’s new hate crime law
  • How Oregon DOJ can engage with your community

Dates, Times, and How to Connect…

Friday Whiteaker Food Distribution

White Bird in collaboration with the Mission, NAACP, and CALC will be distributing food to unhoused folks on Fridays between noon and 1pm. We’ll be set up in the front yard of CALC which is on Blair opposite New Day Bakery.

Almuerzo Gratis los Viernes!

Un almuerzo para llevar es disponible para todos los miembros de la comunidad cada viernes por la tarde en Whiteaker!

Porqué acceso a comida es un derechos humano.

White Bird Clinic, Community Alliance of Lane County (CALC), NAACP Eugene Springfield Oregon Unit 1119, y Eugene Mission estan comprometidos a servir y habilitar a todas las comunidades marginalizadas cuyas necesidades no se satisfacen durante esta pandemia. Hispanohablantes disponibles. No se requiere identificación personal.

Please help spread the word.

COVID-19 Centro de Recursos

Ahora Abierto

Punto de registro de lugares temporarios de refugio, suministro para tiendas de campana, evaluación de COVID-19, ropa, agua potable, estaciones de para lavarse las manos, y baños. Abierto diariamente de 9am a 5pm

341 E 12th Ave, Eugene, OR
541-342-8255

Recursos de la comunidad


Ayude a proteger nuestra comunidad

Estas son algunas ideas para mantenerse seguro

Mantenga su lugar limpio

Limpie toda las superficies que sus manos hayan tocado, antes y después de ser usadas, con tallas desinfectantes, alcohol (de al menos 60%), o cloro (agua lavandina).

Si usted se enferma

Quédese en casa si usted puede y trate de minimizar el contacto cercano con otras personas. Controle su fiebre, y evite estar con otros mientras usted este enfermos. Si usted tienen que estar alrededor de otras personas, use un barbijo así de esta manera usted no tose en los demás y transmite el virus. Si los síntomas se transforman en severos, valla al servicio médico de urgencia o al departamento de emergencia.

Cuide de usted mismo

Si usted está en cuarentena, atienda su salud mental y asegúrese de tener todo lo indispensable y el mayor apoyo posible (apoyo emocional, alimentos, higiene, medicamentos, económico) White Bird Clinic tiene servicios de telesalud, consejería, tratamientos de salud mental y los beneficios de servicios de asistencia están disponibles para ayudar.


Servicios de Crisis: White Bird es el servicio primario de Lane County de servicio gratis de intervención de crisis. Por más de 50 años, nosotros hemos estado ofreciendo servicio inmediato, a corto plazo, por teléfono las 24 horas del día.

541-687-4000
1-800-422-7558

CAHOOTS: Asistencia de ayuda en caso de crisis en las calles CAHOOTS provee 24/7 inmediata estabilización en caso de urgencia médica o crisis psicológica, información y referidos, consejería, y asesoramiento en los pasos a seguir en terapia.

Eugene: (541) 682-5111
Springfield: (541) 726-3714

COVID-19 Resource Center

The shelter-in-place program with the City of Eugene has ended but we are still providing supports to unsheltered individuals at our main facility at 341 E 12th Avenue from 9am to 5pm daily.

Our dedicated, hard-working distribution center staff provide clothing, medical screenings, mail services, personal hygiene supplies, and more to the underserved and unhoused members of our community. Take care of each other ❤️.

White Bird Clinic Receives $675,000 as Part of CARES Act

More Funding Critical as Health Centers Face Financial Uncertainty Due to Pandemic

It was announced Tuesday that 30 Oregon Community Health Centers (CHCs) will receive more than $23 million in federal funds to help health centers detect, prevent, diagnose, and treat those dealing with COVID-19, as well as maintain or increase health capacity and staffing levels to address this public health emergency. Awards in Oregon range from about $522,000 to a little over $1.7 million per health center.

Health center funding is being made available immediately, according to a news release from the U.S. Department of Health and Human Services Health and Human Services (HHS). HHS, through the Health Resources and Services Administration (HRSA), awarded $1.3 billion to 1,387 health centers across the nation as part of the Coronavirus Aid, Relief and Economic Security Act, or CARES Act.

“Oregon’s CHCs are thankful for this supplemental funding during these unprecedented times,” said Joan Watson-Patko, OPCA’s Executive Director. “However, the fact remains that additional immediate emergency funding is essential in order to keep health centers open. Oregon’s health centers have stepped up to meet the needs of the communities they serve to care for patients in response to the COVID-19 crisis, and in doing so, face huge financial losses that could impact their ability to provide care. Recent analysis estimates the financial impact of COVID-19 to health centers in Oregon is over $57 million.”

White Bird Clinic, for example, has stood up additional services and programs at significant cost and strain to existing operations. “Additional emergency dollars have made it possible for health centers to innovate and respond to their communities,” said Chris Hecht, executive coordinator at White Bird Clinic in Eugene. “However, the investments made today do not support the long-term viability of community health centers. Our programs have reduced hours and services and we’re furloughing staff to support our response to the current crisis. When it’s over, many health centers may not have the resources to reopen closed programs.”

White Bird Clinic provides primary care and dental services, a drug and alcohol treatment program, crisis intervention, and homeless case management with priority to those who are unserved, underinsured, disabled and/or homeless. “Community health centers are uniquely positioned in the health care system to immediately respond to emerging community needs in a way that isn’t possible for our government or larger health system partners,” said Hecht.

Federal Community Health Center funding is set to expire on Nov. 30 without action by Congress. “Ensuring long-term stable funding for community Health Centers is critical so Oregon CHCs can continue to provide care now during this pandemic and in the future,” said Watson-Patko. “As part of the largest primary care network in the United States, our health centers remain committed to keeping their doors open and to providing care to people who may otherwise not have access to services and those hardest hit during economic downturns.

Coronavirus Aid, Relief, and Economic Security Act Supplemental Funding

$23,256,870 to support 30 health centers

HEALTH CENTER GRANTEE CITY STATE FUNDING AMOUNT
ADAPT ROSEBURG OR $567,350
ASHER COMMUNITY HEALTH CENTER FOSSIL OR $522,530
BANDON COMMUNITY HEALTH CENTER BANDON OR $551,075
BENTON COUNTY CORVALLIS OR $711,800
CENTRAL CITY CONCERN PORTLAND OR $663,530
CLACKAMAS, COUNTY OF OREGON CITY OR $859,565
COLUMBIA RIVER COMMUNITY HEALTH SERVICES BOARDMAN OR $600,230
COUNTY OF LANE EUGENE OR $1,102,715
KLAMATH HEALTH PARTNERS INC KLAMATH FALLS OR $704,840
LA CLINICA DEL VALLE FAMILY HEALTH CARE CENTER INC MEDFORD OR $1,166,525
LAPINE COMMUNITY HEALTH CENTER LA PINE OR $637,175
LINCOLN, COUNTY OF NEWPORT OR $608,360
MOSAICMEDICAL PRINEVILLE OR $930,515
MULTNOMAH, COUNTY OF PORTLAND OR $1,763,780
NATIVE AMERICAN REHABILITATION ASSOCIATION INC PORTLAND OR $581,345
NEIGHBORHOOD HEALTH CENTER PORTLAND OR $872,150
NORTHWEST HUMAN SERVICES, INC. SALEM OR $733,175
ONE COMMUNITY HEALTH HOOD RIVER OR $750,950
OREGON HEALTH & SCIENCE UNIVERSITY PORTLAND OR $777,770
OUTSIDE IN PORTLAND OR $640,580
RINEHART MEDICAL CLINIC WHEELER OR $522,680
ROGUE COMMUNITY HEALTH MEDFORD OR $747,845
SISKIYOU COMMUNITY HEALTH CENTER, INC. GRANTS PASS OR $830,930
TILLAMOOK COUNTY TILLAMOOK OR $597,005
UMPQUA COMMUNITY HEALTH CENTER, INC ROSEBURG OR $740,945
VIRGINIA GARCIA MEMORIAL HEALTH CENTER ALOHA OR $1,578,245
WALLACE MEDICAL CONCERN, THE PORTLAND OR $653,195
WATERFALL CLINIC, INCORPORATED NORTH BEND OR $576,590
WHITE BIRD CLINIC EUGENE OR $675,860
WINDING WATERS MEDICAL CLINIC ENTERPRISE OR $587,615

About CHCs:

Oregon’s community health centers deliver integrated medical, dental and behavioral health services to many of the state’s most vulnerable communities through over 200 locations statewide. Over 430,000 Oregonians receive their care at a community health center, including one in four people on the Oregon Health Plan. Over 73% of patients live below the poverty line, and 94% live at or below 200% of the Federal Poverty Level. Over 75% of community health centers have clinic sites serving rural communities, 30% of Oregon’s community health centers are federally recognized as Health Care for the Homeless locations, and 33% are designated as Migrant Health Centers.

Lifeline Mobile Phone Program Offering Unlimited Calling During COVID-19 Pandemic

The Federal Communications Commission (FCC) Lifeline program provides monthly discounts on phone and broadband service to qualifying low-income consumers (one per household). You qualify for Lifeline Based on Your Income and If You Use SNAP, Medicaid, or Other Programs.

Many fixed (landline) Lifeline carriers already offer unlimited local and toll-free calling to their subscribers, and mobile wireless Lifeline carriers that are temporarily offering unlimited calling to subscribers during the COVID-19 pandemic include the following:

For in-person assistance, stop by 323 E 12th Ave Monday through Thursday 9:30am to 1:00pm to get help completing your application from a real person or contact a carrier listed below.

Eugene/Springfield Lifeline Carriers

How can I help?

White Bird is currently operating a COVID-19 Resource Distribution Center and asks for your support.

Donations can be dropped off at 341 E 12th Avenue between the hours of 9:00AM and 5:00PM, 7-days a week. We have someone posted outside that can assist. We are also accepting cash contributions online for our COVID-19 fund. For people who wish to volunteer during this crisis, United Way is coordinating opportunities here.

Here are the supplies we need the most (as of 4/23/20):

  • Tents
  • Sleeping bags (adult size)
  • Clothing (adult size)
  • Personal hygiene items
  • Individual bottles of hand sanitizer
  • Larger bottles of hand sanitizer
  • Appropriate clothing for men and women
  • Socks
  • Warm gloves
  • Stocking caps
  • Masks for clients
  • Masks n95 and level 2/3
  • Gloves latex or non-latex (medium and large are the most popular sizes)
  • Clorox wipes or any wipes that adequately clean surfaces
  • Thermometers for mass temperature checks
  • Gowns
  • Shoe and Boot covers
  • Easy snacks (cup of noodles, granola bars, etc.)
  • Lip balm
  • Lotion
  • Toothbrushes
  • Reusable water bottles
  • Spray bottles

We will look for ways to be a force and resource multiplier for community resources in order to support our community with the donations we receive. Thank you for support.

Support Us

Health Alert: COVID-19 (Coronavirus)

The interim guidance we’re providing is based on what is currently known about COVID-19. We will update this interim guidance as additional information becomes available. Call the Lane County Help Line at 541-682-1380 between ​​​​​​​9am-4pm, M-F or visit www.lanecountyor.gov/coronavirus for the latest information.

White Bird Clinic is actively monitoring and preparing for the potential spread of novel coronavirus (COVID-19) in our communities. The safety and health of our clients, volunteers and staff is our priority.

In times of crisis, White Bird is a key agency in the continuum of care for our community. We are Lane County’s Crisis Intervention Service. We are the Mobile Crisis and Medic response team for Eugene-Springfield’s Public Safety System. We are a member of Lane County Community Organizations Active in Disaster (COAD).

Our emergency services are crucial, and we will continue to provide compassionate humanistic healthcare and supportive services to individuals in our community to the best of our ability, so everyone receives the care they need. Operational changes and closures will be posted to our web site.

Misinformation is spreading quickly, so be certain to rely on the resources provided here or from the Center for Disease Control and Prevention, Oregon Health Authority and Lane County Public Health.

Coronavirus Symptoms are similar to the flu: coughing, fevers, and shortness of breath. The virus spreads in two main ways:

  • A sick person coughs or sneezes very tiny droplets full of the virus. A well person close by (within 6 feet) gets those droplets in their nose or mouth, or into their lungs.
  • The droplets land on a surface or objects, or from the sick person’s hand after covering a cough. A well person touches something with the virus on it, then touches their own nose or mouth or face.

Be aware of your most vulnerable neighbors

Anyone can get infected. Most people have mild symptoms and get better on their own. Some people get very sick, especially those who are older or have other serious health conditions (heart or lung diseases or weak immune system).

Help limit the spread of infections

  • Wash your hands when you can, especially with soap and warm water. Or use sanitizer. Both can help.
  • Avoid touching your nose, eyes and mouth.
  • Avoid sharing personal items — cigarettes, food, utensils etc. — as much as possible.
  • If you have a new cough and might be sick, cover your nose and mouth with a mask or bandana, or stay 6 feet away from others as much as possible. Try to spread out your camp. If possible, sick people should sleep separately from well people.

Taking care of a sick person

There is no specific medicine for COVID-19. Mildly sick may look like: cough, sneezing, sore throat, fever and aches. Try: sleep, rest, Tylenol for fever (no aspirin or nsaids), and drink fluids

If someone gets very sick, get medical help right away.

That looks like difficulty breathing, pain or pressure in the chest or abdomen, or they’re unable to drink or keep liquids down. An ambulance will come like usual if you call 911. The paramedics will be wearing extra masks and coverings to keep themselves healthy so they can keep working.

Also See:

Free Oregon Birth Certificate for Persons Who Are Homeless

A birth certificate is an important legal document. It is needed to apply for other forms of identification (such as a driver’s license, Social Security card, or state ID card) that you need in order to:

  • Work
  • Get a place to live
  • Apply for and receive public assistance, and
  • Remove other barriers.

Starting July 1, 2018, individuals who are homeless can come to White Bird to get help ordering their Oregon birth certificate free of charge. We will

      • Help you complete the birth record order form
      • Give you information on what documents are needed
      • Provide you a check for payment

You will need to mail your order form, check, documentation, and completed application to Oregon Vital Records. Vital Records will mail your birth certificate to you in care of the address on the order form.

Can I get my birth certificate for free if I was born in another state?

This program is for persons born in Oregon. Check with the state where you were born to see if they offer free birth certificates to persons who are homeless.

Do I have to provide proof of identity?

Yes. A list of acceptable proofs of identity is on the Oregon Vital Records website. If you don’t have acceptable proofs of identity, we will help you work with Oregon Vital Records to determine what information is needed to release your birth certificate.

Can I get free birth certificates for my family?

No. The grant program was established for individuals who are homeless to get their own birth certificate free of charge. This grant program does not provide funds to get family members’ birth certificates.

Where will my birth certificate be mailed?

Your birth certificate will be mailed to the address on your order form. The envelope will be addressed to you since it is your birth certificate.

Will I be able to use the birth certificate to get other documents such as an Oregon identification card or driver’s license?

Yes. A birth certificate is a legal document used to establish identity. It shows who you are, and when and where you were born. Your birth certificate is a legal document and is confidential. Be sure to keep it in a safe place.

For more information, please contact Homeless Case Management at 541-342-1295 or drop in at 323 E 12th Ave, Eugene OR 97401 during walk-in hours.

Walk-In Hours
Monday: Walk-ins: 12-2 pm
Tuesday: Walk-ins: 12-2 pm
Wednesday: Walk-ins: 12-2 pm
Thursday: Walk-ins: 12-2 pm

Appointments outside of walk-in hours are available by request.

Cold Weather is Here

White Bird’s Stay Warm Drive Activates

download press release

EUGENE, OREGON – With the onset of cold weather, our most vulnerable community members who are living outdoors face freezing winter conditions. White Bird Clinic is sending out a call for any and all winter gear, particularly socks, warm gloves, blankets and sleeping bags.

For those who spend most of their time outdoors, winter in Eugene can be dangerous, as wet, cold weather makes it hard to stay healthy. Your donation of winter gear makes a difference for people who don’t have a warm and dry place to live. White Bird asks you to partner with us to support under-resourced community members and strengthen our shared culture of caring for one another.

Please bring donations to our main clinic building at 341 E 12th Ave. in Eugene:

  • Blankets
  • Sleeping bags
  • Coats/Jackets/Sweaters
  • Warm pants
  • Socks/Gloves/Scarves
  • Rain gear
  • Tarps

We’re happy to pick up larger donations. Please call 541-342-8255.

White Bird’s Front Room program offers a warm and dry space. Open from 8am-10pm daily and located at 341 E 12th St. in Eugene, we welcome the community to come in from the cold.


In 1969, a group of student activists and concerned practitioners came together to provide crisis services and free medical care for counter-culture youth in Eugene, OR. Having grown continuously since then, today White Bird Clinic has 10 programs, 220 staff members, and more than 400 volunteers each year.

To celebrate fifty years of service, White Bird is growing, demonstrating our commitment to serving low income, under-resourced community members. We’re expanding many different programs at once, so we’re turning to the community for support and partnership. Please call 541.342.8255 or visit www.whitebirdclinic.org to donate to the project of your choice.

New Health Plan Choices for OHP in Lane County

Did you get a “Pick Your Plan” letter from OHP?

download flyer

This means you have choices to make by November 17 about your health plan for 2020. Health care benefits are staying the same but Lane County has new health plan choices. White Bird Clinic’s Sharing Healthcare Options Program (SHOP) program is here to help at the locations and times below and by appointment. Contact 541-342-1295 for more information.

EUGENE

Catholic Community Services, 1464 W 6th Ave, 3rd Wednesday of the month, 9:00am – 11:00am

Eugene Public Library, 100 W 10th Ave, Friday 11-2pm

Eugene Service Station, 450 Hwy 99 N, every other Thursday, 10-12pm

Eugene Mission, 1542 W 1st Ave, Mondays, 8-10am

White Bird Clinic, 341 E 12th Ave, 10-4 pm, Tuesday-Wednesday

SPRINGFIELD

Catholic Community Services, 1025 G St – Springfield, Last Wednesday of the month, 9:00am – 11:00am

Department Of Human Services, 101 30th St, Mondays, Wednesdays, and Fridays, 1-3pm

Learn More

Public Benefits Assistance with SSI/SSDI Applications

At White Bird, our SOAR-trained Public Benefits Advocate provides assistance to eligible individuals in completing thorough, quality SSDI/SSI applications. The focus is on individuals who are homeless and at risk of homelessness who experience mental health and/or physical health conditions. These services are offered free of charge.

A screening process helps to determine potential eligibility based on many various factors like work history, income, marital status, and resources. The application itself can take a couple of hours to fill out, and it’s important to have all the information ready prior to applying. Potential clients should anticipate meeting with the Benefits Advocate 3-5 times before actually completing the application.

The Benefits Advocate can assist clients in obtaining information, but it will make things go faster if the client has the following information:

  • List of medical sources that have treated the client, with strong focus on the last two years’ records
    • Sources can include: primary care doctors, hospitals and ERs, behavioral health hospitals, mental health counselors, psychiatrists, corrections facilities, education records, vocational rehab or job training programs, social services agencies
  • A list of tests or procedures ordered (x-rays, MRIs, mental health assessments, etc.)
  • A list of medications prescribed (if applicable)
  • The last 15 years’ work history

What the Public Benefits Advocate Can Do:

  • Acts as a representative on the claim – allows the benefits advocate to speak to the Social Security Administration and Disability Determination Services (SSA and DDS) on the client’s behalf. Also receives copies of all correspondence sent to the claimant; can be a consistent point contact person for SSA/DDS.
  • Requests medical records with the claimant’s permission.
  • Assists the claimant in navigating the disability application process, including help filling out reports and responding to requests from SSA/DDS.
  • Makes referrals for other White Bird programs/services, as well as other community resources
  • Helps claimants file a reconsideration for a denied claim (for clients who have already filed an initial claim with the benefits advocate)
  • Make referrals to disability attorneys when appropriate (reconsiderations and Administrative Law Judge hearings).

What the Benefits Advocate Can’t Do:

  • Cannot do it without the client! It is vital that the client stays involved in the process and maintains communication with the Benefits Advocate. MANY disability claims get denied simply because the claimant does not maintain contact or respond to requests from SSA/DDS
  • Cannot guarantee approval on a claim. We screen clients for various eligibility factors and work with people who have a strong chance of being approved, but it is SSA/DDS that makes a determination of disability status.
  • Cannot “expedite” or otherwise speed up the process. We can help the claimant put together a complete application and proactively fill out reports in advance of them being requested, but the agencies that make the decisions are often dealing with a backlog of applications and sometimes things move slowly.
  • Cannot see into SSA’s or DDS’s systems or files. The benefits advocate does not work for SSA or other governmental agencies; the benefits advocate can communicate SSA/DDS and confirm that these agencies have what they need, but does not have direct access to the records.
  • Cannot help apply for other benefits/services – SSI/SSDI only. (No Section 8, housing/rental assistance, SNAP, energy assistance, phones, IDs, birth certificates, etc.)

*SSI/SSDI Outreach, Access, and Recovery (SOAR) is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder.

For more information and to set up an appointment, please contact us.

Mental Health First Aid USA for Older Adults: April 19 in Florence, OR

Mental Health First Aid USA for Older Adults is an 8 hour public education program which introduces participants to the unique risk factors and warning signs of mental health problems in adults over the age of 65, builds understanding of the importance of early intervention, and teaches individuals how to help an older adult in crisis or experiencing a mental health challenge. Mental Health First Aid uses role-playing and simulations to demonstrate how to assess a mental health crisis; select interventions and provide initial help; and connect older adults to professional, peer, social, and self-help care.

The training will be held at the Siuslaw Fire & Rescue 2625 Highway 101, Florence, OR 97439 from 8:30 am-5:30pm and will have light breakfast & lunch provided. The fee for the course is $49.00 per participant.

Register Online Today!

snowstorm

❄️ Ice/Snow Emergency Update

A brief situation report on the Ice/Snow Emergency as of March 1, 2019 at 7:00am.

INFORMATION

Lane County has opened a Non-Emergency Call Center for inquiries related to winter weather at 541-682-3977. The call center will run from 8:00 a.m. to 4:00 p.m.

If you know of a vulnerable individual, who is in need of assistance (homebound, medically fragile) you can contact the Lane County Public Inquiry Center at 541-682-3799 to let them know. Any emergency or threat to life should go directly to 911.

DAY ACCESS

White Bird Clinic’s Front Rooms day access program (341 E 12th Ave) is open until 10pm tonight and St. Vincent DePaul’s Lindholm Center (456 Highway 99) is open today until 5pm. The following community centers are open from 9am to 5pm.

  • Amazon Center 2700 Hilyard St. Eugene, OR 97405
  • Campbell Community Center, 155 High St. Eugene, OR 97401
  • Echo Hollow Pool, 1655 Echo Hollow Rd. **free showers
  • Hilyard Community Center, 2580 Hilyard Street
  • Petersen Barn, 870 Bertzen Rd. Eugene, OR 97401
  • Sheldon Community Center, 2445 Willakenzie Rd.
  • Sheldon Pool, 2443 Willakenzie Rd. **free showers
  • Downtown Eugene Public Library, 100 W. 10th Ave

CRISIS SERVICES

CAHOOTS mobile crisis is available in Eugene through the police-fire-ambulance communications center, 541-682-5111 and within the Springfield urban growth boundary through the non-emergency number, 541-726-3714. Crisis walk-in and phone support is available at 341 E 12th Ave.

PROGRAMS

Dental, Medical, Homeless, and SHOP programs are open. Dental is holding an Urgent Care Clinic at 8:00AM. Chrysalis is open by appointment and for groups as scheduled. Call 541-342-8255 to confirm Mental Health Counseling appointments in advance.

HAZARDS

Public Works crews continue to clear roads and downed trees. Read about response efforts…

SHELTER

The Eugene Mission will be open tonight. The Egan Warming Centers will ACTIVATE today, Friday (03/01). They are on STANDBY for Saturday (03/02) and Sunday (03/03)!

FOOD

Meals on Wheels in Eugene will be delivering frozen meals today. Routes will be modified to prioritize delivery to the most vulnerable recipients. FFLC will be open but the Dining Room will be closed and will hopefully re-open on Monday.

TRANSPORTATION

LTD has returned all routes to regular weekday schedule. Most routes are no longer on snow detour. EmX buses are still dealing with some inaccessible platforms. Check with the EmX service alert for the current status of which EmX stations are being served. Before leaving in the home or work, visit LTD.org/service-alerts to see if your route is operating or on detour. For snow and ice route maps visit LTD.org/snow.

BASIC NEEDS

White Bird Clinic has identified a critical need for adult sized BOOTS in light of the inclement weather conditions that are likely to continue over the next week. If you are able, please take your donations of adult boots (used or new) to White Bird Clinic at 341 E 12th Avenue between 8am and 10pm. We will get them to people with the greatest needs.

Community Health Survey

Live Healthy Lane is conducting a survey to inform the next Community Health Improvement Plan. The survey is open through February 28, 2019.

About the Community Health Improvement Plan
In 2017, out of 36 counties in Oregon, Lane County ranks 13th for health outcomes (length of life and quality of life) and 12th for health factors (health behaviors, clinical care, social & economic factors, and physical environment). Based on the findings from the Community Health Needs Assessment, the Lane County Regional Community Health Improvement Plan (CHIP) outlines how we’ll work together to make improve behavioral, physical, and oral health, including overall well-being. Click here to read the Community Health Improvement Plan report and other documents.

 

Community Partners Help Everybody to Stay Warm

We are so thankful for our community partners, who have allowed us to reach far more donors for our annual Stay Warm Drive than we ever thought possible. We especially appreciate the Eugene Weekly for running our Stay Warm Drive ad every week since early December (way beyond what our budget could afford) and our social media followers, who have shared our message with their communities, reaching thousands online.

As a result, we were recently gifted a donation of winter coats, pants, and boots worth $50,000 from a large Northwest clothing manufacturer. In addition to sharing the wealth with our clients, we are also working with Egan Warming Center, St. Vincent de Paul, First Place and Women’s Space to make sure it reaches those with the greatest need.

Stephanie Rothman from KVAL stopped by to learn more last week. Read article…

White Bird Offers Mental Health First Aid Classes

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. Most of us would know how to help if we saw someone having a heart attack—we’d start CPR, or at the very least, call 9-1-1. But too few of us would know how to respond if we saw someone having a panic attack or if we were concerned that a friend or co-worker might be showing signs of alcoholism.

Mental Health First Aid takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder. When more people are equipped with the tools they need to start a dialogue, more people can get to the help they may need. Mental Health First Aiders can even save lives.

Trainings will be from 8:30 am-5:30pm and will have light breakfast & lunch provided. Students can register using the links below or go to https://whitebirdclinic.org/education to register for multiple classes at once. For more information, including alternate payment options, please contact anne@whitebirdclinic.org.

Mental Health First Aid is intended for all people and organizations that make up the fabric of a community. Professionals who regularly interact with a lot of people (such as police officers, human resource directors, politicians, and primary care workers), school and college leadership, faith communities, advocates for the unhoused, friends and family of individuals with mental illness or addiction, encampment managers and allies, parents, or anyone interested in learning more about mental illness and addiction should get trained.

Opiate Overdose Response

This past weekend represented an unusually high number of heroin and other opiate overdoses in the Eugene/Springfield area, but these overdoses have been in keeping with recently observed trends. There have been two distinct patterns of heroin and other opiate related overdoses occurring with increased frequency: poly-substance OD’s and fentanyl contaminated OD’s:

  • Poly-substance overdoses present a unique frustration to first-responders because they generally combine opiates, alcohol, and other substances often including benzodiazopenes or other prescription pharmaceuticals, which requires field stabilization and hospital treatment.
  • Fentanyl contamination has been detected in various street drugs and counterfeit prescription medications in the Pacific Northwest, and has been particularly common locally in a strain of heroin that has been encountered by users and first responders in recent weeks.

Lane Co. EMS, EPD, SPD, and CAHOOTS all carry the opiate overdose reversing medication Naloxone, commonly referred to by its trade name, Narcan. Naloxone is administered to treat overdose patients presenting with respiratory distress caused by the overdose, the medication enters the respiratory center of the brain stem and flushes neural synapses by out-competing the opiates present in the blood stream to to temporarily reverse respiratory inhibition; for patients whose breathing has ceased Naloxone is frequently administered along with CPR.

CAHOOTS, specifically, has not experienced a significant increase in overdose responses, largely because the increased public awareness of the opiate crisis has increased the aggressiveness of EMS and law enforcement responses to these emergencies. White Bird’s main clinic staff including the Crisis Team and Front Rooms/Reception staff have, on the other hand, reported a significant increase in interventions this year, with three incidents of Naloxone and CPR administration in the past 2 months. White Bird has begun the process of standardizing Naloxone training for all staff in addition to First Aid and CPR requirements.

Locally, the increased frequency of opiate overdoses has not been accompanied by a proportionate increase in overdose deaths. Increased public awareness has led to increased public involvement, with bystander-administered Naloxone and CPR saving brain tissue and lives prior to professional responders arriving on scene, and with increased awareness of Oregon’s Good Samaritan Law amongst drug users reducing the fear and stigma associated with calling 911 to seek assistance in an emergency.

The lives saved have demonstrated the benefits of harm reduction policies:

  • Public health education and outreach efforts increase awareness of the situation, increasing the likelihood of an overdose being recognized and treated.
  • Good Samaritan Laws provide bystanders who interact with law enforcement temporary respite from prosecution, decreasing the likelihood of an overdose patient being abandoned.
  • Broad availability of Naloxone—it is available over-the-counter at most pharmacies free of charge for individuals covered by private insurance or OHP and is also available free of charge along with training through HIV Alliance—increases the likelihood of the medication being available in the event of an emergency.
  • Bystander education including CPR training for community groups and Naloxone administration training for users, their peers, families, and those who work with them facilitates rapid overdose intervention.
  • Aggressive EMS and police responses to overdoses due to their increased public profile decreases the likelihood of overdose patients fleeing the scene of their resuscitation, only to cease breathing again due to lack of follow-up care.

The Eugene HIV Alliance, through their syringe exchange program, has made the injectable form of Narcan available. It also provides training to individuals and groups on how to administer it.

The syringe exchange is held five days a week at different locations, and the service is free.

Non-profit Rate Now Available for 2018 Help Book

White Bird Clinic’s 2018 Help Book is a vital reference book for anyone who works with people with limited resources or special needs. The newest edition is an indispensable tool to provide current and appropriate referrals with over 700 human service resources. The Help Book covers Lane County, including Eugene, Springfield, Florence, Cottage Grove and other outlying areas.

To make the book more accessible to the community, we are offering a non-profit rate of $20 for non-profit organizations with 20 or fewer employees. Contact us at helpbook@whitebirdclinic.org to request this special rate.

Topics include: Emergency Services, Government Assistance, Support Groups, Child/Youth Services, Alcohol and Drug Referrals, Women’s Services, Mental Health Services, Disabled Services, Minority Services, Services in Outlying Areas, Utility Assistance, Food, Clothing, Shelter, Health Care, Education, Parenting, and Recreation.

  • ALPHABETICAL INDEX provides addresses and phone numbers for simple referral.
  • SUBJECT INDEX allows you to locate a resource by problem, type of service or special population.

Information includes detailed program descriptions, hours of operation, eligibility requirements, fees, wheelchair accessibility, email addresses, web sites, phone numbers and addresses.

Larger organizations and for-profit entities can continue to order the book at the standard rate. Click here to access the standard order form. For the non-profit rate of $20 for non-profit organizations with 20 or fewer employees, please contact us at helpbook@whitebirdclinic.org to request this special rate. Thank you!

White Bird’s Help Book Has Been Hacked

Last weekend, White Bird Clinic had the good fortune to participate in Hack for a Cause, a local technology competition to build solutions to provide transformative public benefit. Over 200 participants volunteered to put their coding and software skills to the test and 11 non-profits offered up their problems to solve. The one we selected was the community help directory. White Bird’s Performance Coordinator Alan Glick describes what we were hoping for in the following video.

Three teams of volunteers worked around the clock, exploring how our paper Help Book could become an accessible online database. Each of the solutions they presented were beyond our expectations and the community networking opportunities planted seeds for future projects with some of the other non-profit challengers.

screen shot

Demo Start Screen

Joshua, sent us a comment after the event: “I want to say, after really getting to know this data, this is an amazing resource, and I am honored to be able to help make it better.”

We will continue to develop this digital Help Book website with our partners for a 2019 release. We are so thankful for the support from the Technology Association of Oregon for making this hack possible.

Until then, you can support our work by ordering the 2018 edition Help Book and joining us at the Lane County Medical Society building at 990 W. 7th Avenue to pick up your book(s) and have lunch with us on Friday, April 27 from 12:00pm to 1:30pm to celebrate 40 years of local, human service information referral and see what’s next for Lane County’s Help Book.

CAHOOTS Receives 2018 Excellence in Public Health Award

On April 10th, CAHOOTS was selected by the Lane County Board of Commissioners as a recipient of the 2018 Excellence in Public Health Award. The award was presented during the Commissioners’ meeting to recognize the CAHOOTS team’s work in the field as behavioral health first responders, as well as their efforts in outreach, training, education, and support for individuals and groups throughout the area.

White Bird’s Hack for a Cause Challenge

White Bird Clinic is excited to announce our challenge has been accepted for Hack for a Cause 2018! We’re looking forward to working with the Technology Association of Oregon and meeting our volunteers.

All participants will receive access to the Downtown Athletic Club for the duration of the event. Meals and snacks will be provided to attendees who are lending their expertise and knowledge to build technical solutions for the challenges presented.

Click Here for Full Proposal

Questions?

Contact us at info@whitebirdclinic.org.

Suggestions or community feedback?

We’d love to hear them. Want more information? Meet us at Tech Tuesday at the Barn Light, 3/27 from 5:30-7:30pm. Come say hi – we’ll be the ones in the White Bird shirts.

 

Jill Heiman Vision Fund Helps White Bird Clinic Provide Cold Weather Gear

Living on the streets is even harder without a sleeping bag. Thanks to a generous donation from the Jill Heiman Vision Fund, White Bird Clinic greatly increased our supply of cold weather gear during the coldest months of 2017-2018. When the weather turns to rain and sleet, unhoused residents of Lane County come to our clinic seeking warm clothing and bedding. We used funds to bulk order some of our most requested items.

Tarps, sleeping bags, socks, gloves, and hats are vital for people living outdoors in cold weather. White Bird collects donated items every year from community partners and supporters, but these unfortunately are never quite enough to meet community need. The Jill Heiman funds enabled us to buy items efficiently, in large quantities. We purchased 480 tarps, 320 sleeping bags, 2,550 pairs of socks, 240 pairs of gloves, and 240 knit winter hats. Most of these items have already been dispersed to folks in need, and the remaining stock will be depleted well before the cold weather ends.

Three of our departments distributed the grant funded purchases. Front Rooms, a respite and light day use resource in Eugene, distributed most of the items. Case managers from the Homeless department accessed gear for their clients. Some supplies, particularly sleeping bags, were distributed by CAHOOTS (Crisis Assistance Helping Out on the Streets), White Bird’s mobile crisis service. The people who received gear were mostly unhoused residents in neighborhoods on the east side of Eugene, though some reached people in the greater Eugene/Springfield metro area.

White Bird is a collective environment organized to enable people to gain control of their social, emotional and physical well-being through direct service, education and community. We greatly appreciate the kind and expedient support we’ve received from the Jill Heiman Fund both for this project, and in the past. You helped us provide critically needed winter wear for Lane County’s unhoused and underserved community members.

Many thanks to the Jill Heiman Fund Committee and our beloved Fair Family!