Looking for CAHOOTS? To access CAHOOTS services, call police non-emergency numbers 541-726-3714 (Springfield) and 541-682-5111 (Eugene). Looking for our Crisis line? Contact us at 541-687-4000 or 1-800-422-7558.
Community Resources & Help Guides
- 211 Lane County: 211info.org helps people seeking emergency assistance by linking to over 900 social service agencies.
- Aunt Bertha: Free and reduced-cost services like medical care, food, housing, and more.
- Benefits Check Up: Confidential web-based screening service to help older persons determine eligibility for food, prescription, health care, utility assistance, and other benefit programs.
- Bilingual Directory of Services (PDF): Information in English and Spanish about services available in Lane County. (80 pages)
- Food Resources: Food pantries and free meal sites in Eugene.
- Oregon Helps: Online Eligibility Estimator for numerous government benefit programs that encompass food and nutrition, health care, housing and utilities, children and family resources, and financial benefits and services for older adults and adults with disabilities.
- Social Services List (PDF): Regularly updated by City staff, this document lists food, housing, clothing and other local resources, including resources for the homeless. In English and Spanish. (2 pages)
- Veterans’ Services (PDF): A comprehensive list of Eugene and Lane County area veterans’ services. (4 pages)
- White Bird Clinic’s Help Book: The Help Book is a vital, printed reference book for anyone who works with people with limited resources or special needs. The newest edition is an indispensable tool to provide current and appropriate referrals with over 700 human service resources in Lane County, including Eugene, Springfield, Florence, Cottage Grove and other outlying areas.
- Helping Hand Room ● 541-344-1425 ● 1st Christian Church ● 1166 Oak St., Eugene ● T, Th 12-2
- Eugene Mission ● 541-344-3251 ● 1542 W 1st Avenue, Eugene ● Men: M-Sa 8:15-9, 9:45-11, 1-2:30, 3-4:30 ● Women: M-Sa 8:30 – 10:30, 2:30 – 3:30
- White Bird Clinic ● 541-342-8255 ● 341 E 12th Avenue, Eugene ● Free Box – 7 days/week
- Adventist Community Center ● 541-746-7071 ● 1546 N 12th, Springfield ● T 10-12
- St Vincent dePaul ● 541-689-6747 ● 456 Hwy 99, Eugene ● M, T, Th, F 10-2, 1:30-4
- Salvation Army ● 541-343-3328 ● 640 W 7th, Eugene ● M-Th 8:30-12, 1-3:30, F 8:30-12:30
- Eastside Clothes Closet (Eastside Faith Center) ● 95 Centennial Loop, Eugene ● 1st and 3rd Tu 1-3, every last Th 7-8:30 pm
- Clothing Room-Springfield ● 541-746-5624 ● Compassionate Ministry ● 1761 E Street, Springfield ● T, Th, F 10-3, W 11-3
- Eugene Meal Site Schedule
- Food Box/Food Pantry: A food box is a three- to five-day supply of nutritionally balanced groceries. Households can get up to 18 food boxes a year.
- Lane County Meal Site Map
- Springfield and rural area Meal Site Schedule
- UofO Knight Library ● 1501 Kincaid, Eugene ● M-Th 8:-12, 1-3:30, F 8am-7pm, Sa 11am-7pm, Su 11-12am (during normal semester)
- Campbell Center ● 541-682-5318 ● 155 High Street, Eugene ● M, Tu, Th, F 10am- 1pm
- Eugene Service Station ● 541-461-8688 ● 450 Hwy 99, Eugene ● M-Su 8am-1pm, 2pm-6pm
Mail and Messaging Services
- White Bird Clinic ● 541-342-4357
- Eugene Mission ● 541-344-3251
- Eugene Service Station ● 541-461-8688
- First Place Family Center ● 541-342-7728
Medical and Dental Help
- White Bird Dental Clinic ● 541-344-8302 ● 1400 Mill Street, Eugene
- White Bird Medical Clinic ● 541-484-4800 ● 1400 Mill Street, Eugene
- Volunteers in Medicine ● 541-685-1800 ● 2260 Marcola Road, Springfield
- Riverstone Clinic ● 541-682-3550 ● 1460 G Street, Springfield
- Charnelton Community Clinic ● 541-682-3550 ● 151 W 7th Avenue, Eugene
- St Vincent dePaul ● 541-689-6747 ● 450 Hwy 99, Eugene Non-antibiotics (no pain or ongoing medications)
- Salvation Army ● 541-343-3328 ● 640 W 7th, Eugene (available to individuals once per year) Antibiotics (no pain or anti-depressant medications)
- FISH ● 541-689-9750
Shelter > Day Access
- St. Vincent de Paul – Eugene Service Station 541-461-8688 https://www.svdp.us/what-we-do/homeless-services/eugene-service-station/ 450 Hwy. 99 N Eugene, OR, 97402 Day-access center for homeless and low-income adults without children. The Station has laundry facilities, showers, food, phones, fax, computer access, clothes, snacks/lunches, information, service referrals, and voicemail. Must be over 18, no ID required. People with children under 18 need to go to First Place Family Center. Backpack storage during day only. Se Habla Español, Wheelchair Access
- First Place Family Center 541-342-7728 https://www.svdp.us/what-we-do/homeless-services/first-place-family-center/ 1995 Amazon Parkway, Eugene. Services for families with children under 18: food, kitchen, laundry, showers, phone, mail service, computers with internet access, two overnight programs. Call for appointment.
- Hosea Youth Services Project 541-344-5583 http://www.hoseayouth.org 834 Monroe Street, Eugene, OR, 97402. Drop-in day access center for homeless and displaced youth 24 and under in Eugene, Oregon and its outlying communities including vocational support, meals, shower and laundry facilities, clothing, and personal hygiene items.
- White Bird – Front Rooms Resource Center 541-342-1295 https://whitebirdclinic.org/front-rooms 341 E 12th Ave. Eugene, OR, 97401 Two-hour drop-in center with access to restrooms, phones, charging station, information, service referrals, and water.
Shelter > Overnight
- Community Supported Shelters, 541-683- 0836 https://communitysupportedshelters.org/ 1160 Grant St, Eugene, OR 97402 The Safe Spot Communities (SSC) are legal, designated places for people who are without a conventional form of housing. CSS currently provides oversight to three SSCs, each focusing on a different demographic of the houseless population (people with disabilities, a site for veterans, and another site for a mixed population). CSS also produces Conestoga huts, a hard-shelled, insulated tent structure.
- Egan Warming Center – seasonal 541-689-6747 eganwarmingcenter.com 456 Hwy. 99 N Eugene, OR, 97402 A coalition of community service providers, religious congregations, nonprofit support agencies, social activist communities and local government who wish to ensure that homeless people in Lane County have a warm and safe place to sleep when temperatures drop below 30 degrees between November 15th and March 31st. There are several host sites, including a site dedicated to homeless youth. Wheelchair access at most sites.
- Eugene Mission 541-344-3251 https://eugenemission.org 1542 West 1st Avenue, Eugene , OR The Eugene Mission is a temporary shelter that serves men, women and children who find themselves homeless – either temporarily or chronically. Men’s Center – serves men ages 18 years and older, the Women’s Center – serves women ages 18 years and older, the Mothers & Children’s Center – serves mothers and children up through 17 years old. ZERO tolerance for drugs and alcohol. Guests who stay at the Mission agree to have their baggage searched and agree to have random drug tests.
- The First Place Annex (541) 342-7728 https://www.svdp.us/what-we-do/homeless-services/first-place-family-center/interfaith-night-shelter/ Temporary shelter program for families with children. To qualify for Night Shelter, families must be registered at First Place and on the waitlist. Once accepted, families arrive at The Annex in the late afternoon, enjoy the dinner and activities offered by volunteers, and bed down in family-size cubicles that occupy the former church sanctuary. Night Shelter volunteers also offer help with homework to school-age kids.
- Nightengale Hosted Shelters 541-632-4278 (Board) https://nightingaleshelters.org/ 3500 Hilyard St, Eugene Oregon 97405 (camp), 458 Blair Blvd., Eugene Oregon 97402 (office) Temporary shelter and healthy supportive community for people who are unhoused. NHS provides Conestoga huts or tents, port-a-potties, and garbage and recycling. Their goal is to offer people a transitional place to be and recover from the trauma of the street as they work their way to more traditional housing.
- Opportunity Village 541-606-4455 https://www.squareonevillages.org/opportunity 111 N Garfield Eugene, OR, 97402 Provides transitional shelter for adults in individual “micro-housing” units that are well insulated but are not heated. The village includes an outdoor kitchen, pantry with refrigerators and cooking appliances, a bathhouse with shower and laundry and a large yurt which is heated in the winter. All residents must pay $30/month for utilities, including wi-fi, provide 10 hours/week of service to the village, and participate in a weekly meeting for conducting village business.
- ShelterCare (541) 686-1262 http://www.sheltercare.org/ 499 W. 4th Avenue, Eugene Provides temporary and emergency housing for people in crisis; an emergency shelter program for families with children and transitional housing with case management for adults with psychiatric or medical conditions; a Medical Recuperation shelter program for people who are homeless after a hospital stay who still need limited care; and a home-like residential setting for adults with serious mental illness or SMI, also sometimes called severe and persistent mental illness or SPMI. Se Habla Español, Wheelchair Access
- Looking Glass – Station #7 541-689-3111/1-888-689-3111 https://www.lookingglass.us/station-7 931 W 7th Ave. Eugene, OR, 97402 Provides crisis intervention services and temporary emergency shelter for runaway and homeless youth ages 11-17. Se Habla Español, Wheelchair Access
- Sponsors, Inc. – Women’s Transition Program 541-485-6738 http://sponsorsinc.org/womens/ 767 W 8th Ave. Eugene, OR, 97402 Provides transitional housing to women returning to Lane County from jail or prison for program participants to acquire employment, schooling or disability benefits, save money and move into permanent housing. Participants stay for an average of 60-90 days and receive twice weekly drug/alcohol tests and intensive case management. Se Habla Español, Wheelchair Access
- St. Vincent de Paul – Overnight Parking Program 541-461-8688 https://www.svdp.us/what-we-do/homeless-services/overnight-parking-program/ 450 Hwy. 99 N Eugene, OR, 97402 Provides legal and safe parking lots for overnight sleeping, free garbage disposal, and portable restrooms to homeless families and individuals living in their vehicles. Clients must have a vehicle. Se Habla Español, Wheelchair Access
- Womenspace, 541-485-6513 https://www.womenspaceinc.org/ 1577 Pearl St 2nd Floor Eugene, OR Confidential, emergency shelter for families and individuals leaving a dangerous situation. Access to shelter is through the 24-hour crisis and support line or meeting with an advocate. Se Habla Español, Wheelchair Access
- Community Veterinary Center ● 541-636-3324 ● 470 Hwy 99, Eugene ● M 3-7: Appt only, sliding scale clinic, basic care, vaccines, ear, eye, uti, minor wounds 2nd and 4th; Su 8:30 am: Free lottery for homeless
- Eugene Mission – Pro Bono Clinic, 1542 W. 1st, 541-607-8089, 2nd & 4th Sunday only. Lottery starts at 8:30 to get appt; clinic runs 9:30-1:30. Vaccinations, exams, worming, spay/neuter vouchers, registration fee waivers.
- SPOT (Stop Pet Overpopulation Today) helps cover costs for spaying or neutering dogs. 541-607-4900.
- 15th Night 541-246-4046. https://www.15thnight.org 24/7 talk or chat hotline for youth under 18; rapid access to resources and services, such as: clothing/shoes, personal care products, back packs, food, housing specialist, transportation, doctor’s appointments, counseling, mentors/peer support, youth advocate, application assistance, library cards.
- Boys & Girls Clubs of Emerald Valley 541-345-9939 https://www.bgcev.org 1545 W. 22nd Ave, Eugene, OR 97405 After-school programs and activities for youth 6 to 18 years old; educational enhancement, life skill-building and fun.
- Center for Family Development: 541-342-8437 http://c-f-d.org/ 261 E 12th Ave., 1234 High St., and 1501 Pearl St. Eugene, OR, 97401. Outpatient mental health programs for children, adolescents, and adults. Specializations include: child abuse, sexual behavior, depression, ADHD, anxiety, delinquent behavior, and group therapy. OHP and some commercial insurance accepted. Se Habla Español, Wheelchair Access
- The Child Center Crisis Response Program 541-726-1465 https://www.thechildcenter.org/ 3995 Marcola Rd. Springfield, OR, 97477. 24/7 Crisis Response Program providing support and help to teens, children, parents and families during times of crisis. Wheelchair Access
- Child and Family Center 541-346-4645 https://psi.uoregon.edu/child-and-family-center/ 6217 University of Oregon Eugene, OR, 97403. The Child and Family Center offers assessment, diagnosis, referral and intervention services for children ranging from age 2 though 17 years. Services are appropriate for parents concerned with children and teenagers experiencing adjustment difficulties at school, home or both. Se Habla Español, Wheelchair Access
- Early Assessment and Support Alliance (EASA) 458-205-7070 After hours: 541-510-5088. http://easacommunity.org/ 1200 Hilyard St., Ste. 570 Eugene, OR, 97401 Provides information and support to young people (ages 15-25) who are experiencing symptoms of psychosis for the first time. Eligible participants must live in Lane County, have an IQ of at least 70, and their symptoms must not be associated with a medical condition or drug use. Acute symptoms must have occurred for no more than 12 months.
- Eugene 4J – School Based Health Centers Churchill: 541-790-5227, North Eugene 541-790-4445 https://www.4j.lane.edu/instruction/studentservices/health/ 120 W Hilliard Ln. Eugene, OR, 97404 School-Based Health Centers at Churchill and North Eugene High Schools providing health services, including illnesses, injuries, mental health counseling, ongoing health problems, well child physicals and immunizations, to 4J elementary, middle and high school students. Se Habla Español, Wheelchair Access
- Family Info Line Provides free information, referrals, and support from childhood experts. Available in many languages. Calls are confidential. Dial 211, then extension 5; send an e-mail to firstname.lastname@example.org; or text your zip code to 898211, then wait for a reply text before sending your question.
- First Place Family Center 541-342-7728 http://www.firstplacefamilycenter.org 1995 Amazon Parkway, Eugene. Services for families with children under 18: food, kitchen, laundry, showers, phone, mail service, computers with internet access, two overnight programs. Call for appointment.
- Hosea Youth Services Project 541-344-5583 http://www.hoseayouth.org 834 Monroe Street, Eugene, OR, 97402. Outreach to homeless and displaced youth 24 and under in Eugene, Oregon and its outlying communities including vocational support, meals, shower and laundry facilities, clothing, and personal hygiene items.
- Looking Glass (541) 689-3111 https://www.lookingglass.us/ 260 E 11th Ave. Eugene, OR, 97401 Comprehensive services to youth ages 11-21 including behavioral health and alcohol and drug abuse support, juvenile justice, job/education options, high school completion, showers, meals, counseling, and medical referrals. Free, confidential STD & HIV testing. Case management services include a transitional living plan and assistance in finding stable housing, residential treatment for male juvenile offenders, and crisis intervention services and temporary emergency shelter for runaway and homeless youth. Se Habla Español, Wheelchair Access
- Ophelia’s Place 541-284-4333 http://opheliasplace.net/ 1577 Pearl St., Suite 100, Eugene Support and empowerment center for girl-identified youth (ages 10 –18). On-site counseling by appointment, after-school program, resources Monday – Thursday, 3 – 6 p.m. Call for orientation information.
- Oregon Community Programs 541-743-4340 https://www.oregoncommunityprograms.org/ 1170 Pearl St. Eugene, OR, 97401 Provides research-based treatment and prevention services and programs to children, youth and families by conducting Multidimensional Treatment Foster Care (MTFC) programs, intensive home-based services, and consulting with communities and agencies wishing to implement MTFC. Se Habla Español, Wheelchair Access
- Oregon Family Support Network 541-342-2876 http://www.ofsn.org/ 72A Centennial Loop, Suite 150, Eugene. Support for families raising a youth with emotional, behavioral, or mental health challenges (no diagnosis needed). Respite, support group, family events, advocacy, IEP/504 support.
- Project Safe Place National program that provides youth with safe places to seek help 24-hours per day. Youth ages 11-17 can access any of the 68 Safe Place sites across Lane County identified by the yellow and black diamond-shaped signs. Staff at each site are trained to assist the youth in contacting Station 7. Youth can also get on any LTD bus and be transported to Station 7 free of charge by requesting a “Safe Place Ride,” or volunteer drivers can be dispatched to transport the youth. Participating businesses are identified by highly visible yellow and black diamond-shaped signs. Se Habla Español, Wheelchair Access
- Youth M.O.V.E. aka Youth ERA 971.334.9295 https://www.youthera.org/eugene-drop 965 Oak Alley, Eugene, OR 97401. Peer support where youth ages 14-25 can gain leadership skills, meet new people, and achieve their goals.