Main Building – 341 E. 12th
Mail & Food Distribution: Tuesday and Thursday: 1 pm – 4:30 pm
NEST – 323 E. 12th
Phone access, EBT card replacement, direct express cards, ID and birth certificate assistance, rental and security deposit assistance, and navigating housing lists, OHP, and addiction service referrals
Walk-in case management: Monday through Friday, 9:30 a.m. – 12 noon
Walk-up information and referral services: Tuesdays and Thursdays from 1:00 p.m. – 4:30 p.m.
Case management appointments: Monday through Friday 1:00 p.m. – 4:30 p.m.
(Some limited walk-in services may be available during these afternoon hours)
Walk-up mail pick-up services: Tuesdays and Thursdays from 1:00 p.m. – 4:30 p.m.
Front Door Assessments: Monday and Friday 9:30 a.m. – 12:00 p.m. (closed for lunch 12-1 p.m.)
Harm Reduction & Treatment Center — 647 Polk St.
Gear/Supplies Distribution
- Monday: 9 am – 1 pm
- Tuesday: 9 am – 12 pm and 1 pm – 5 pm
- Wednesday: 9 am – 1 pm
- Thursday: 9 am – 12 pm and 1 pm – 5 pm
- Friday: 9 am – 1 pm
Dental Clinic Walk-In – 1415 Pearl Street
- Monday: 7:30 a.m.
- Wednesday: 7:30 a.m.
- Friday: (every other) 7:30 a.m.

