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Special Open Enrollment for Health Insurance

A federal emergency declaration on Sept. 15 gives all Oregon residents the right to sign up for coverage on the insurance marketplace through a special enrollment period. Read more…

Oregon is currently facing far more evacuations and displacements than recorded history has shown. As such, many Oregonians applying for coverage through the Oregon Health Insurance Marketplace and Medicare plans must take note of how to accurately report their address on the application.

It is important for those displaced by wildfires to be aware of how and where they may retrieve their mail. The United States Postal Service (USPS) has issued information about relocated operations due to wildfires.

Housing Help for Fire Victims

An estimated 40,000 Oregonians have been displaced by the fires to date. At the same time, there are more than a million spare bedrooms in Oregon’s owner-occupied homes—enough to house every fire-impacted Oregon family.

Home Share Oregon, a program from the nonprofit organization Oregon Harbor of Hope, is helping to match homeowners who have space to share with renters who need an affordable place to live—including those displaced by the fires.

They use Silvernest, an online homesharing platform, to enable compatibility-based homeowner/renter matching at scale and protect the relationship with a lease, insurance and more. Home Share Oregon is a nonprofit program offering all services free to members who are victims of the Oregon fires. 

Visit https://www.homeshareoregon.org to learn more and register to create a free homesharing profile on Silvernest.

Email Marissa Cade; marissa@homeshareoregon.org for more information.

Home Share Oregon One Pager (PDF)

How Home Sharing Works (PDF)

Crisis Lines for Support

Residents who are affected by the McKenzie/Holiday Farm Fire who have inquiries may call Lane County’s non-emergency call center at 541-682-3977 between the hours of 7:00 a.m. and 10:00 p.m. After-hours calls will be transferred to the Sheriff’s Office non-emergency phone line.

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis

The Oregon Behavioral Health Support Line is a free and confidential resource for all Oregonians who are looking for emotional support. Call 1-800-923-HELP (4357). You do not need to be in mental health crisis to call this line. If you need or want help beyond what the line can provide, you will be connected to those services. This can include community-based services such as housing, food assistance or clinical services. Certified interpreters are also available for those who speak a language other than English. Through this number, you can also connect with Lines for Life (linesforlife.org), a suicide prevention organization with specific resources for youth, military personnel and their families, and those affected by substance abuse problems.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call SAMHSA’s Disaster Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746 to speak to a trained crisis counselor.

15th Night’s Crisis Line at 541-246-4046 assists in locating and leveraging existing community resources in order to help a youth who has run away or is currently experiencing homelessness to meet their needs. https://www.15thnight.org/get-help-now

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/


Alternatives To Calling 911 https://whitebirdclinic.org/resources/emergency-crisis-lines/

Holiday Farm Fire Updates and Resources

Updated 9/29/20 at 1:00pm

For the latest local information updates, please visit the Lane County web site. For statewide news, go to Wildfire.Oregon.gov. ¿Está buscando información de Holiday Farm Fire en español? Visite nuestra página de información en español

The Oregon Department of Forestry (ODF) and the Oregon State Fire Marshal’s Office (OSFM) are the lead fire-fighting agencies currently assigned to the Holiday Farm Fire. Follow ODF on FacebookTwitter and Instagram for additional updates.

Principles for Equitable and Effective Crisis Response : A set of principles that reflect lessons learned to support individuals and organizations that form networks to help a community during and after a disaster — as they find their own course through assessment, training, deliberation, action-planning, partnership development, and evaluation.

Colleges

Lane Community College is currently closed to all except Public Safety, but students and staff displaced by fire with a vehicle can call Public Safety at 541-463-5558 to be provided with a safe place to park and stay in their vehicle, with access to water, wifi, and restrooms. The University of Oregon will provide showers and temporary housing for UO employees and students. If you are a university employee or student in need of such assistance, go to https://around.uoregon.edu/content/president-calls-resilience-face-fires-pandemic to complete a web form.

Counseling

Center for Community Counseling has geared up to provide short term counseling for those impacted by the wildfires. They will waive the fees for these sessions.  People needing support can call them at 541-344-0620 or visit www.ccc.eugene.org

Holiday Farm Fire stress-support resources

  • Emotional Support: 1(800) 923-HELP (4357)
  • Disaster Stress: 1(800) 985-5990 or text TalkWithUs to 66746

In-Person Crisis Support: The Graduate Hotel, 66 E. 6th Ave., Eugene, M-F, 10a-1p & 2p-5p

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for all Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis  541-687-4000 / 1-800-422-7558

SAMHSA Disaster Distress Helpline https://www.samhsa.gov/find-help/disaster-distress-helpline call 1-800-985-5990 or text TalkWithUs to 66746, 24/7

MORE CRISIS SUPPORT LINES…

Donations

  • Bloodworks Northwest is hosting a Pop-Up Blood Drive at the Holiday Inn Express in Springfield (919 Kruse Way). Appointments and masks required. Make an appointment online or call 800-398-7888.
  • United Way’s Wildfire Response Fund: United Way is raising funds for organizations working directly with evacuees, which is one of the simplest ways to support at this time:
    • Give to the Wildfire Response Fund:
      • Webpage: https://egiving.unitedwaylane.org/wildfires
      • Give over the phone by calling Cathi McNutt, CFO, at 541-357-5709
      • Donate by check: make the check payable to United Way of Lane County, indicate in the memo line: Wildfires, and mail to 3171 Gateway Loop, Springfield, OR 97477
  • Causa Oregon Wildfire Response Fund: All funds donated will be used to purchase emergency supplies for immigrant Oregonians who have been evacuated or lost their homes due to the wildfires.
  • Community Wildfire Refuge Support: Support for CORE, Black Thistle Street Aid, Occupy Medical, and Lane County Mutual Aid.
  • Lane COAD: Lane COAD (community organization active in disaster) provides coordination and information triage at https://lane.recovers.org/ and helps manage large donations and volunteer efforts alongside the Lane County EOC, Red Cross, United Way, White Bird, Food for Lane County, Open Eugene, and other anchor organizations.
  • Blue River’s upper McKenzie Fire Chief Rainbow Fundraiser: Chief Christiana Rainbow Plews is the Fire Chief of the Upper McKenzie Rural Fire Protection District near Blue River, Oregon where the Holiday Farm Fire has been rearing its incredible and ugly head this week. Rainbow and half a dozen of her district volunteers, had their own homes burn to the ground while they were out saving lives and mitigating damage from the fire. They lost everything. Rainbow made the call to raise the evacuation level early so that the citizens in her jurisdiction had time to get out safely.
  • Lane County Mutual Aid is holding a Supply Drive (masks, especially N95’s, PPE like gloves, diapers, toothbrushes and toothpaste, sanitizer, menstrual products, and soap. Drop-offs accepted M-F 9am-12pm at the NAACP Office 330 High St. Call or text Lane County Mutual aid 541-690-8107 for after hour drop off coordination.

Evacuation Support

  • The Red Cross is available to offer resources to those who have been impacted by the Holiday Farm Fires. For Red Cross resources, please call 1-888-680-1455 or 1-503-284-1234.
  • Safe and Well check-in: Are you affected by the McKenzie Fire? Consider using the American Red Cross’s Safe and Well website to let family and friends know your status and location: https://safeandwell.communityos.org/cms/index.php

Financial Assistance

  • Individuals

  • Organizations
    • Organizations seeking funds to support their wildfire response efforts in Lane County can apply for a Wildfire Response grant online through United Way.
    • The Ford Family Foundation has already awarded grants totaling about $225,000 right away to emergency response funds.
    • Rather than establishing a separate relief fund, the Oregon Community Foundation is providing information (including links to the various United Ways in impacted communities) on its website about which organizations are supporting wildfire relief efforts to get resources to communities as quickly as possible.
    • MRG Foundation continues funding organizations and efforts that are focused on BIPOC, Immigrant, Tribal communities, and social/racial justice organizations, MRG Foundation is holding wildfire relief funds that focus on equity.

Food

  • Some of Food for Lane County’s operations are experiencing temporary modification. The pantry in McKenzie Bridge and Marcola are both closed. For community members who need pantry services, please review the lists at https://foodforlanecounty.org/find-a-food-pantry and contact the pantry you wish to visit ahead of time to verify service hours.
  • SNAP: If you have lost your food due to the wildfires, you can have up to $200 of your SNAP benefits reloaded onto your card. Folks in this situation should contact the local ODHS office and fill out a short form stating what food they lost and how they were impacted by the fires. You don’t need to go to “your” ODHS office, you can just go to the one closest to you if you have been evacuated. Oregon Department of Human Services local offices are also helping to coordinate basic needs for all evacuees, such as food boxes, whether you receive SNAP benefits or not. https://www.oregon.gov/dhs/Offices/Pages/Self-Sufficiency.aspx

Mail

Medical Needs

  • If you have any trouble replacing things like durable medical equipment, supplies or prescriptions, your coordinated care organization (CCO) can help. Find your CCO contact information here: http://ow.ly/jprH50BoEAi. If you’re an OHP member with an open card, contact Member Services at: 800-273-0557.

Rumors

  • Lane County put out a communication saying “Rumors that Red Cross is running out of sheltering options for Holiday Farm Fire evacuees are not true. Evacuees in need of a place to stay can call 541-214-4999. If you are an evacuee and have other needs beyond sheltering that Red Cross can help with call 1-800-733-2767.”
  • The Weekly put together a fact check page at https://www.eugeneweekly.com/2020/09/10/fire-truth-or-fiction/

Shelter

The Red Cross Churchill shelter has closed. Please call 503-284-1234 if you have been impacted by the Holiday Farm Fires and need hotels or housing support. Contact 1-888-680-1455 for assistance with other issues.

Emergency Shelter Adults Over 18:

  • Dusk to Dawn: Contact the Eugene Service Station at 450 Hwy 99N, Eugene; 541-461-8688 for Dusk to Dawn, overnight shelter in heated, military-style tents and the Overnight Parking Program for individuals living in cars or RV’s.
  • Eugene Mission: Operating at reduced capacity due to social distancing requirements, visit https://www.eugenemission.org/
  • Microshelter Program: Contact Community Supported Shelters for legal, designated places for people who are without a conventional form of housing.

Emergency Shelter Families with Children:

  • First Place Family Center is open under normal operating hours: 8-5PM, 7 days a week with strict social distancing guidelines. Housed families will be able to pick up mail, hygiene products, diapers, and other critical items. Literally homeless families (in shelter, cars, or on streets), are able to use showers, laundry, preschool (starting 6/24, with enrollment restrictions), and meals. Children will need to be present for families to use the center. Only 4-5 families will be allowed a time, depending on the services being used. FPFC Night Shelter program has openings for families needing emergency shelter. To enroll, families must visit FPFC first. For more information, contact (541) 342-7728 or visit https://www.svdp.us/what-we-do/homeless-services/first-place-family-center/

Housing Resources:

RVs Only

  • North West Eugene – Space with Lights, 3 portable restrooms, access to EWEB hose connection. Space for up to 50 RV’s. Call Jordan (541) 321-3654.
  • Veneta – Space with no utilities, must be self-contained. Animals if friendly and controlled (goats and other animals on the site). Call Con at (541) 729-7498. Evacuee’s only.
  • The Cottage Grove Masonic Hall (33322 Row River Road) is also open for those who have been evacuated. They have space for additional recreational vehicles. There are restrooms, showers and a laundry facility. Please call Eston Wicks (541-968-3829) before arriving to confirm space availability.

Supplies/Support for Evacuees

Lane County Government is coordinating a Holiday Farm Fire Donation Supply Site 2699 Roosevelt Blvd, Eugene, OR 97402. Hours 10am-4pm. Walk-in distribution discontinued. Not accepting donations.

A Multi-Agency Resource Center (MARC) will be open for those affected by the Holiday Farm Fire on Friday, September 25, 10 a.m. to 5 p.m. , at the Lane Events Center at 796 W. 13th Ave. in Eugene. The goal is to provide information to keep people safe as they return to their properties and to help them connect with services and agencies they will need.

The Resource Center brings together various agencies to provide information and support. This Friday the MARC includes representatives from Lane Electric, Eugene Water and Electric Board (EWEB), Lane County Elections, insurance companies, housing support agencies, Senior and Disabled Services, Environmental Health, Lane County Assessment and Taxation, waste and debris disposal coordinators, Medicare assistance, permit and land management staff, business assistance, Veteran Services, faith-based services and support, as well as mental health and medical support. Other agencies on hand to provide help are the Federal Emergency Management Agency (FEMA), the Red Cross, the McKenzie Community Development Corporation, McKenzie School District, the Hope Project, Department of Human Services (SNAP), Lane Community College, the Oregon Division of Financial Regulation, the USDA and the Oregon Construction Contractors Board Field Services.

The MARC will also be available to those who have learned the status of their home or residence over the telephone and would like more information about those resources.


Mutual Aid Facebook Groups

If you are unhoused and need supplies, please send a detailed text or call Carry It Forward at 541-844-9311.

Updates and Evacuation Notices

Volunteers

Sign Up for Emergency Notifications

Sign up now to receive emergency notifications via text message, phone call or email.

Lane County is able to send you emergency alerts via text message, email, pager, or voice call (in extreme cases), based on your preferences. It is important that they collect this contact information because many households no longer utilize traditional land-based telephone lines.

This service, powered by AlertSense,  allows fire, police and other emergency response agencies to issue emergency alerts to warn citizens of events such as severe weather, fire, flooding, hazardous materials, need for immediate evacuation, civil danger, local area emergencies, and missing persons.

SIGN UP today and share the types of alerts and notifications that you would like to receive, as well as your contact information and preferences.

Enter your PHYSICAL address and zipcode to receive advanced warning of severe weather or emergencies that directly impact the area in which you live or work.  In the event of a life-threatening emergency, alerts will be delivered to you through priority channels including phone calls and/or priority text messages.  Non-emergency notifications are received through text and email.

Emergency voice alerts sent from the County will come through with the following CallerID displayed: (541) 972-3177.  If you would like to hear the last message repeated, simply dial the CallerID number.

These alerts are provided free of charge, however standard text messaging rates and other charges may apply.

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Health Alert: COVID-19 (Coronavirus)

The interim guidance we’re providing is based on what is currently known about COVID-19. We will update this interim guidance as additional information becomes available. Call the Lane County Help Line at 541-682-1380 between ​​​​​​​9am-4pm, M-F or visit www.lanecountyor.gov/coronavirus for the latest information.

White Bird Clinic is actively monitoring and preparing for the potential spread of novel coronavirus (COVID-19) in our communities. The safety and health of our clients, volunteers and staff is our priority.

In times of crisis, White Bird is a key agency in the continuum of care for our community. We are Lane County’s Crisis Intervention Service. We are the Mobile Crisis and Medic response team for Eugene-Springfield’s Public Safety System. We are a member of Lane County Community Organizations Active in Disaster (COAD).

Our emergency services are crucial, and we will continue to provide compassionate humanistic healthcare and supportive services to individuals in our community to the best of our ability, so everyone receives the care they need. Operational changes and closures will be posted to our web site.

Misinformation is spreading quickly, so be certain to rely on the resources provided here or from the Center for Disease Control and PreventionOregon Health Authority and Lane County Public Health.

Coronavirus Symptoms are similar to the flu: coughing, fevers, and shortness of breath. The virus spreads in two main ways:

  • A sick person coughs or sneezes very tiny droplets full of the virus. A well person close by (within 6 feet) gets those droplets in their nose or mouth, or into their lungs.
  • The droplets land on a surface or objects, or from the sick person’s hand after covering a cough. A well person touches something with the virus on it, then touches their own nose or mouth or face.

Be aware of your most vulnerable neighbors

Anyone can get infected. Most people have mild symptoms and get better on their own. Some people get very sick, especially those who are older or have other serious health conditions (heart or lung diseases or weak immune system).

Help limit the spread of infections

  • Wash your hands when you can, especially with soap and warm water. Or use sanitizer. Both can help.
  • Avoid touching your nose, eyes and mouth.
  • Avoid sharing personal items — cigarettes, food, utensils etc. — as much as possible.
  • If you have a new cough and might be sick, cover your nose and mouth with a mask or bandana, or stay 6 feet away from others as much as possible. Try to spread out your camp. If possible, sick people should sleep separately from well people.

Taking care of a sick person

There is no specific medicine for COVID-19. Mildly sick may look like: cough, sneezing, sore throat, fever and aches. Try: sleep, rest, Tylenol for fever (no aspirin or nsaids), and drink fluids

If someone gets very sick, get medical help right away.

That looks like difficulty breathing, pain or pressure in the chest or abdomen, or they’re unable to drink or keep liquids down. An ambulance will come like usual if you call 911. The paramedics will be wearing extra masks and coverings to keep themselves healthy so they can keep working.

Also See:

snowstorm

❄️ Ice/Snow Emergency Update

A brief situation report on the Ice/Snow Emergency as of March 1, 2019 at 7:00am.

INFORMATION

Lane County has opened a Non-Emergency Call Center for inquiries related to winter weather at 541-682-3977. The call center will run from 8:00 a.m. to 4:00 p.m.

If you know of a vulnerable individual, who is in need of assistance (homebound, medically fragile) you can contact the Lane County Public Inquiry Center at 541-682-3799 to let them know. Any emergency or threat to life should go directly to 911.

DAY ACCESS

White Bird Clinic’s Front Rooms day access program (341 E 12th Ave) is open until 10pm tonight and St. Vincent DePaul’s Lindholm Center (456 Highway 99) is open today until 5pm. The following community centers are open from 9am to 5pm.

  • Amazon Center 2700 Hilyard St. Eugene, OR 97405
  • Campbell Community Center, 155 High St. Eugene, OR 97401
  • Echo Hollow Pool, 1655 Echo Hollow Rd. **free showers
  • Hilyard Community Center, 2580 Hilyard Street
  • Petersen Barn, 870 Bertzen Rd. Eugene, OR 97401
  • Sheldon Community Center, 2445 Willakenzie Rd.
  • Sheldon Pool, 2443 Willakenzie Rd. **free showers
  • Downtown Eugene Public Library, 100 W. 10th Ave

CRISIS SERVICES

CAHOOTS mobile crisis is available in Eugene through the police-fire-ambulance communications center, 541-682-5111 and within the Springfield urban growth boundary through the non-emergency number, 541-726-3714. Crisis walk-in and phone support is available at 341 E 12th Ave.

PROGRAMS

DentalMedical, Homeless, and SHOP programs are open. Dental is holding an Urgent Care Clinic at 8:00AM. Chrysalis is open by appointment and for groups as scheduled. Call 541-342-8255 to confirm Mental Health Counseling appointments in advance.

HAZARDS

Public Works crews continue to clear roads and downed trees. Read about response efforts…

SHELTER

The Eugene Mission will be open tonight. The Egan Warming Centers will ACTIVATE today, Friday (03/01). They are on STANDBY for Saturday (03/02) and Sunday (03/03)!

FOOD

Meals on Wheels in Eugene will be delivering frozen meals today. Routes will be modified to prioritize delivery to the most vulnerable recipients. FFLC will be open but the Dining Room will be closed and will hopefully re-open on Monday.

TRANSPORTATION

LTD has returned all routes to regular weekday schedule. Most routes are no longer on snow detour. EmX buses are still dealing with some inaccessible platforms. Check with the EmX service alert for the current status of which EmX stations are being served. Before leaving in the home or work, visit LTD.org/service-alerts to see if your route is operating or on detour. For snow and ice route maps visit LTD.org/snow.

BASIC NEEDS

White Bird Clinic has identified a critical need for adult sized BOOTS in light of the inclement weather conditions that are likely to continue over the next week. If you are able, please take your donations of adult boots (used or new) to White Bird Clinic at 341 E 12th Avenue between 8am and 10pm. We will get them to people with the greatest needs.

Opiate Overdose Response

This past weekend represented an unusually high number of heroin and other opiate overdoses in the Eugene/Springfield area, but these overdoses have been in keeping with recently observed trends. There have been two distinct patterns of heroin and other opiate related overdoses occurring with increased frequency: poly-substance OD’s and fentanyl contaminated OD’s:

  • Poly-substance overdoses present a unique frustration to first-responders because they generally combine opiates, alcohol, and other substances often including benzodiazopenes or other prescription pharmaceuticals, which requires field stabilization and hospital treatment.
  • Fentanyl contamination has been detected in various street drugs and counterfeit prescription medications in the Pacific Northwest, and has been particularly common locally in a strain of heroin that has been encountered by users and first responders in recent weeks.

Lane Co. EMS, EPD, SPD, and CAHOOTS all carry the opiate overdose reversing medication Naloxone, commonly referred to by its trade name, Narcan. Naloxone is administered to treat overdose patients presenting with respiratory distress caused by the overdose, the medication enters the respiratory center of the brain stem and flushes neural synapses by out-competing the opiates present in the blood stream to to temporarily reverse respiratory inhibition; for patients whose breathing has ceased Naloxone is frequently administered along with CPR.

CAHOOTS, specifically, has not experienced a significant increase in overdose responses, largely because the increased public awareness of the opiate crisis has increased the aggressiveness of EMS and law enforcement responses to these emergencies. White Bird’s main clinic staff including the Crisis Team and Front Rooms/Reception staff have, on the other hand, reported a significant increase in interventions this year, with three incidents of Naloxone and CPR administration in the past 2 months. White Bird has begun the process of standardizing Naloxone training for all staff in addition to First Aid and CPR requirements.

Locally, the increased frequency of opiate overdoses has not been accompanied by a proportionate increase in overdose deaths. Increased public awareness has led to increased public involvement, with bystander-administered Naloxone and CPR saving brain tissue and lives prior to professional responders arriving on scene, and with increased awareness of Oregon’s Good Samaritan Law amongst drug users reducing the fear and stigma associated with calling 911 to seek assistance in an emergency.

The lives saved have demonstrated the benefits of harm reduction policies:

  • Public health education and outreach efforts increase awareness of the situation, increasing the likelihood of an overdose being recognized and treated.
  • Good Samaritan Laws provide bystanders who interact with law enforcement temporary respite from prosecution, decreasing the likelihood of an overdose patient being abandoned.
  • Broad availability of Naloxone—it is available over-the-counter at most pharmacies free of charge for individuals covered by private insurance or OHP and is also available free of charge along with training through HIV Alliance—increases the likelihood of the medication being available in the event of an emergency.
  • Bystander education including CPR training for community groups and Naloxone administration training for users, their peers, families, and those who work with them facilitates rapid overdose intervention.
  • Aggressive EMS and police responses to overdoses due to their increased public profile decreases the likelihood of overdose patients fleeing the scene of their resuscitation, only to cease breathing again due to lack of follow-up care.

The Eugene HIV Alliance, through their syringe exchange program, has made the injectable form of Narcan available. It also provides training to individuals and groups on how to administer it.

The syringe exchange is held five days a week at different locations, and the service is free.

White Bird Crisis Response at Academy of Arts and Academics in Springfield

Following recent events at the Academy of Arts and Academics in Springfield, counselors from CAHOOTS and White Bird Clinic’s Crisis office responded to the school to provide grief and loss counseling to students, staff, and their families. An extension of the weekly Mobile Mental Health Resource Clinic already staffed by members of the CAHOOTS team, these counselors facilitated both individual and group counseling and will continue to work with A3 and the Springfield School District to support everyone affected by this tragedy.

CAHOOTS mobile crisis counseling services are available in Springfield 24 hours a day, 7 days a week, and can be requested via Springfield Police non-emergency dispatch at (541)726-3714.

Additional crisis support is also available 24/7 by phone at (541)687-4000, or walk-in at White Bird’s Crisis clinic, 341 E. 12th Ave in Eugene.