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Crisis Lines for Support

Residents who are affected by the McKenzie/Holiday Farm Fire who have inquiries may call Lane County’s non-emergency call center at 541-682-3977 between the hours of 7:00 a.m. and 10:00 p.m. After-hours calls will be transferred to the Sheriff’s Office non-emergency phone line.

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis

The Oregon Behavioral Health Support Line is a free and confidential resource for all Oregonians who are looking for emotional support. Call 1-800-923-HELP (4357). You do not need to be in mental health crisis to call this line. If you need or want help beyond what the line can provide, you will be connected to those services. This can include community-based services such as housing, food assistance or clinical services. Certified interpreters are also available for those who speak a language other than English. Through this number, you can also connect with Lines for Life (linesforlife.org), a suicide prevention organization with specific resources for youth, military personnel and their families, and those affected by substance abuse problems.

SAMHSA’s Disaster Distress Helpline provides 24/7, 365-day-a-year crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters. Call SAMHSA’s Disaster Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746 to speak to a trained crisis counselor.

15th Night’s Crisis Line at 541-246-4046 assists in locating and leveraging existing community resources in order to help a youth who has run away or is currently experiencing homelessness to meet their needs. https://www.15thnight.org/get-help-now

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/


Alternatives To Calling 911 https://whitebirdclinic.org/resources/emergency-crisis-lines/

Holiday Farm Fire Updates and Resources

Updated 9/29/20 at 1:00pm

For the latest local information updates, please visit the Lane County web site. For statewide news, go to Wildfire.Oregon.gov. ¿Está buscando información de Holiday Farm Fire en español? Visite nuestra página de información en español

The Oregon Department of Forestry (ODF) and the Oregon State Fire Marshal’s Office (OSFM) are the lead fire-fighting agencies currently assigned to the Holiday Farm Fire. Follow ODF on FacebookTwitter and Instagram for additional updates.

Principles for Equitable and Effective Crisis Response : A set of principles that reflect lessons learned to support individuals and organizations that form networks to help a community during and after a disaster — as they find their own course through assessment, training, deliberation, action-planning, partnership development, and evaluation.

Colleges

Lane Community College is currently closed to all except Public Safety, but students and staff displaced by fire with a vehicle can call Public Safety at 541-463-5558 to be provided with a safe place to park and stay in their vehicle, with access to water, wifi, and restrooms. The University of Oregon will provide showers and temporary housing for UO employees and students. If you are a university employee or student in need of such assistance, go to https://around.uoregon.edu/content/president-calls-resilience-face-fires-pandemic to complete a web form.

Counseling

Center for Community Counseling has geared up to provide short term counseling for those impacted by the wildfires. They will waive the fees for these sessions.  People needing support can call them at 541-344-0620 or visit www.ccc.eugene.org

Holiday Farm Fire stress-support resources

  • Emotional Support: 1(800) 923-HELP (4357)
  • Disaster Stress: 1(800) 985-5990 or text TalkWithUs to 66746

In-Person Crisis Support: The Graduate Hotel, 66 E. 6th Ave., Eugene, M-F, 10a-1p & 2p-5p

The Child Center’s Crisis Response Program is available 24/7 at 1-888-989-9990 for families with children & youth experiencing mental or behavioral health crises in Lane Cty. https://www.thechildcenter.org/press-releases/

White Bird Clinic’s 24/7 Crisis Services program is available 24/7 for all Lane County residents. Trained counselors have a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care. https://whitebirdclinic.org/crisis  541-687-4000 / 1-800-422-7558

SAMHSA Disaster Distress Helpline https://www.samhsa.gov/find-help/disaster-distress-helpline call 1-800-985-5990 or text TalkWithUs to 66746, 24/7

MORE CRISIS SUPPORT LINES…

Donations

  • Bloodworks Northwest is hosting a Pop-Up Blood Drive at the Holiday Inn Express in Springfield (919 Kruse Way). Appointments and masks required. Make an appointment online or call 800-398-7888.
  • United Way’s Wildfire Response Fund: United Way is raising funds for organizations working directly with evacuees, which is one of the simplest ways to support at this time:
    • Give to the Wildfire Response Fund:
      • Webpage: https://egiving.unitedwaylane.org/wildfires
      • Give over the phone by calling Cathi McNutt, CFO, at 541-357-5709
      • Donate by check: make the check payable to United Way of Lane County, indicate in the memo line: Wildfires, and mail to 3171 Gateway Loop, Springfield, OR 97477
  • Causa Oregon Wildfire Response Fund: All funds donated will be used to purchase emergency supplies for immigrant Oregonians who have been evacuated or lost their homes due to the wildfires.
  • Community Wildfire Refuge Support: Support for CORE, Black Thistle Street Aid, Occupy Medical, and Lane County Mutual Aid.
  • Lane COAD: Lane COAD (community organization active in disaster) provides coordination and information triage at https://lane.recovers.org/ and helps manage large donations and volunteer efforts alongside the Lane County EOC, Red Cross, United Way, White Bird, Food for Lane County, Open Eugene, and other anchor organizations.
  • Blue River’s upper McKenzie Fire Chief Rainbow Fundraiser: Chief Christiana Rainbow Plews is the Fire Chief of the Upper McKenzie Rural Fire Protection District near Blue River, Oregon where the Holiday Farm Fire has been rearing its incredible and ugly head this week. Rainbow and half a dozen of her district volunteers, had their own homes burn to the ground while they were out saving lives and mitigating damage from the fire. They lost everything. Rainbow made the call to raise the evacuation level early so that the citizens in her jurisdiction had time to get out safely.
  • Lane County Mutual Aid is holding a Supply Drive (masks, especially N95’s, PPE like gloves, diapers, toothbrushes and toothpaste, sanitizer, menstrual products, and soap. Drop-offs accepted M-F 9am-12pm at the NAACP Office 330 High St. Call or text Lane County Mutual aid 541-690-8107 for after hour drop off coordination.

Evacuation Support

  • The Red Cross is available to offer resources to those who have been impacted by the Holiday Farm Fires. For Red Cross resources, please call 1-888-680-1455 or 1-503-284-1234.
  • Safe and Well check-in: Are you affected by the McKenzie Fire? Consider using the American Red Cross’s Safe and Well website to let family and friends know your status and location: https://safeandwell.communityos.org/cms/index.php

Financial Assistance

  • Individuals

  • Organizations
    • Organizations seeking funds to support their wildfire response efforts in Lane County can apply for a Wildfire Response grant online through United Way.
    • The Ford Family Foundation has already awarded grants totaling about $225,000 right away to emergency response funds.
    • Rather than establishing a separate relief fund, the Oregon Community Foundation is providing information (including links to the various United Ways in impacted communities) on its website about which organizations are supporting wildfire relief efforts to get resources to communities as quickly as possible.
    • MRG Foundation continues funding organizations and efforts that are focused on BIPOC, Immigrant, Tribal communities, and social/racial justice organizations, MRG Foundation is holding wildfire relief funds that focus on equity.

Food

  • Some of Food for Lane County’s operations are experiencing temporary modification. The pantry in McKenzie Bridge and Marcola are both closed. For community members who need pantry services, please review the lists at https://foodforlanecounty.org/find-a-food-pantry and contact the pantry you wish to visit ahead of time to verify service hours.
  • SNAP: If you have lost your food due to the wildfires, you can have up to $200 of your SNAP benefits reloaded onto your card. Folks in this situation should contact the local ODHS office and fill out a short form stating what food they lost and how they were impacted by the fires. You don’t need to go to “your” ODHS office, you can just go to the one closest to you if you have been evacuated. Oregon Department of Human Services local offices are also helping to coordinate basic needs for all evacuees, such as food boxes, whether you receive SNAP benefits or not. https://www.oregon.gov/dhs/Offices/Pages/Self-Sufficiency.aspx

Mail

Medical Needs

  • If you have any trouble replacing things like durable medical equipment, supplies or prescriptions, your coordinated care organization (CCO) can help. Find your CCO contact information here: http://ow.ly/jprH50BoEAi. If you’re an OHP member with an open card, contact Member Services at: 800-273-0557.

Rumors

  • Lane County put out a communication saying “Rumors that Red Cross is running out of sheltering options for Holiday Farm Fire evacuees are not true. Evacuees in need of a place to stay can call 541-214-4999. If you are an evacuee and have other needs beyond sheltering that Red Cross can help with call 1-800-733-2767.”
  • The Weekly put together a fact check page at https://www.eugeneweekly.com/2020/09/10/fire-truth-or-fiction/

Shelter

The Red Cross Churchill shelter has closed. Please call 503-284-1234 if you have been impacted by the Holiday Farm Fires and need hotels or housing support. Contact 1-888-680-1455 for assistance with other issues.

Emergency Shelter Adults Over 18:

  • Dusk to Dawn: Contact the Eugene Service Station at 450 Hwy 99N, Eugene; 541-461-8688 for Dusk to Dawn, overnight shelter in heated, military-style tents and the Overnight Parking Program for individuals living in cars or RV’s.
  • Eugene Mission: Operating at reduced capacity due to social distancing requirements, visit https://www.eugenemission.org/
  • Microshelter Program: Contact Community Supported Shelters for legal, designated places for people who are without a conventional form of housing.

Emergency Shelter Families with Children:

  • First Place Family Center is open under normal operating hours: 8-5PM, 7 days a week with strict social distancing guidelines. Housed families will be able to pick up mail, hygiene products, diapers, and other critical items. Literally homeless families (in shelter, cars, or on streets), are able to use showers, laundry, preschool (starting 6/24, with enrollment restrictions), and meals. Children will need to be present for families to use the center. Only 4-5 families will be allowed a time, depending on the services being used. FPFC Night Shelter program has openings for families needing emergency shelter. To enroll, families must visit FPFC first. For more information, contact (541) 342-7728 or visit https://www.svdp.us/what-we-do/homeless-services/first-place-family-center/

Housing Resources:

RVs Only

  • North West Eugene – Space with Lights, 3 portable restrooms, access to EWEB hose connection. Space for up to 50 RV’s. Call Jordan (541) 321-3654.
  • Veneta – Space with no utilities, must be self-contained. Animals if friendly and controlled (goats and other animals on the site). Call Con at (541) 729-7498. Evacuee’s only.
  • The Cottage Grove Masonic Hall (33322 Row River Road) is also open for those who have been evacuated. They have space for additional recreational vehicles. There are restrooms, showers and a laundry facility. Please call Eston Wicks (541-968-3829) before arriving to confirm space availability.

Supplies/Support for Evacuees

Lane County Government is coordinating a Holiday Farm Fire Donation Supply Site 2699 Roosevelt Blvd, Eugene, OR 97402. Hours 10am-4pm. Walk-in distribution discontinued. Not accepting donations.

A Multi-Agency Resource Center (MARC) will be open for those affected by the Holiday Farm Fire on Friday, September 25, 10 a.m. to 5 p.m. , at the Lane Events Center at 796 W. 13th Ave. in Eugene. The goal is to provide information to keep people safe as they return to their properties and to help them connect with services and agencies they will need.

The Resource Center brings together various agencies to provide information and support. This Friday the MARC includes representatives from Lane Electric, Eugene Water and Electric Board (EWEB), Lane County Elections, insurance companies, housing support agencies, Senior and Disabled Services, Environmental Health, Lane County Assessment and Taxation, waste and debris disposal coordinators, Medicare assistance, permit and land management staff, business assistance, Veteran Services, faith-based services and support, as well as mental health and medical support. Other agencies on hand to provide help are the Federal Emergency Management Agency (FEMA), the Red Cross, the McKenzie Community Development Corporation, McKenzie School District, the Hope Project, Department of Human Services (SNAP), Lane Community College, the Oregon Division of Financial Regulation, the USDA and the Oregon Construction Contractors Board Field Services.

The MARC will also be available to those who have learned the status of their home or residence over the telephone and would like more information about those resources.


Mutual Aid Facebook Groups

If you are unhoused and need supplies, please send a detailed text or call Carry It Forward at 541-844-9311.

Updates and Evacuation Notices

Volunteers

Non-profit Rate Now Available for 2018 Help Book

White Bird Clinic’s 2018 Help Book is a vital reference book for anyone who works with people with limited resources or special needs. The newest edition is an indispensable tool to provide current and appropriate referrals with over 700 human service resources. The Help Book covers Lane County, including Eugene, Springfield, Florence, Cottage Grove and other outlying areas.

To make the book more accessible to the community, we are offering a non-profit rate of $20 for non-profit organizations with 20 or fewer employees. Contact us at helpbook@whitebirdclinic.org to request this special rate.

Topics include: Emergency Services, Government Assistance, Support Groups, Child/Youth Services, Alcohol and Drug Referrals, Women’s Services, Mental Health Services, Disabled Services, Minority Services, Services in Outlying Areas, Utility Assistance, Food, Clothing, Shelter, Health Care, Education, Parenting, and Recreation.

  • ALPHABETICAL INDEX provides addresses and phone numbers for simple referral.
  • SUBJECT INDEX allows you to locate a resource by problem, type of service or special population.

Information includes detailed program descriptions, hours of operation, eligibility requirements, fees, wheelchair accessibility, email addresses, web sites, phone numbers and addresses.

Larger organizations and for-profit entities can continue to order the book at the standard rate. Click here to access the standard order form. For the non-profit rate of $20 for non-profit organizations with 20 or fewer employees, please contact us at helpbook@whitebirdclinic.org to request this special rate. Thank you!