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Job Posting

Bird Shot Site Anchor

This position has responsibility for the day-to-day operation of the White Bird Medical Clinic’s Vaccine Program (Bird Shot), with a specific focus on the Reception/Intake Process: assuring appropriate recording of patient information into electronic record, facilitating patient intake paperwork completion, moving patients through the vaccination process, and supporting other Clinic volunteers.

Pay and Benefits:

This position is being hired for $18 hours per week. Additional hours may become available as the program grows.

Responsibilities:

  1. Available to open / close the Vaccine Clinic and assist with set-up and take down Mondays, Wednesdays & Fridays.
  2. Basic computer and Internet use, confirming appointments, checking patients in and out, and other general reception duties as needed.
  3. Maintain proper documentation of provided vaccination services.
  4. Correct scheduling errors and participate in Trouble-Shooting efforts as needed.
  5. Oversee Vaccine Reception administrative tasks.

Requirements:

  1. Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
  2. Basic Computer Skills: Word / Excel / Internet (Firefox)
  3. Basic Math and English
  4. Detail oriented
  5. Ability to work independently and to a deadline
  6. Willing to go the extra mile (or longer)
  7. Strong Communication Skills
  8. Complete confidentially agreement
  9. Complete new employee orientation
  10. Patience and a Sense of Humor.

Preferred:

  1. Bilingual in English and Spanish
  2. Experience in working in a consensus environment
  3. Experience with sign up systems currently in use

Accountability: This position reports to the Medical Director and Vaccination “Bird Shot” Coordination Team.

NOTE: All positions at White Bird Clinic have a minimum 3-month probationary period.

Apply Now

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Now Hiring: Human Resources Coordinator

Job Description

In coordination with the Quality Management Team and Administration Team, this position will oversee the maintenance of accurate personnel records, assist with agency hiring, and keep agency staff aware of changing compliance issues in areas related to Human Resources law and practices, recruiting, and hiring of agency staff. Position reports to the Core Administrative Team, working with a team of 1-3 other HR support assistants.

  • Hourly employee; wage will be commensurate with experience $21-27/hour as a member of the CORE Team
  • FTE (40 hours per week)
  • Probation will be 6 months as reviewed by hiring committee

Job Summary:

The Human Resource Coordinator aids and facilitates the human resource processes at all business locations. This role administers employee health and welfare plans and acts as liaison between employees and insurance providers. This position resolves benefits-related problems and ensures effective use of plans and positive employee relations. The Human Resource Coordinator makes certain that plans are administered in accordance with federal and state regulations, and that plan provisions are followed. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry. Respect for and awareness of White Bird culture and community processes within legal boundaries is key.

Requirements

  • Ability to establish and maintain systems for accurate records and reporting
  • Knowledge and experience in Human Resource law and personnel management
  • Knowledge of OSHA, BOLI regulation and labor laws
  • Preferred SHRM certified before hire, required SHRM certified within 6 months of hire
  • Training in HR and HIPAA compliance
  • Five years in HR experience including two years in HR management
  • Electronic recordkeeping
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Working understanding of human resource principles, practices and procedures.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Ability to function well in a high-paced and at times stressful environment.
  • Proficient with Microsoft Office Suite or related software.

Responsibilities

  • Establish and maintain systems for accurate and secure personnel files for all agency staff and contractors
  • Ensure training and team development for the members of Human Resources
  • Help staff understand and utilize agency benefits
  • Assist departments in the recruiting, screening, hiring, orientation and training of agency staff
  • Ensure programs and staff are aware of and follow agency policies and state and federal regulations governing recruiting, screening, hiring, probation, orientation, training, and termination of staff
  • Assist HIPAA Compliance Officers in creating, maintaining and following HIPAA guidelines and documentation
  • Provide additional Administrative operational support as needed
  • As a member of the Admin team, attend internal meetings, program hiring, AdCo, and Community meetings as needed; monitor and help keep agency vibes clean, support the work of the other Administrative positions
  • In accordance with policy and procedure, the HR Coordinator will assist with all personnel committees, tracking correspondence, outcomes, reconciling with employees’ files and coordinating with legal counsel
  • Attend employee new hire orientation
  • Ensure administration of health and welfare plans, including enrollments, changes and terminations.
  • Process required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions
  • Ensure customer service functions by answering employee requests and questions
  • Ensure that Forms I-9 are completed and that I-9 documentation are verified and maintained
  • Ensure that online investigation requests have been performed, and assist with new-employee background checks
  • Ensure that benefits statements are reconciled monthly
  • Assist Fiscal with the annual SAIF audit
  • Ensure that HR is involved with all aspects of the termination process
  • Ensure that HR is involved with the performance review process
  • Perform tasks related to photocopies, mail, scans, emails and documents; and performs other clerical functions related to HR.
  • Ensure that all documents are filed in employee files, including all complaints, all licenses, resumes, applications, etc.
  • Ensure appropriate communication to department on status of required HR documents, including licenses, certifications, CEU credit and resumes
  • Ensure preparation of new-employee files in a timely manner
  • Ensure timely credentialing for all providers
  • Perform other related duties as assigned

Additional Responsibilities

Each member of the collective holds a unique set of additional responsibilities to his/her/their direct work duties. Partnerships of individual professionals rely heavily on maintaining healthy relationships within the organization. A large part of achieving success within these relationships is open communication by all parties.

  • As a valued member of the collective your participation on the equity committee is envisioned to get your experience and expertise in matters of equity for the organization.
  • The Administration meeting is a weekly required meeting for all members of Admin. If you need to miss the meeting, you should find a representative to attend in your place or notify the group that you are unable to attend that week.
  • We have a team focused environment; participating as a supportive team member is part of our culture. This could involve participating in tasks that would not normally fall into your traditional role outside of the organization. Each member tries to be as open and helpful to one another to support the team’s success.
  • White Bird is a fast-paced environment, and because each member carries so many tasks and duties, it is essential that we respond to one another with timely responses both to emails and meeting requests.
  • The duties that each member of the collective is responsible for usually go far beyond what the member’s job description.. The White Bird culture supports the practice that everyone pitches in where a need is identified.

Job Type: Full-time

Pay: From $21.00 per hour

Apply Here

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CAHOOTS Communications Specialist 

Qualifications: 

  • 1-2 years experience in a communications, outreach, or advocacy position
  • Strong written and verbal communication skills
  • Highly organized, able to coordinate multiple projects on tight deadlines.
  • Ability to maintain relationships and work within a consensus-based organization.
  • Able to write and edit materials quickly, concisely, and persuasively.
  • Grounded in the intersections between anti-racism, housing, mental health, and public safety.
  • Excited to create narrative strategy with consistent input and feedback from CAHOOTS team.
  • Experience running social media campaigns  

 Also Desired:  

  • Bilingual, ability to create written and verbal communication material in English and Spanish
  • Experience with field-based social services.
  • Experience with social justice organizing or policy work particularly around housing justice, mental health, harm reduction, and public safety.
  • Knowledgeable of local service providers and public safety and communications agencies.
  • Willingness to ride on CAHOOTS van (12hr/month) to gain understanding of operations 

Responsibilities: 

  1. Coordinate with the CAHOOTS team and get input from CAHOOTS team members to create messaging for the public. Design narrative strategy to support the CAHOOTS’ model being adopted in other cities and to achieve better services for our clients locally.
  2.  Represent CAHOOTS and facilitate media requests or delegate to appropriate team members.
  3.  Coordinate with White Bird Communications Team and Consulting Department regarding external communication and public representation. 
  4. Update CAHOOTS content on the website, 211 resources, and any other directories where such information needs to be kept.
  5. Provide some presentations on the CAHOOTS program to outside agencies.
  6. Run CAHOOTS social media platforms including messaging and graphics.
  7. Participation in program and clinic responsibilities including CAHOOTS program meeting and White Bird Community Meeting 
  8. Management of other routine business.
  9. Other tasks as assigned.
  10. Reports to CAHOOTS coordinators and CAHOOTS team.
  11. Complete New Staff Orientation/New Volunteer Training and 6-month probation.

Hours: 24-32/wk, medical and dental benefits at 30 hours a week. 

Term Duration: position is for one year. 

Wage: $18/hr 

Apply Now

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Interim Medical Program Coordinator

JOB DESCRIPTION:

The aim of this position is to provide leadership and direction to improve existing systems and resources at the medical clinic; to represent the Medical Program in the local professional and planning communities; to develop closer coordination between the Medical and other White Bird programs; and to seek additional backing in order to sustain and expand White Bird’s capacity to deliver medical services to underserved populations in our community.

Responsibilities:

  • Program Buck stopper- Coordinate ongoing functions required for White Bird Clinic to maintain an allopathic medical clinic in compliance with our grants and accepted medical clinic practices.
  • Strategic Planning – Oversee Medical Program development and future planning.
  • Project Compliance and Reporting Management – Project Management (PM) and train others in PM skills for complex projects at Medical (i.e.: PCPCH Recognition, Meaningful Use Certification, etc.)
  • Finance – Track and predict Program financial status, including P&L and balance sheet.
    Work with program staff and Clinic/Community to maximize efficiency of program resources.
  • Grant Applications – Grants: Research opportunities, write proposals, review Admin drafts, and make sure Program is in compliance with requirements.
  • Revenue Generation – Provide oversight and direction of revenue streams, insurance billing, and maintenance of EPM patient records.
  • QI Oversight – Program’s Quality Assurance Officer (PCPCH). Working with the Program’s Clinical Quality Advocate [new job responsibility for Medical Director] will develop and prioritize quality initiatives for the Program.
  • FQHC: Keep up to date on requirements for maintaining White Bird Medical Clinic’s FQHC status.
  • White Bird Collective – Liaison with other White Bird Programs.
  • Local Politics – Represent the Program and the Clinic in CCO/Coordinated Care Meetings both in the Clinic and in the Community.
  • HIPAA – Medical Program HIPAA Security Officer (MU)
  • Program Management – Coordinate the Medical Administrative meeting to steer program development and population-based healthcare management (PCPCH)
  • Transition management and Stability – Once hired, train the new Medical Program Coordinator and Medical Operations Coordinator in effectively managing a program at White Bird and in the details of the White Bird Medical Clinic.

Requirements:

  1. Five (5) years of experience in progressively more responsible human service or medical administrative positions.
  2. Three (3) years of experience in a primary care medical care clinic.
  3. Extensive knowledge of Federally Qualified Health Center management
  4. Working knowledge of PCPCH, Meaningful Use, Population Based Healthcare, PDSA Quality Assurance Framework, and Metrics based management techniques.
  5. Extensive knowledge of NextGen EHR/EPM
  6. Strong project management, attention to detail, written and oral communication skills
  7. Proven leadership and relationship management skills
  8. Ability to work independently and to a deadline
  9. Patience, intelligence, communication skills and a sense of humor
  10. Complete new employee orientation –employee must complete NVT and become “Desk Trained” at the 341 E. 12th Avenue, Eugene location and will be responsible for desk shift coverage.

Preferred:

  1. Experience in working in a consensus environment
  2. Bi-lingual English and Spanish
  3. Knowledge of White Bird History

This position is being hired for 30 hours a week at program coordinator pay and will report to the Medical Director and Clinic Coordinators. Six-month probation period.

Apply Now

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IT Systems Administrator

As part of the White Bird IT Team, this position is responsible for the planning, maintenance, and support of the technology which supports White Bird’s programs and services.

Responsibilities

Technical Responsibilities:

  1. Build/maintain Windows computers and servers in a medium size network.
  2. Install/maintain networking hardware.
  3. Maintain NEC and XS Media phone system and provide end user support.
  4. Support desktop users with technical assistance and/or documentation.
  5. Communicate project status and results to all involved parties for all support requests.
  6. Be available by cell phone and/or email to address emergencies.
  7. Implement/maintain network and data security in a HIPAA environment.
  8. Manage/maintain backups.
  9. Manage/maintain Office 365 environment.
  10. Recommend new technology solutions to help meet agency goals.

Administrative Responsibilities:

  1. Take a leadership role in assisting the White Bird Administrative Team with strategic planning and support achievement of agency IT goals.
  2. Manage IT related projects and represent the Clinic in projects requiring interfacing with outside IT professionals.
  3. Communicate clearly and regularly with all IT project stakeholders.
  4. As a member of the Admin Team, hold the White Bird perspective by monitoring and keeping agency vibes clean and assist the Community Collective in its response.
  5. Attend IT and clinic meetings (Admin, hiring, AdCo and Community) as determined by IT staff rotation.
  6. Share in other duties as needed to support the agency.

Requirements:

  1. Two years of experience in a Windows environment including both desktop and server operating systems.
  2. Two years of experience in end user support.
  3. Ability to build/maintain a TCP/IP network and Active Directory.
  4. Good writing skills and ability to document procedure/work flow.
  5. Complete New Employee Orientation (NVT).
  6. Must be able to pass federally required background check.
  7. Ability to communicate effectively with a wide variety of people with differing levels of technological knowledge (translate High Geek into English).
  8. A SENSE OF HUMOR & INFINITE PATIENCE!!!

Preferred:

  1. BS in Computer Science or equivalent degree/certification/experience.
  2. Time management and prioritization skills
  3. Experience with hardware purchasing and vendor management.
  4. Experience with Unifi networking hardware.
  5. Experience with Fortinet Fortigate firewall appliances.
  6. Experience managing department or project budgets.
  7. Experience with VMWare.
  8. Experience with NextGen EHR, Daisy, TigerView, AccPac, FileMaker, or other production database applications.
  9. Knowledge of Microsoft SQL Server.
  10. Familiarity with firewall technologies.
  11. Familiarity with web design.
  12. Ability to work effectively with minimal supervision.
  13. Experience working in a consensus environment.

Note: This position has a 6-month probationary period and reports to the Admin Team.

Apply Now

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Now Hiring: Medical Assistant

This position is responsible for assisting our providers in effectively providing excellent patient care.

Pay and Benefits:

This position is being hired for up to 40 hours a week and the salary is equivalent to $21/hr. Benefits include medical, dental, vision insurance and standard sick/vacation pay.

Responsibilities:

  1. Perform routine assisting duties for the Medical Director, physicians and volunteer physicians under direct, onsite supervision of an MD or RN as approved by the Medical Director.  This will include but not be limited to obtaining vital signs, patient medical history, presenting problem & maintain examination/treatment rooms.
  2. Assist with examinations, procedures and treatments.
  3. Help maintain medical records to insure quality (includes patient history, problem lists, vital signs, patient communications, immunizations & medications) and act as “scribe” during patient visits.
  4. Scrubbing charts for upcoming appointments. Looking for recent labs, imaging, outside consultation notes, recent hospital records, and/or new medical records.
  5. Educate the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patients’ treatment plan.
  6. Perform procedural and diagnostic coding for reimbursement.
  7. Care Coordination:  Serve as “communication liaison” between the physician and patient by assisting the patient in communicating their needs to the physician.
  8. Screen and follow-up test results.
  9. Perform electrocardiography, ear lavage, Snellen eye chart, and other tests in the clinic.
  10. Sterilization of surgical instruments.  Inventory of supplies and equipment.
  11. Make sure rooms are well kept and stocked.
  12. Deep clean patient rooms every Friday
  13. Perform blood draws.
  14. Process blood, urine, specimens, etc…. Ready specimens to be sent to the lab.

Requirements:

  1. Minimum one year experience in a medical practice.
  2. Ability to work with a wide range of clients including low/no income and homeless adults recognizing and respecting cultural diversity.
  3. Ability to utilize and apply medical terminology appropriately.
  4. Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology.
  5. Strong computer skills (MS Word, Excel, Internet, etc.) and the ability to effectively learn and/or utilize Electronic Health Records.
  6. Ability to identify and respond to issues of confidentiality. Knowledge of HIPAA.
  7. Understanding of Standard Precautions, including hand washing and disposal of bio-hazardous materials.
  8. Willingness to participate in continuing education.
  9. Complete White Bird New Volunteer/Staff Training (NVT).
  10. A SENSE OF HUMOR!!

Preferred:

  1. Current Certification as a Certified Medical Assistant by a recognized certification body.
  2. Bilingual in English and Spanish.
  3. Experience in working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6-month probationary period.

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Mental Health/Substance Abuse Counselor

  • Hiring for 40 hours
  • $22 per hour
  • Includes employee benefits at 30+ hours (e.g., medical, dental, vision, health reimbursement funds and athletic membership reimbursement)
  • White Bird is an approved National Health Service Corps (NHSC) site in which eligible applicants may receive up to $50,000 in loan repayment for an initial service commitment for 2 years.

JOB DESCRIPTION:

Serve as the primary counselor for clients experiencing mental health concerns, substance use disorders and co-occurring disorders. Conduct individual therapy, group therapy and case management; possibly including couples and family counseling. Be able to provide mental health evaluations/assessments and substance use disorder evaluations/assessments or be willing to learn how to evaluate substance use disorders. Be willing to monitor urinalyses and if necessary, do paperwork associated with the collected samples.  Assist in general office duties if needed.  Actively participate in collaborative group meetings that shape policy for both the White Bird collective and the Chrysalis department.

QUALIFICATIONS:

  1. Masters degree in counseling, psychology, or other behavioral science field with the ability to be qualified as a QMHP (Qualified Mental Health Professional).
  2. Competence in mental health care, including assessment, and individual and group counseling. Have a minimum of two years of experience conducting psychotherapy.
  3. Competence in drug abuse treatment, including assessment, and individual and group counseling. Have a minimum of two years of experience in substance use disorder treatment.
  4. CADC (or the ability and willingness to obtain the same within 12 months of beginning employment).
  5. Individuals who are recovering from drug abuse, drug dependence, or alcoholism must have continuous sobriety for the past two years.

RESPONSIBILITIES:

  1. Perform admission interviews, including necessary histories and referrals for clients experiencing mental health, substance use and co-occurring disorders.
  2. Determine eligibility, evaluate clients, perform case management and develop treatment plans for clients experiencing mental health and substance use disorders.
  3. Document client interactions appropriately and efficiently.
  4. Serve as the primary counselor to a number of clients based on FTE.
  5. Provide individual and group counseling.
  6. Participate in staff meetings and required clinic meetings and activities. Complete required training and work White Bird desk shifts, per staff requirements.
  7. Conduct urine surveillance activities, and if necessary, do the paperwork associated with the collected samples.
  8. Assist in general office duties to back up the office staff as needed, answering phones, etc.
  9. Participate in education and training for the staff and the public.
  10. Complete White Bird’s New Volunteer Training (NVT) or a modified version of NVT if appropriate.

Preferred Qualifications:

  1. A SENSE OF HUMOR!!!
  2. Ability to independently manage the schedule and work effectively with minimal supervision.
  3. Ability to work later afternoons, some evenings, and Saturdays.
  4. Use a humanistic approach when working with clients.
  5. Experience and desire to work in a collaborative consensus environment.

Notes:

  • This job has a six-month probation period and you must be able to pass a background check prior to employment.
  • This job and its training will be a mixture of in-office and online until we move fully back to in-person business.

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Quality Improvement Medical Writer/QI Support Specialist

This position supports the Chief Medical Officer, Clinic Administration and Program Coordinators in maintaining the Clinic’s Quality Assurance / Quality Improvement program.

Pay and Benefits:

This position is being hired for up to 40 hours per week beginning at $15 with an increase to $18/hour upon completion of probation and year of service.  This position includes Medical, Dental, and Vision benefits.

Responsibilities:

  • Manage Agency QA/QI Calendar and support Program staff in managing scheduled tasks.
  • Assist Program staff in documenting QA/QI efforts (PDSA’s) for the improvement of patient services (50% or more of this positions responsibilities)
  • Organize, support, and document regular Peer Review audits in all HRSA Programs.
  • Organize, support, and document regular Chart Reviews in all HRSA Programs.
  • Organize and support ongoing Client Satisfaction Survey Process:
    • maintain and update client satisfaction surveys to meet requirements outlined by various funders at the County, State, and Federal level
    • work with White Bird Programs to administer client surveys as required by Clinic policies
    • compile client data and analyze survey data. Disseminate survey results to across the agency
  • Organize and support Client Focus Groups:
    • periodic organization of client focus groups to solicit client feedback
    • schedule and facilitate client focus groups designed to address specific client needs
    • compile and analyze client feedback. Disseminate report to Admin and Program staff
  • Participate as a member of audit preparation teams (such as HRSA Site Review committees) as needed.
  • Provide clerical support to the Agency’s Quality Management Team (meeting minutes, documentation, etc.)

Requirements:

  • At least one year of relevant project management and QI experience preferred
  • Interest in and knowledge of community health, behavioral health, and primary care
  • Knowledge of principles and standards related to QI and Plan, Do, Study, Act (PDSA) Cycles
  • Electronic health record (EHR) experience (NextGen EHR Preferred)
  • Strong communication and presentation skills, training/meeting facilitation skills a plus
  • Solid relationship building and interpersonal skills
  • Excellent writing, research, analytical and time management skills. Ability to work to a deadline.
  • Excellent coordination skills, including multitasking and setting priorities on work assignments.
  • Proficiency with Microsoft Office Suite
  • High degree of independence, flexibility, initiative, and commitment
  • Ability to work effectively with diverse populations, both internally and externally
  • Demonstrated awareness and value of cultural competence
  • Commitment to improving the patient experience.
  • Ability to work remotely
  • Complete White Bird New Employee Orientation/Training
  • A Sense of Humor!

Preferred:

  • Bachelor’s degree and/or a combination of equivalent education or experience in health sciences, business, or related field
  • Experience in outpatient settings or clinical settings
  • Experience in or with an FQHC preferred
  • Experience working in a consensus environment
  • Bilingual in English/Spanish

Accountability: This position reports to the Chief Medical Officer.

NOTE: This position has a six-month probationary period.

Apply Here

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Psychiatric/Mental Health Nurse Practitioner (PMHNP)

This position operates as a part of the medical clinic’s Behavioral Health Team as the team’s onsite prescriber. The PMHNP is responsible for providing psychiatric/mental health medication management services to our medical clinic’s patients and consulting with the other medical clinic providers regarding their patient’s behavioral health needs.

Pay and Benefits:

This position is being hired for up to 20 hours per week, and the salary is equivalent to $65/hr.

Job Description:

Responsibilities:

  1. Provide psychiatric medication management for patients who are also being seen by the clinic’s primary care providers; Assess, evaluate, diagnose, prescribe, and follow up with Clinic’s mental health patients.
  2. Comply with evidence-based standards of care.
  3. Review lab results and process medication refill requests.
  4. Participate in clinical care coordination, consults, and case management with members of the integrated primary care-behavioral health team.
  5. Utilize the Electronic Health Record (EHR) system (NextGen) effectively to meet or exceed the documentation requirements to meet clinical quality benchmarks required by our grant funders and clinic-specific initiatives.
  6. Contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients.

Requirements:

  1. Current Oregon License for Psychiatric-Mental Health Nurse Practitioner.
  2. Current DEA Controlled Substance Registration Certificate.
  3. Eligibility for provider status with Medicaid, Medicare, and any private insurance companies with whom the clinic contracts.
  4. Working knowledge of state health care laws and licensing board regulations.
  5. Ability to be insured by the clinic’s Professional Liability Insurance provider.
  6. Ability to provide clinical services to our patients in person & by telehealth from our 1400 Mill Street location.
  7. Ability and willingness to deliver services using trauma-informed, client-centered, and harm reduction practices.
  8. A commitment to providing culturally sensitive care to all patients regardless of housing, income, race, disability, transgender, gender diverse and LGBTQ+ status.
  9. Willingness to participate in continuing education.
  10. Ability to work effectively with minimal supervision.
  11. Strong computer skills; Outlook, Word, Excel and EHR experience.
  12. Maintaining current BLS and complete annual blood borne pathogen training.
  13. A sense of humor!

Preferred:

  1. Bilingual in English and Spanish.
  2. Minimum two years providing medication management services in a medical practice.
  3. Experience working in a consensus environment.

Accountability:

  • This position reports to the Medical Director.
  • This position is subject to a 6-month probation period.

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Medical Assistant Relief Pool

This position is responsible for assisting our providers in effectively providing excellent patient care.

Pay:

This position is being hired on a coverage as needed-basis and the salary is equivalent to $18/hr.

Responsibilities:

  1. Perform routine assisting duties for the Medical Director and volunteer physicians under direct, onsite supervision of an MD or RN as approved by the Medical Director.  This will include but not be limited to obtaining vital signs, patient medical history, presenting problem & maintain examination/treatment rooms.
  2. Assist with examinations, procedures and treatments.
  3. Help maintain medical records to insure quality (includes patient history, problem lists, vital signs, patient communications, immunizations & medications) and act as “scribe” during patient visits.
  4. Scrubbing charts for upcoming appointments. Looking for recent labs, imaging, outside consultation notes, recent hospital records, and/or new medical records.
  5. Educate the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patients’ treatment plan.
  6. Perform procedural and diagnostic coding for reimbursement.
  7. Care Coordination:  Serve as “communication liaison” between the physician and patient by assisting the patient in communicating their needs to the physician.
  8. Screen and follow-up test results.
  9. Perform electrocardiography.
  10. Sterilization of surgical instruments.  Inventory of supplies and equipment.
  11. Complete White Bird Employee Orientation (NVT).

Requirements:

  1. Minimum one year experience in a medical practice.
  2. Ability to work with a wide range of clients including children, low/no income and homeless adults recognizing and respecting cultural diversity.
  3. Ability to utilize and apply medical terminology appropriately.
  4. Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology.
  5. Strong computer skills (MS Word, Excel, Internet, etc.) and the ability to effectively learn and/or utilize Electronic Health Records.
  6. Ability to identify and respond to issues of confidentiality. Knowledge of HIPAA.
  7. Understanding of “Standard Precautions, including hand washing and disposal of bio-hazardous materials.
  8. Willingness to participate in continuing education.
  9. A SENSE OF HUMOR!!

Preferred:

  1. Current Certification as a Certified Medical Assistant by a recognized certification body.
  2. Bilingual in English and Spanish.
  3. Experience in working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6-month probationary period.

Apply Now

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Health Links: “Unite Us” Resource Specialist

This position’s responsibilities will include supporting the “Unite Us” implementation and evaluation within the Medical Program and providing direct service to our patients through the Healthlinks project.  We partner with academic institutions, community social service agencies and primary care providers to help redefine “health care” to include access to food, housing, and other basic resources as an essential part of patient care for our homeless and low-income patients.

Pay and Benefits:

This position is being hired for up to 20 hours per week, and the hourly wage starts at $17/hr and goes up to $18/hr after the successful completion of a 6-month probation.

Responsibilities:

White Bird has received a grant from Kaiser Permanente to support the implantation and evaluation of the “Unite Us” network platform.  “Unite Us” states that:

“With Unite Us, you can build and scale your coordinated care network, track outcomes together, identify service gaps and at-risk populations, and most importantly, empower members of your community to take ownership of their own health.”

  • Work closely with the Healthlinks / SDoH Specialist to develop in depth knowledge of the Healthlinks program at White Bird Medical Clinic
  • Represent White Bird in Unite Us meetings and trainings.
  • Develop/Configure the Unite Us entries for White Bird Clinic beginning with the Medical Program
  • Communicate innovations and challenges to the Medical Program Coordinator and other program staff regarding the Unite Us implementation and SDoH referrals in general.
  • Assist Healthlinks staff with accessing social services to improve their patient’s ability to meet medical treatment goals.
  • In conjunction with the Healthlinks team, develop and maintain a resource database of current social services resources in Lane County starting with the existing Healthlinks resource list
  • Participate as a full member of the clinic team, including attending program meetings and acting as a resource for Clinic staff on the Healthlinks and “Unite Us” projects.
  • Ensure and track high quality service delivery.  Report data outcomes to the program on a monthly basis.
  • Train Healthlinks staff to access SDoH resources for our patients through “Unite Us”.
  • Other tasks and challenges as requested by the Program Coordinators

Requirements:

  1.  2-3 years of relevant social services experience required.
  2. Passion for White Bird’s mission and serving homeless and low/no income patients
  3. Ability to work effectively with diverse populations, both internally and externally
  4. Demonstrated awareness and value of cultural competence
  5. Commitment to improving the patient experience
  6. Ability to work remotely and independently
  7. Complete White Bird New Employee Orientation/Training
  8. A Sense of Humor!

Preferred:

  1. Experience in working in a consensus environment
  2. Bi-lingual English and Spanish
  3. Proficient in Microsoft Office especially Word, Excel and PowerPoint
  4. Proficient or quickly able to learn NextGen EHR Data Entry and Reporting tools
  5. Knowledge or experience of the Patient Centered Primary Care Home model

Accountability:

This position reports to the Medical Program Coordinators

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

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