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Medical Scribe

Job Responsibilities:

Maintains a record of care during patient visits to the clinic by transcribing the contents of a patient’s chart as dictated by the provider, entering these into the clinic’s electronic health record, and ensuring that all aspects of the chart have been completed before it is signed by the provider.

Pay and Benefits:

This position is being hired for up to 36 hours. $15/hour during training, increases to $17/hour once scribe has been signed off from training, then increases to $18/hour when scribe has passed 6 month probation.

Job Duties:

  • Charts history of present illness, review of systems, physical exam findings, and assessment and plan
  • Records medication, family, surgical/hospital, and social history
  • Completes all forms within the chart as necessary for billing, follow-up care, and HRSA grant compliance utilizing UDS measures
  • Assists the provider with equipment acquisition and set-up
  • Provides courteous assistance to patients when necessary (e.g. getting them a glass of water or pillow to lay on)
  • Maintains compliance with HIPAA guidelines

Skills and Qualifications:

  • At least 6 months experience as a medical scribe
  • Time management
  • Organization
  • Attention to detail
  • Professionalism with coworkers and patients
  • Oral and written communication
  • Familiarity with electronic health records
  • 60+ WPM typing speed with low rate of error
  • Consistently accurate spelling and grammar
  • Background in medical terminology, anatomy, and physiology
  • Familiarity with HIPAA privacy guidelines

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6 month probationary period.

Apply Now

CAHOOTS Program Coordinator

Qualifications:

Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications.

Also Desired:

-Knowledgeable of local social service providers, public safety and communications agencies

-Business degree or financial skills including budgeting

-Strong interpersonal skills

-Adaptability to a collective decision-making structure

-Familiarity with the CAHOOTS Program

Responsibilities:

  1.     Coordinate with the CAHOOTS team to design and implement a strategic plan
  2.     Coordinate with CAHOOTS team to design and implement contracts and budgets.
  3.     Report staff changes and other announcements to EPD/SPD.
  4.     Provide facilitation between CAHOOTS and the Human Resources as needed.
  5.     Attend CAHOOTS admin meeting to delegate facilitation, collect agenda items, other administrative responsibilities as needed
  6. Program correspondence as needed and in coordination with other CAHOOTS coordinators.
  7. Regular presence in the office during business hours.
  8. Represent the CAHOOTS decisions in program and clinic responsibilities including CAHOOTS program meeting, Community Meeting, and ProCo. Check-back with the CAHOOTS teams on relevant White Bird Clinic changes.
  9. Management of other routine business.
  10. Other tasks as assigned.
  11. Reports to White Bird Clinic Co-Coordinators
  12. Maintain full transparency with CAHOOTS team.
  13. Must complete two 6 hour ride alongs/month with rotating CAHOOTS teams
  14. Must complete New Staff Orientation/New Volunteer Training and 6-month probation.

Hours: 30 hrs/wk

Term Duration: 6 month probation, rehired every two years

Wage: approximately $21.50/hr; pending adjustment to White Bird Program Coordinator wage policy

Apply Now

Recent News About CAHOOTS

What is CAHOOTS?

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

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Senator Wyden to introduce the CAHOOTS Act

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

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parked cahoots van

Rep. Rashida Tlaib: The Case for an Emergency Responder Corps

Qualifications: Three years’ experience in public health, medical or social services field. Proficiency in word processing and database applications. Also Desired: -Knowledgeable of local social service providers, public safety and communications agencies -Business degree or financial skills including budgeting -Strong interpersonal skills -Adaptability to a collective decision-making structure -Familiarity with the CAHOOTS Program Responsibilities:   […]

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Crisis Team Clinical Supervisor

We are looking for an individual who will offer clinical supervisory needs to the crisis counselors on shift including monthly 1:1 clinical supervision. This position will offer 10 hours per week, a portion of that will be for on-call duties for the crisis team. On-call hours are negotiable.

Requirements:

Must have be Licensed by the State of Oregon in Social Work or allied mental health profession, QMHP or QMHP eligible.

Experience counseling individuals

Knowledge of credentialing preferred

Responsibilities:

  • Monthly one-on-one supervision with each program staff
  • Assist in development of Crisis program
  • Share responsibility with one other clinical supervisor to maintain 24/7 availability to answer questions by phone and provide clinical supervision to the program staff providing direct services
  • Assist program staff to increase their skills within their scope of practice, improve quality of services to individuals, and supervise program staff and volunteers’ compliance with program policy and procedures
  • Participate in program and clinic responsibilities including weekly crisis team meeting

Probation period of six months.

Pay and benefits:

$22/hour. Health care benefits at 30+ hours per week. All employees earn vacation, sick, and paid holidays. Probation period of six months.

Apply Now

CAHOOTS Crisis Intervention Worker

Requirements:

  1. Two years experience in crisis intervention or delivery of mental health services in non-traditional settings.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50 lbs.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current certification in first aid & CPR.
  6. A sense of humor.

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets and parks of Eugene and Springfield as dispatched by 911.
  2. Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.
  3. Attend required department and clinic meetings and share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.
  7. Complete 6-month probation period.
  8. Other duties as assigned.
  9. Reports to department coordinators.

Hours: up to 40/wk

Wage: $18/hr

White Bird employees are eligible for health benefits at 30 hours/week at the clinic in any combination of paid positions after 3-months of service.

Apply Now

Human Resources Assistant

In coordination with the Human Resources Coordinator, Quality Management Team and Administrative Team, this position will maintain accurate personnel records, assist with agency hiring, and keep agency staff aware of changing compliance issues in areas related to Human Resources, recruiting, and hiring agency staff. Position reports to the Core Administrative Team.

1.0 FTE (40 hours per week)

Pay and Benefits:  $18/hour

Requirements

  1. Ability to establish and maintain systems for accurate records and reporting
  2. Knowledge and experience in Human Resource law and personnel management
  3. Ability to learn OSHA, BOLI regulations and labor laws
  4. Training in HR and HIPAA compliance
  5. Computer competence in Microsoft Office programs
  6. Electronic recordkeeping

Responsibilities

  1. Establish systems for accurate and secure personnel files for all agency staff
  2. Help staff understand and utilize agency benefits
  3. Lead the process of new hiring, orientation and training of agency staff
  4. Ensure programs and staff are aware of and follow agency policies and state and federal regulations governing recruiting, screening, hiring, probation, orientation, training, and termination of staff
  5. Assist HIPAA Compliance Officers in creating, maintaining and following HIPAA guidelines and documentation
  6. Provide additional Administrative operational support as needed
  7. As a member of the Admin Team: attend internal meetings, program hiring, AdCo and Community meetings as needed; support fundraising efforts, monitor and keep agency vibes clean, troubleshooting; backup the work of the other Administrative positions
  8. As a member of the Admin Team: hold the White Bird perspective, share in program development and planning and in identifying and focusing attention on emergent issues/problems, assist the Community Collective in its response
  9. Attend Employee Orientation

Apply Now

CAHOOTS Medic

Requirements:

  1. Currently licensed as an EMT or RN.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50 kilograms.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current CPR certification.
  6. A sense of humor.

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets & parks of Eugene and Springfield as dispatched by 911.
  2. Assume primary responsibility for making medical assessments of clients and for providing medical care within the EMT-B scope of practice in accordance with CAHOOTS protocols and standing orders.
  3. Attend required department and clinic meetings and share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.
  7. Other duties as assigned.
  8. Reports to department coordinators.

Hours: up to 40/wk

Wage: $18/hr

White Bird employees are eligible for health benefits at 30 hours/week at the clinic in any combination of paid positions after 3-months of service.

Apply Now

Now Hiring: Medical Assistant

This position is responsible for assisting our providers in effectively providing excellent patient care.

Pay and Benefits:

This position is being hired for up to 40 hours weekly at a rate of $18/hr. Benefits include medical, dental, vision insurance and standard sick/vacation pay.

Responsibilities:

  1. Perform routine assisting duties for the Medical Director, physicians and volunteer physicians under direct, onsite supervision of an MD or RN as approved by the Medical Director.  This will include but not be limited to obtaining vital signs, patient medical history, presenting problem & maintain examination/treatment rooms.
  2. Assist with examinations, procedures and treatments.
  3. Help maintain medical records to insure quality (includes patient history, problem lists, vital signs, patient communications, immunizations & medications) and act as “scribe” during patient visits.
  4. Scrubbing charts for upcoming appointments. Looking for recent labs, imaging, outside consultation notes, recent hospital records, and/or new medical records.
  5. Educate the patient within the scope of practice and as directed by supervising physician in health maintenance, disease prevention, and compliance with patients’ treatment plan.
  6. Perform procedural and diagnostic coding for reimbursement.
  7. Care Coordination:  Serve as “communication liaison” between the physician and patient by assisting the patient in communicating their needs to the physician.
  8. Screen and follow-up test results.
  9. Perform electrocardiography, ear lavage, Snellen eye chart, and other tests in the clinic.
  10. Sterilization of surgical instruments.  Inventory of supplies and equipment.
  11. Make sure rooms are well kept and stocked.
  12. Deep clean patient rooms every Friday
  13. Perform blood draws.
  14. Process blood, urine, specimens, etc…. Ready specimens to be sent to the lab.

Requirements:

  1. Minimum one year experience in a medical practice.
  2. Ability to work with a wide range of clients including low/no income and homeless adults recognizing and respecting cultural diversity.
  3. Ability to utilize and apply medical terminology appropriately.
  4. Receive, organize, prioritize, store and maintain transmittable information utilizing electronic technology.
  5. Strong computer skills (MS Word, Excel, Internet, etc.) and the ability to effectively learn and/or utilize Electronic Health Records.
  6. Ability to identify and respond to issues of confidentiality. Knowledge of HIPAA.
  7. Understanding of Standard Precautions, including hand washing and disposal of bio-hazardous materials.
  8. Willingness to participate in continuing education.
  9. Complete White Bird New Volunteer/Staff Training (NVT).
  10. A SENSE OF HUMOR!!

Preferred:

  1. Current Certification as a Certified Medical Assistant by a recognized certification body.
  2. Bilingual in English and Spanish.
  3. Experience in working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE:  All positions at White Bird Clinic have a minimum 6-month probationary period.

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Now Hiring: Back Office Nurse

This Nurse is responsible for working at the top of their license as a member of the care team with a focus on chronic care. The qualified nurse will provide nursing care in a primary care clinic including triage, nurse visits, coordination of care, and patient education to strengthen patients’ health care self-management.

Pay and Benefits:

This position is being hired for up to 36 h/week, and the salary is equivalent to $30.00/hr.

Job Description

  1. Perform patient triage both face to face and via the phone. Assess and prioritize patients’ need for care including referral to local Emergency Departments, Urgent Care, and/or White Bird Medical for a provider or nurse visit. Provide advice, written resource information, and or referrals to address social determinants of health and medical care not addressed at White Bird Medical.
  2. Support providers and their care teams by coordinating complex patient care needs.
  3. Utilize the nursing process to complete “nurse visits” following standing orders and nursing protocols.
  4. Act as liaison between White Bird Medical, patient and community medical agencies & diagnostic facilities to ensure quality and continuity of care.
  5. Sterilization of surgical instruments, managing supplies in treatment rooms, and oversight of general cleanliness & order in the back office.
  6. Assist Front Office Reception including help with managing patient appointments and scheduling, acting as a resource for clinical questions.
  7. Collaborate with White Bird Medical staff – behavioral health, referral, front desk, providers, medical assistants, scribes.
  8. Coordinate services for patients with other White Bird programs including, but not exclusive to Chrysalis, Counseling, Crisis, Cahoots, NEST, Homeless, Front Rooms, Dental.
  9. Provide “Care Management” for a limited number of high utilization / high risk patients to reduce return rate & ER visits and improve quality of care.
  10. Participate in continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients
  11. Ability and willingness to work in an EMR (electronic) environment and to meet or exceed the documentation requirements required to meet Meaningful Use and other clinical quality benchmarks required by our grant funders and clinic accepted initiatives.
  12. Provide support to volunteer providers by rooming patients, assisting with procedures, assisting with following clinic policies, and ensuring EHR documentation at the completion of shift.
  13. Complete White Bird Employee Orientation (NVT)

Requirements:

  1. Current Oregon RN license
  2. Minimum 2 years experience working as an RN with experience in the delivery of primary care.
  3. Experience working with educating clients with chronic medical conditions.
  4. Ability to work with a wide range of patients including low/no income, and homeless adults
  5. Willingness to participate in continuing education
  6. Ability to work effectively with minimal supervision
  7. Strong computer skills.  The ability to send and receive email, write documents in MS Word, look up information on the internet, and use the EHR system
  8. Maintain current BLS and complete annual blood borne pathogen training
  9. A SENSE OF HUMOR.

Preferred:

  1. Bilingual in English and Spanish
  2. Minimum of two years experience in primary care medical practice
  3. Experience working in a consensus environment

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

APPLY NOW

CAHOOTS Scheduling Admin Support

Qualifications:
Experience in scheduling and shift-planning and utilization of scheduling software. Proficiency in word processing and database applications. One year’s experience in administrative support or clerical role preferred.

Also Desired:
-Task oriented, good interpersonal communication skills.
-Familiarity with Teams and Microsoft Excel

Responsibilities:

  1. Scheduling of field-based CAHOOTS services, including van shifts, CORT/outreach, and mobile clinics.
  2. Maintenance of CAHOOTS scheduling records and application.
  3. Collaborate with CAHOOTS committee buckstoppers to ensure committee members are not scheduled as overtime.
  4. Track vacation requests and coverage needs and bring these items to weekly CAHOOTS department meetings.
  5. Program correspondence, typing and form design.
  6. Regular presence in the office.
  7. Participation in program and clinic responsibilities including regular attendance at weekly CAHOOTS program meeting.
  8. Monitor overtime accruals and identify preventive measures to minimize demand.
  9. Assist Program Coordinators and Fiscal department with payroll issues as needed.
  10. Management of other routine business.
  11. Other tasks as assigned.
  12. Must complete New Staff Orientation/New Volunteer Training and 6-month probation period.
  13. Reports to CAHOOTS team.
  14. Maintain full transparency with CAHOOTS team.
  15. Complete 2 six-hour ride-alongs within three months of hire.

Hours: 4-6/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now

CAHOOTS Outreach Admin Support

Qualifications:
Three years’ experience in social services with a preference for at least one year’s experience as a crisis counselor/medic in the CAHOOTS program. Proficiency in word processing and data-base applications.

Also Desired:
-Experience with field-based social services.
-Knowledgeable of local social service providers and public safety and communications agencies.
-Experience in social service program development and community outreach.

Responsibilities:

  1. Foster and maintain relationships with outside agencies.
  2. Maintenance and resupply of all CAHOOTS outreach materials.
  3. Coordinate with Community Education Specialist to assist with presentations
  4. Compile and make available community feedback on CAHOOTS programs
  5. Program correspondence, typing and form design.
  6. Regular presence in the office during business hours.
  7. Work at least one van shift per week within four months of hire.
  8. Other duties as assigned.
  9. Must complete a 6-month probationary period and New Volunteer Training if applicable.
  10. Reports to CAHOOTS team.
  11. Maintain full transparency with CAHOOTS team.

Hours: 4-6/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now

CAHOOTS Internal Advocacy Admin Support

Qualifications:
Two years experience in field service. One year’s experience in administrative support or clerical role. Proficiency in word processing and database applications.

Also Desired:
-Experience with non-profit social services
-Strong interpersonal skills
-Experience in activism and organizing.

Responsibilities:

  1. Facilitate quarterly debriefing, reporting, and opportunity for team feedback for all CAHOOTS admin staff.
  2. Advocate for staff needs and provide a channel for grievances.
  3. Seek professional external support as needed for mediation, facilitation, or supervision.
  4. Create systems of accountability for CAHOOTS staff, including
    a. Admin hours, job duties
    b. Van staff credentials, CEUs, 1st Aid, HIPAA compliance, etc
  5. Program correspondence, typing and form design.
  6. Regular presence in the office.
  7. Participation in program and clinic responsibilities including CAHOOTS program.
  8. Management of other routine business.
  9. Other tasks as assigned.
  10. Must complete New Staff Orientation/New Volunteer Training and 6-month probation period.
  11. Reports to CAHOOTS team
  12. Maintain full transparency with CAHOOTS team.
  13. Must work at least one van shift/week within four months of hire.
  14. Maintain Cahoots P&P manual.

Hours: 4-6/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now

CAHOOTS Clinical Supervision Admin Support

Qualifications:
-Qualified Mental Health Professional designation

Also Desired:
-Experience with field-based social services.
-Knowledgeable of local social service providers and public safety and communications agencies.

Responsibilities:

  1. Support to clinical co-coordinator in designing and implementing a system of clinical supervision for CAHOOTS and HOOTS employees.
  2. Support to school/outreach programs, including supporting school meetings, presentations and providing clinical supervision.
  3. Assist with auditing records, data collection and reporting systems as requested by supervision coordinator.
  4. Other tasks as assigned.
  5. Reports to clinical supervision coordinator.
  6. Complete 2 six-hour ride-alongs within three months of hire.

Hours: 4-6/wk

Wage: $22/hr

Apply Now

CAHOOTS Bilingual Service Expansion Specialist

Qualifications:
Two years experience in field services. One year’s experience in administrative support or clerical role. Proficiency in word processing and database applications.

Also Desired:
-Experience with non-profit social services.
-Bilingual Spanish/English in speech and writing.
-Experience with statistics
-Experience with grant writing.

Responsibilities:

  1. Assist in recruiting and retaining bilingual staff.
  2. Attend EPD, EMS and SPD meetings and advocate for service expansion.
  3. Seek out and apply for grants with White Bird grant writing team aimed at expanding services.
  4. Generate program statistics and reports for CAHOOTS programming as needed
  5. Oversee and assist with translation of program materials.
  6. Attend county and city contract negotiation meetings.
  7. Program correspondence, typing and form design.
  8. Participation in program and clinic responsibilities including CAHOOTS program.
  9. Management of other routine business.
  10. Other tasks as assigned.
  11. Must complete New Staff Orientation/New Volunteer Training and 6-month probation period.
  12. Reports to CAHOOTS team
  13. Maintain full transparency with the CAHOOTS team.
  14. Must work at least one van shift/week within four months of hire.

Hours: 12-16/wk

Term Duration: position sunsets every two years and is rehired.

Wage: $18/hr

Apply Now

Now Hiring: Substance Abuse Counselor

QUALIFICATIONS:

  • Two (2) years experience in drug-abuse treatment and CADC (or the ability and willingness to obtain same within 12 months of beginning employment)
  • Competence in drug abuse treatment, including evaluation skills and individual, family, and group counseling expertise.
  • Individuals who are recovering from drug abuse, drug dependence, or alcoholism must have continuous sobriety for the past two years.

PREFERRED:

  • Has CADC I or above
  • Knowledge of Opiate addiction and treatment methodologies
  • Bilingual in English and Spanish
  • Experience in working in a consensus environment
  • Experience working with Electronic Health Records
  • Ability to work late afternoon, evenings, and/or Saturdays
  • Experience with online platforms to provide treatment and attend meetings

RESPONSIBILITIES:

  • Perform admission interviews, including necessary histories and referrals.
  • Determine eligibility, evaluate clients, perform case management and develop treatment plans.
  • Serve as primary counselor to several clients, proportionate to hours worked, possibly including couples and family counseling.
  • Participate in staff meetings and required clinic meetings and activities.  Complete required training.
  • Conduct urine surveillance activities, and if necessary, do the paperwork associated with the collected samples.
  • Assist in general office duties to back up the office staff as needed.
  • Participate in education and training for the staff and the public
  • Help organize and lead counseling groups and support groups.
  • Provide outreach to sites within the community, as requested.
  • Reports to the Program Coordinator

Must be able to successfully pass a criminal background check prior to work start date

6 month probation period

This job and its training will be a mixture of in office and online until we move fully back to in person business

Hours per week:  40

Wages: $18-22/hr dependent on certification level

Apply Now

Now Hiring: LCSW – Medical/Behavioral Health Integration

This position is responsible to operate in a consultative role within our primary care team; provide recommendations regarding behavioral interventions to the referring primary care providers; and conduct brief interventions with referred patients on behalf of the referring primary care provider (PCP).

Responsibilities:

  1. Maintains a visible presence to the PCPs during clinic operating hours.
  2. Is available for “curbside” consultation by being in the clinic or available by phone.
  3. Is available for same day and scheduled initial consultations with patients referred by PCPs and PMHNPs.
  4. Provides a range of services including screening for behavioral health conditions, assessment and intervention to help patients improve their medical conditions. Conducts risk assessments, as needed.
  5. Assists in the development of the clinic’s behavioral health program and its integration into primary care including but not limited behavioral health focused practice protocols, group and individual visits, and classes.
  6. Maintains an up‑to‑date library of patient education materials for commonly seen problems. Identifies, reviews, and modifies educational materials for literacy level and cultural appropriateness.
  7. As a member of the Clinic’s crisis response team, assists Primary Care Providers with patients in acute crisis when requested.
  8. Facilitates and tracks referrals to specialty MH/SUD services, and when appropriate, support a smooth transition from specialty MH/SUD services back to primary care.
  9. Prepares brief consultant notes for the medical chart that explain assessment findings, interventions delivered, and recommendations made to the PCP.
  10. Maintains clinical records and other necessary paperwork in a timely manner to comply with all administrative regulations.
  11. Aids in capturing program evaluation and fidelity measures.
  12. Attends clinic meetings as requested by Medical Director and Medical Program Coordinator.

Requirements:

  1. Maintains Licensure for Oregon LCSW.
  2. Ability to qualify for Oregon Qualified Mental Health Professional (QMHP) credentialing requirements as required by Oregon Administrative Rules (OARs) 309-019-0125.
  3. Ability to work with a wide range of patients including low/no income, and homeless adults.
  4. Willingness to participate in continuing education.
  5. Ability to work effectively with minimal supervision.
  6. Strong computer skills including Microsoft Word, Excel, & Email.
  7. Willing and able to document in our NextGen EHR.
  8. Complete annual blood borne pathogen training, yearly TB screening, and HEP B (vaccine series or titers).
  9. Willing to go the extra mile (or longer)
  10. Complete confidentially agreement
  11. Complete new employee orientation
  12. A SENSE OF HUMOR!!

Preferred:

  1. Bilingual in English and Spanish
  2. Veteran
  3. CADC or other experience in substance abuse treatment methodologies.
  4. Experience working with clients with dual diagnosis
  5. Experience in working in a consensus environment
  6. Experience working with Electronic Health Records, especially NextGen EHR.

Accountability:

This position reports to the Medical Operations Manager.

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

APPLY NOW

Now Hiring: Community Health Nurse (6-month Temporary Position)

This Nurse is a member of the White Bird Community Health Team. The qualified nurse will have experience supervising staff and providing nursing care to patients with acute and chronic conditions at the White Bird Medical Clinic and other community partner sites.

Pay and Benefits:

This position is being hired for up to 36 hours/week, and the salary is equivalent to $30.00/hr.

Responsibilities:

  1. Guide, organize and support the Community Health teams in caring for patients in a variety of community settings via telemedicine and face to face visits.
  2. Supervise White Bird Community Health staff and manage daily clinic functions.
  3. Perform patient triage both face to face and via the phone. Assess and prioritize patients’ need for care including referral to local Emergency Departments, Urgent Care, and/or White Bird Medical for a provider or nurse visit. Provide advice, written resource information, and or referrals to address social determinants of health and medical care not addressed at White Bird Medical.
  4. Utilize the nursing process, standing orders and nursing protocols to complete “nurse visits” that include a history, physical, assessment and plan.
  5. Act as liaison between White Bird Community Health, patients, and community medical agencies & diagnostic facilities to ensure quality and continuity of care.
  6. Assist Front Office Reception including help with managing patient appointments and scheduling, acting as a resource for clinical questions.
  7. Collaborate with all White Bird Medical teams – behavioral health, referral, front desk, providers, medical assistants, scribes, Health Links.
  8. Participate in continuous improvement of procedures, policies and materials affecting the Community Health Clinic and its patients
  9. Ability and willingness to work in an EMR (electronic) environment and to meet or exceed the documentation requirements required to meet Meaningful Use and other clinical quality benchmarks required by our grant funders and clinic accepted initiatives.
  10. Provide support to volunteer and staff providers by rooming patients, assisting with procedures, assisting with following clinic policies, and ensuring EHR documentation at the completion of shift.
  11. Complete White Bird Employee Orientation (NVT)

Requirements:

  1. Current Oregon RN license
  2. Minimum 2 years experience working as an RN with experience in the delivery of care in a Primary Care Clinic, Urgent Care, Walk In Clinic, or Emergency Room.
  3. Experience in trauma informed care and harm reduction.
  4. Ability to work with a wide range of patients including low/no income, LGBTQ+, and homeless adults
  5. Willingness to participate in continuing education
  6. Ability to work effectively with minimal supervision
  7. Experience supervising medical staff.
  8. Strong computer skills.  The ability to send and receive email, write documents in MS Word, look up information on the internet, and use the EHR system
  9. Maintain current BLS and complete annual blood borne pathogen training
  10. A SENSE OF HUMOR.

Preferred:

  1. Bilingual in English and Spanish
  2. Minimum of two years experience in primary care medical practice
  3. Experience working in a consensus environment

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

APPLY NOW

Now Hiring: Community Health Assistant (6-Month Temporary Position)

The qualified applicant will be versed in managing a diverse group of clients while supporting them to access and participate in telehealth appointments, Covid-19 testing & walk-in patient care.

Job Description

Responsibilities:

  • Maintaining a calm welcoming environment at the White Bird Community Health sites.
  • Screen patients for Covid-19 symptoms prior to appointments.
  • Support patients complete the telehealth/Covid-19 registration and visit process
  • Troubleshoot IT barriers and complications with the technical equipment
  • Assist in examinations as needed by the Providers
  • Providing information and referral for patients to community and other White Bird programs as needed
  • Clean the telehealth booths and testing stations based on infection control principles and clinic policy after each appointment
  • Communicate ideas for innovations and report challenges to the Medical Program Coordinator
  • Participate as a member of the White Bird Collective including attending weekly Medical Program meetings

Requirements:

  • 2 years of combined medical training and experience – EMT-B, EMT-I, Certified Medical Assistant
  • Knowledge of infection control principles
  • Skilled in conflict resolution and trauma informed care
  • Maintain patient confidentiality in an unconventional medical/behavioral health setting
  • Experience and passion for serving diverse and/or underserved populations
  • Adept working with multiple computer programs – Electronic Health Records, Word, Email, Teleconferencing
  • Strong time management and self-management skills with a high degree of flexibility and self-direction
  • Willing to work collaboratively with a variety of care teams
  • Complete White Bird New Volunteer/Staff Training
  • A sense of humor!

Preferred:

  • Bi-lingual English and Spanish
  • Knowledge of NextGen Enterprise PM and Enterprise EHR
  • Current medical professional license or certification
  • Experience in working in a consensus environment

Pay and Benefits:

This position is being hired for up to 20 hours weekly at a rate of $18/hr.

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Now Accepting Applications for SDoH / Health Links Specialist

Define and develop a Health Leads based program in our safety net medical clinic.  We will partner with academic institutions, community social service agencies and primary care providers to help redefine “health care” to include access to food, housing, and other basic resources as an essential part of patient care for our homeless and low-income patients.

Responsibilities:

Social Determinants of Health Specialist (50%)

  • Provide Insurance Assisting (OHP) services for patients at Medical.
  • Provide limited SHIBA-style Medicare assistance for patients with Medicare at Medical.
  • Assist patients with accessing social services to improve their ability to meet their medical treatment goals.
  • Assist providers in understanding the resources available to their patients to better formulate effective treatment plans for their patients.
  • In conjunction with White Bird’s Helpbook! project, develop and maintain a resource database of current social services resources in Lane County.

Healthlinks Specialist (50%)

  • Using the model developed by Health Leads’, work with the Medical Program Coordinator and  Medical Director to design and implement a program which uses volunteers to support supporting our patients to access available local social services to support their medical treatment goals.
  • Oversee, train, develop, and motivate a team of undergraduate student volunteers to provide direct service.
  • Collaborate on design and implementation of standards for quality short term case management.
  • Communicate innovations and challenges to the Medical Program Coordinator and other program staff.
  • Monitor and facilitate volunteers’ communication with health care providers.
  • Ensure volunteers’ compliance with the program’s performance and reporting standards.
  • Manage limited client caseload to ensure continuity of Health Leads services during breaks in the academic calendar and appropriate management of complex cases.
  • Participate as a full member of the clinic team, including attending program meetings and acting as a resource for Clinic staff on the Health Leads project.
  • Ensure and track high quality service delivery.  Report data outcomes to the program on a monthly basis.

Requirements:

  1.  2-3 years of relevant experience required.
  2. Ability to work evenings and weekends as required to serve a student population
  3. Passion for White Bird’s mission and serving homeless and low/no income patients
  4. Demonstrated experience successfully leading and managing a team of predominantly college age volunteers
  5. Excellent interpersonal and communication skills
  6. Strong organizational, time management and self-management skills, attention to detail, and a high degree of flexibility and self-direction
  7. A sense of humor!!

Preferred:

  1. Experience in working in a consensus environment
  2. Bi-lingual English and Spanish
  3. Proficient in Microsoft Office especially Word, Excel and PowerPoint
  4. Proficient or quickly able to learn NextGen EHR Data Entry and Reporting tools
  5. Knowledge or experience of the Patient Centered Primary Care Home model

Accountability:

This position reports to the Medical Program Coordinator

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.

Compensation:

The salary starts at $17/hr and goes up to $18/hr after the successful completion of a 6-month probation. Up to 40 hours per week.

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Now Hiring: Psychiatric/Mental Health Nurse Practitioner (PMHNP)

This position operates as a part of the medical clinic’s Behavioral Health Team as the team’s onsite prescriber. The PMHNP is responsible for providing psychiatric/mental health medication management services to our medical clinic’s patients and consulting with the other medical clinic providers regarding their patient’s behavioral health needs.

Pay and Benefits:

This position is being hired for up to 20 hours per week, and the salary is equivalent to $65/hr.

Job Description:

Responsibilities:

  1. Provide psychiatric medication management for patients who are also being seen by the clinic’s primary care providers; Assess, evaluate, diagnose, prescribe, and follow up with Clinic’s mental health patients.
  2. Comply with evidence-based standards of care.
  3. Review lab results and process medication refill requests.
  4. Participate in clinical care coordination, consults, and case management with members of the integrated primary care-behavioral health team.
  5. Utilize the Electronic Health Record (EHR) system (NextGen) effectively to meet or exceed the documentation requirements to meet clinical quality benchmarks required by our grant funders and clinic-specific initiatives.
  6. Contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients.

Requirements:

  1. Current Oregon License for Psychiatric-Mental Health Nurse Practitioner.
  2. Current DEA Controlled Substance Registration Certificate.
  3. Eligibility for provider status with Medicaid, Medicare, and any private insurance companies with whom the clinic contracts.
  4. Working knowledge of state health care laws and licensing board regulations.
  5. Ability to be insured by the clinic’s Professional Liability Insurance provider.
  6. Ability to provide clinical services to our patients in person & by telehealth from our 1400 Mill Street location.
  7. Ability and willingness to deliver services using trauma-informed, client-centered, and harm reduction practices.
  8. A commitment to providing culturally sensitive care to all patients regardless of housing, income, race, disability, transgender, gender diverse and LGBTQ+ status.
  9. Willingness to participate in continuing education.
  10. Ability to work effectively with minimal supervision.
  11. Strong computer skills; Outlook, Word, Excel and EHR experience.
  12. Maintaining current BLS and complete annual blood borne pathogen training.
  13. A sense of humor!

Preferred:

  1. Bilingual in English and Spanish.
  2. Minimum two years providing medication management services in a medical practice.
  3. Experience working in a consensus environment.

Accountability:

  • This position reports to the Medical Director.
  • This position is subject to a 6-month probation period.

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Now Hiring: Chrysalis Behavioral Health Scribe Staff

REQUIREMENTS:

  • Ability to deal positively with the public
  • Exercises sound judgment and discretion
  • Maintains and protects confidential information as outlined in 42CFR Part 2
  • Excellent verbal and written communication skills with solid knowledge of grammar, punctuation, with proofreading and paraphrasing skills
  • Computer literate with word processing skills
  • Detail oriented and ability to prioritize work
  • Well-organized and great attention to details
  • If in recovery or have a history of substance abuse, applicant must be abstinent from all psychoactive substances for at least two years
  • Ability to prioritize, adapt, and be able to problem solve
  • Be able to accept and give feedback in a positive manner
  • Ability to type at least 45 words per minute with minimal errors

RESPONSIBILITIES:

  • Ability to enter data as dictated by Counselor on paper or in the agency’s EHR
  • Scan documents to be uploaded into the agency’s EHR
  • Complete the next available New Volunteer Training
  • Reports to the Program Coordinator

Must be able to successfully pass a criminal background check prior to work start date

Minimum probation period of 6 months

20 hours a week

$15-$18/hr

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