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Consulting Services

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White Bird Clinic’s mobile crisis response program, Crisis Helping Out On The Streets (CAHOOTS) has gained national attention as a longstanding public-private partnership which delivers crisis and community health first response, resulting in minimized police interactions, jail diversion, reduced ambulance and hospital visits, and responsive, on-site human services support.

We are excited to be in a position to help support other communities in identifying what a successful mobile crisis response unity may look like in their area based on the needs of their residents. It is important to recognize that the CAHOOTS model cannot be replicated with a cookie-cutter approach. Our program has been modeled to meet the needs of our community here in Eugene and to perform within our allotted budget and other constraints, including local laws, funding, and civic framework. Our successes are built on the trust we’ve established within our community over several decades and the program’s ethos of ‘meeting people where they’re at.

We are able to offer a variety of support for emerging pilot programs, including:

  • Training for first responders
  • Call center + dispatch data audit 
  • One-on-one administrative consulting
  • Site visits and in-field observational research*
  • Staffing and job description insight
  • Supportive Resource Guide + Program Insights
  • Gear, equipment, vehicles, and uniform consulting
  • Webinars, town halls, and community education engagements
  • Other technical assistance and programmatic support.

*At this time we are not offering ride-alongs. 

If you are interested in learning more about our Mobile Crisis Response consulting services, please click here.

White Bird Clinic is a non-profit health and social services clinic offering a robust network of human centered services. Our mission is to provide compassionate, humanistic care and supportive services to individuals in our community, prioritizing those who are unserved, underinsured, unhoused, underrepresented, or otherwise systemically unsupported. We are dedicated to empowering members in our community to gain control of their social, emotional, and physical well-being through individual empowerment, education and accessibility. 

We do this through many different avenues, including crisis and substance counseling, medical and dental clinics, insurance and food stamp assistance (NEST), vaccination accessibility, and supportive youth services (HOOTS).

CAHOOTS attributes its success to this supportive network of services and the tireless efforts of our service providers. While a good start, a mobile crisis response program alone is not enough when attempting to address all of the issues surrounding poverty, addiction, homelessness, and mental health. We suggest that a mobile crisis response program be developed in tandem with the survey and expansion of other social services needed in your community.

If you’re interested in learning more about other programs at White Bird, contact us.