Crisis De-escalation Training

At White Bird, we follow a client-centered model and believe that each person deserves respect for his or her process. Our role is to be available to help out where we can, with the least intervention necessary to facilitate a healthy and safe process for everyone. Our de-escalation training is $300 for a group of 25 individuals and provides an overview of assessment and intervention skills so that a lay-person can maintain personal safety and recognize when someone might need help.

We have offered this training throughout Lane County and Oregon. Groups that have benefited from our presentations include local schools, churches, social service agencies, local businesses, police departments, EMS and first responder groups, and many others.
Training/Speaker Request Form

In addition to custom workshops, we also partner with the Trauma Healing project to offer individual coursework.

Next Session

Date: December 9, 2020
Location: This training will be live via Zoom – Invitation to join will be sent after registration.
Time: 2:00-4:30pm
Cost: $35. Discounts available for students
Registration link

Limited scholarship support to attend this training, please fill out a Scholarship Request Form before registering.

Learning Objectives:
At the end of this session, participants will be able to:

  1. Describe verbal and non-verbal strategies to use in a crisis situation to help keep themselves and others as safe as possible.
  2. Utilize grounding techniques for remaining emotionally regulated during an emotionally charged intervention or conversation
  3. Demonstrate ways of interacting with people in crisis that communicates empathy, validation, and concern.
  4. Summarize helpful tools for assessing a person’s well-being and need for further support or resources.

Trainers: Ben Brubaker works as Administrative Coordinator of White Bird Clinic. He began serving White Bird in September 2006. Ben first started as a full-time Crisis Worker (Qualified Mental Health Associate) on WBC’s 24/7 Crisis Line and Walk-in Center. A few years later he joined the mobile crisis intervention team (CAHOOTS) as a Crisis Worker and presenting internal and external training for the agency.  He has worked in the mental health field for over 18 years, having held positions such as: Crisis Worker, Hurricane Katrina Relief Operational Site Coordinator, Day Counselor for youth, AmeriCorps Team Leader, and Direct Care Provider. Ben has dedicated his life to serving disadvantaged and underserved populations.