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New volunteer training is the entry point for all those interested in volunteering at White Bird and is a prerequisite for other training courses offered by the Clinic. Our 8-week course designed to orient participants to White Bird Services, to services available in Lane County, and to the basic skills necessary to be a volunteer at the Bird.

Participants will be trained as Front Desk Receptionist, where they will learn to operate a multi-line business phone, make appointments for White Bird services, provide information and referrals to the public, and triage other calls and walk-ins as needed (including crisis situations).

The training includes: general history of White Bird, presentations from each of the programs that make up the Clinic, a communication workshop, how to access other community resources, developing skills that are helpful for human services providers, and integration into this collective. In addition to the classes, participants will do 3-½ hours/week on-the-job training with a trained receptionist (a total of 6-7 hours/week). Learn more…