COVID-19 Community Resources | White Bird Clinic



    Lane County’s Non-emergency call center: 541-682-1380 (8am to 8pm)

White Bird Clinic’s Crisis Hotline: 541-687-4000 (Open 24/7 daily)

Community Resources

Last Updated Saturday, April 4, 2020

Below we’re sharing updated info on the status of community resources in operation during the COVID-19 crisis. This is changing daily, as folks modify their hours and services to prevent the spread of the virus. We will update this information daily as the situation is rapidly changing. Send updates to

The Child Center is also keeping tabs on the situation. Click here to view their shared google doc.

Table of Contents

Basic Needs

  • Better Living Center, Florence 541-997-2137 Shut down until at least April 16.
  • Catholic Community Services of Lane County, Inc. (CCS): Catholic Community Services offices are closed except for food box distribution at 9am Monday, Wednesday and Fridays at both Springfield and Eugene locations.  They will continue to receive requests by phone at 541-345-3628. Visit for program hours and information.
  • City of Eugene COVID-19 Resources for Unhoused: Basic Sanitation and Hygiene, Outreach and Services Access
  • Community Court is moved to the Municipal Court building at 1102 Lincoln St. No service providers will be available for drop-in services. At this time, the court is only seeing individuals for their first appearance. 541-682-5400.
  • Department of Human Services on 11th— Open same hours and operations. They are only allowing 25 people in the lobby at a time. They request the people use the internet at home to apply for services.
  • DHS- Self Sufficiency: People can already apply online for food stamps at We are doing phone intakes and people can submit any documents that may be needed via email or mail as well.
  • First Christian Church: Closing all services through April 14. Updates will be posted here.
  • The First Place Family Center (FPFC), located at 1995 Amazon Parkway, will still remain open for literally homeless or extremely vulnerable families 7 days a week. Hours have been reduced to 10am – 3pm. Services at the FPFC will be restricted to picking up critical supplies such as food, diapers, toiletries and other hygiene products.
    Entrance into the FPFC facility will be limited to one family at a time for use of bathrooms, laundry, and showers only. Families who have questions about services at FPFC should still call 541-342-7728. General donations to the SVdP are not being collected at FPFC at this time. The only donations being accepted at this time are masks, hand sanitizer, and temporal thermometers.
  • Handwashing Stations: The City of Eugene has created a map of available public handwashing stations. They have installed handwashing stations around the city near bus stops, the downtown public library and parks and near homeless service sites such as the Eugene Mission. Willamalane has installed handwashing stations in Springfield. A map of the parks and more information can be found at
  • Internet: 
  • Junction City Local Aid: 541-998-3992 No clothing shopping, but clothing items can be requested.  Hotline for high risk people for delivery, 541-952-2323.
  • Lane Workforce Partnership: The State of Oregon Higher Education Coordinating Commission Office of Workforce Investments (OWI) has released federal additional assistance funding thru the Local Workforce Board System throughout the state. The federal Workforce Innovation and Opportunity Act fund for layoff aversion activities are designed to prevent, or minimize the duration of,unemployment resulting from layoffs. To this end, Lane Workforce Partnership will distribute Layoff Aversion Funds in Lane County with the following parameters: Requests must be a result of the business impact from COVID-19, Small businesses/organizations with fewer than 20 employees, and Limited to reimbursements for supplies and/or equipment up to $5,000. For more information and to apply, please visit:
  • Library All Eugene Public Libraries are closed.
  • Post office— Open as usual, they ask for people to remain 6 feet away from each other
  • Share Fair: March 31st: Rather than have designated Share Stations, which could potentially put attendees at higher risk, the Solidarity Share Fair will be distributing 200 care packages to key locations throughout the city as well as to individuals who express a need for help. More info…
  • Siuslaw Outreach Services: The Service Center and Clothing Room is closed to “drop-ins” now through March 31st. If you are experiencing domestic or sexual violence, please call our crisis line at 541-997-4444. For all other services please call 541-997-2816, message us on Facebook, or email us at to speak with an advocate and we will try to assist you as best we can.
  • St. Vincent de Paul: Continues to provide assistance and support clients, staff and volunteers, to the best of their ability while balancing health and safety. Visit their COVID-19 updates and information page for information.
  • Utilities: EWEB is temporarily suspending disconnections for non-payment. Their customer lobby is currently closed. NW Natural will not currently disconnect customers for non-payment.
  • White Bird Front Rooms Resource Center: New hours are 9am to 5pm with limited services. People will not be allowed in or around the building except for accessing the following services; mail and messages, clothing, phone access, water access, and hand washing. Porta-potties will be available outside of the building.
  • White Bird Homeless/SHOP: Available 10-3 pm Monday-Thursday at 341 E 12th Ave to sign people up for OHP.


  • Bethesda Lutheran Church‘s food pantry will be open the 2nd and 4th Saturdays from 9:30-12pm. 541-688-9085
  • Burrito Brigade will continue to distribute food this weekend.
  • All Cafe 60 sites are providing to go meals instead of sit down meals, except:
    • Florence, which is closed except for Meals on Wheels.
    • River Road, which asks that seniors instead pick up meals at the Olive Plaza site at 1135 Olive St., Eugene.
  • Catholic Community Services will be distributing 100 premade food boxes from 9-12 on Monday, Wednesday, and Friday at both of their locations. They will be closed on Tuesday, Thursday, and Saturday.
  • Creswell Food Pantry: 541-246-9117 Pre-prepared boxes are given in the parking lot.  Thursdays 12-3pm.
  • Crossfire Hands of Hope: 942 28th St Springfield. (541) 686-5433 Drive thru hot breakfast– Sundays 8:30-10:30am ; Food boxes– Thursdays 12-4pm; Drive through dinner– Thursdays 6:30pm; Celebrate Recovery crisis line– 541-913-6303
  • Dining Room will work to stay in operation, 270 W 8th, Eugene. We will serve to-go meals M-Th at no cost between 12-3pm (or until food runs out) instead of seating guests inside.
  • The Eugene Faith Center will not be opening their food pantry until April.
  • Florence Food Share 541-997-9110 Only open M, F 9:30-1 and W 4-6. Drive up, call from your car to place an order and they will deliver a box to your car.
  • Food for Lane County: FOOD For Lane County continues to distribute food. Check or call 541-343-2822 for real time upates to changes to pantry, meal, or produce site hours or days of operation. People who are unable to leave their homes for groceries can send a proxy to a pantry to pick up food on their behalf.  Please have proxy bring this form:
  • Food Stamps: Oregonians can order groceries online on Amazon and Walmart using food stamps 
  • Greenhill Humane Society has a food bank for pets. If you need financial support to feed your pet, 541-689-1503.
  • Junction City Local Aid: 541-998-3992 Food pantry open T,W 9-1 last Saturday of the month 10-12.
  • Laughing Planet cafe supplying lunch to children on school lunch assistance during closure
  • Little Free Pantries: Non-perishable food available in “Little Free Pantries” to local neighborhoods. Current locations:
    • Springfield
      • 440 9th Street, Springfield (between C and D st)
      • Corner of 49th/B st Springfield
      • 2400 D st Springfield
      • 205 N. 23rd(Hope Community)
    • Eugene
      • Corner of 36th and Mill Street, Eugene (Near Tugman park)
      • 2240 Cleveland Street, Eugene
      • 1695 Elkay st Eugene (N Park and Elkay)
      • 1965 Filmore st Eugene, Or (Near ATA Midde school)
      • 10th and Monroe Eugene (Monroe Park area)
      • On Wilkes Dr just past Scenic (1/3 mile from River rd)
      • Waite st near Pattison Eugene (Bethel area)
      • N. Grand about a block from Whit Head start
      • W. 25th/ Jackson
      • On Argon/Bryon near Spring Creek Elementary
      • On Hyacinth down the street from Irving Elementary
      • On W. 18th near Van Buren
      • The corner of 3rd/Blair
    • End of Dorsa in Junction City
  • Mapleton Food Share 541-268-1033 Open 2nd Thursday and 4th Saturday from 10-2.  People can still come in and shop, but they must take a number.  Once inside, the volunteers will collect the food the shoppers choose.
  • Meal sites and Meals on Wheels in Eugene will be dropping off frozen meals once a week, instead of daily deliveries.  For more information about the Senior Meals Program, please call 541-682-3353 or 1-800-441-4038.
  • Mobile Food Pantry – Eugene:  has moved to a drive-through format to keep people out of the rain and in their cars to avoid contact. Walk-up service is available for those with no car. Please drive to the Campbell Center parking lot at 155 High Street to check in and get your car in line. Food will be distributed 4:30 – 6:30 pm on Tuesdays in the alley of the Mim’s house at 3rd between High and Pearl.

    -What to bring? No household documentation required. All food will be pre-bagged

    -What types of food? Shelf-stable dry goods, fresh produce, frozen meat, and yogurt

    -Who is eligible for food? Any household that is 300% of the Federal Poverty Level or lower. Need to bring food to a home-bound person? Use the intake form & permission slip found on the FFLC website.

  • Mobile Food Pantry – Springfield: In partnership with Willamalane, the Mobile Pantry will provide food for families and individuals at the Bob Keefer Center Sports Complex parking lot, located at 250 S 32nd St, Springfield on Thursdays from 4:30-6:30pm. This distribution will be a drive through format, please stay in your vehicle when you arrive. If you do not have a vehicle you can still access food. A second check in station will be set up for folks on foot or bike.

     -What to bring? No household documentation required. All food will be pre-bagged

     -What types of food? Shelf-stable dry goods, fresh produce, frozen meat, and yogurt

     -Who is eligible for food? Any household that is 300% of the Federal Poverty Level or lower.

    Need to bring food to a home-bound person? Use the intake form & permission slip found on the FFLC website.<>

  • NAACP will distribute food, including dry goods, produce and meat, on March 26 and 31 at the Historic Men’s House 330 High St., Eugene. Please bring a re-usable bag.
  • New Hope Baptist Church in Creswell 541-895-4436 Wednesday meal from 5-6 is to-go, delivered to cars.
  • Oakridge Food Pantry Still open at regular hours. 541-782-2192
  • Olive Plaza Dining Room and the Springfield Cafe 60 will serve to go meals only to those 60 and older at their regular hours.
  • Online: Oregonians can order groceries online on Amazon and Walmart using SNAP food stamps.
  • Snap Benefits: Having your work hours cut or eliminated? Worried about getting food on the table? You might qualify for SNAP. Just apply online:
  • South Lane Wheels in Cottage Grove is closed.
  • Triangle Food Box in Blachly will provide food boxes to households in Blachly on April 17 from 10-2.  No one will be able to enter the building, boxes will be prepared ahead of time and dropped off to vehicles.  541-925-3254


  • For people who use drugs, people who engage in sex work and people vulnerable to structural violence
  • The Center for Community Counseling is open providing mental health counseling for low-income people in Lane County. In addition, we are also offering short term counseling for the general community. These services are provided by phone or videoconferencing. Please call 541-344-0620 for information.
  • HIV Alliance: Continuing modified operations. Office is only open MThF from 10-2 Visit for misinformation.
    • Needle exchange locations and times:
      • HIV Alliance– RV outside of office Tues 1-3pm; F 1-5pm
      • 4th and Washington, Eugene– 6-7:30 MW
      • 18th and A St, Springfield– 6-7 Th
  • Hourglass Community Crisis Center: Now open from 11am to 11pm, but only accept new admissions up to 9:30pm. Can serve up to 8 individuals at a time to allow proper social distancing and for appropriate staff coverage. Still accept clients from all standard referral and access points. Hourglass staff will be screening all walk-in clients at entry. If a client answers ‘yes’ to any of the COVID-19 screening questions, they will not be admitted but staff will provide resource contact information and/or assistance contacting appropriate resources.
  • Options Counseling and Family Services: Eugene and Springfield offices are still open. Most therapists are doing telehealth, and they are still taking new clients. Call (541) 762-1971 with questions or visit
  • SASS Crisis Services Center: Drop-In, Support Groups, In-Person Counseling Suspended. Staff will connect with clients individually to arrange phone conferences for all meetings that are currently scheduled or will make other individual arrangements as needed. Crisis hotline support 24/7 is still available at 541-484-9791 / 844-404-7700.
  • Senior and Disability Services 541-682-3353 Eugene office is limited to 10-2 M-F. The Cottage Grove and Oakridge offices are closed. If possible, please call and leave a message and staff will return the calls. Please apply online for services,
  • Siuslaw Outreach Services, Florence: 541-997-2816 The drop in center is closed, please call for an appointment for emergency services. If you don’t have a phone, knock on the door M-Th 10-2 and they will try to help.
  • SOS Crisis Line, Florence: 541-997-44344 If you are in a domestic violence situation, sexual assault or trafficking, please call.
  • White Bird CAHOOTS: CAHOOTS continues to operate 24/7 at this time, if you are in Eugene please call (541) 682-5111, for those in Springfield please call (541) 726-3714. We are sealing the van compartment to protect patients using transportation services. Staff will be wearing extra masks and coverings to keep themselves healthy so they can keep working.
  • White Bird Chrysalis Behavioral Health Outpatient Services: Posting updates daily to Facebook Page. UPDATE 3/24 5PM: In order to help control this pandemic we are deciding to switch to remote contact through phones or video meetings only. Your case manager will contact you with details about UA’s, 1:1, groups. Future clients: Intakes will also be done remotely.  If you are currently scheduled to come in person, we will contact you about remote options.  If you need an intake packet, please call to have one emailed or mailed to you for now. Our office is closed for walk-ins until further notice.  We hope to see you again soon!
  • White Bird Counseling: Implementing telehealth options for clients.
  • White Bird Crisis Services: Walk-in crisis services at 990 W. 7th Ave are currently unavailable. 24/7 crisis phone services will still be available to the community at 541-687-4000 / 1-800-422-7558
  • White Bird Dental Clinic: Posting updates to Facebook Page. Because of the Coronavirus Pandemic White Bird Dental is discontinuing walk-in clinics. We will be seeing extreme emergencies only. All patients will be triaged by phone 541-344-8302. We will remain open Monday thru Friday but encourage patients to call rather than come into the clinic.
  • White Bird Medical Clinic: Operating with reduced staffing, working on implementing Telehealth protocols, unable to do any COVID-19 testing due to supply issues. Still scheduling appointments, not taking walk-ins.
  • Willamette Family continues to take precautionary action in mitigating the risk of exposure to COVID-19. They are still accepting individuals through referrals and phone appointments at the Rapid Access Center, and their Outpatient and Day Treatment facilities are making the transition to offer treatment services through telehealth. Please call 541-762-4300 if you are seeking treatment.
  • Womenspace is not currently holding support classes and not serving people in walk in. Please use their 24 hour support line to receive services for domestic violence supporters– 541-485-6513

Resource Sharing

  • Lane County Mutual Aid Network – COVID19 Response: Public Facebook group for sharing and organizing community resources in response to COVID-19 in Lane County and surrounding areas. The goal of this group is to organize the local community on the grassroots level to ensure vulnerable community members have access to food, housing, healthcare, and other necessities. It is also for the redistribution of resources in the case that stockpiling prevents people from accessing basics. You can also post requests for aid/support here.
  • Southeast Neighbors Recovers: Residents can request help or sign up to donate and volunteer at This neighborhood-based pilot project is designed to match neighbors’ needs and resources, organized by the Eugene, OR neighborhood Preparedness Committee, David Monk, chair.
  • United Way: To help address some immediate needs of local nonprofits during this pandemic, United Way of Lane County is actively collecting and sharing information with the community about nonprofits seeking volunteers at
  • Whiteaker Mutual Aid Network: Their site at provides COVID-19 preparedness & recovery for Whiteaker residents. Neighbors can request help or sign up to donate and volunteer. Organizations can help by clicking “I Represent a Local Organization” at the upper-right.


  • Centurylink: For the next 60 days, we’ve committed to waive late fees and to not terminate a residential or small business customer’s service due to financial circumstances associated with COVID-19. We are also suspending data usage limits for consumer customers during this time period due to COVID-19.
  • Comcast Wireless Internet Essentials: free increased speeds and free 2 months for new customers
  • ERAP Emergency Rental Assistance Program, eligible customers can receive $300 spread out at $75 per month for four months. This program is available to households of senior or disabled persons, or child(ren) aged 18 and under. To apply for this program, contact: Lane County Human Services Commission – 541-682-3378
  • EWEB is temporary suspending service disconnections and late fees for customer non-payment during the coronavirus crisis. Starting April 1, our customer-owned utility will expand its EWEB Customer Care program to provide a $260 credit to any customer who loses a job. Affected customers can apply for this bill credit by submitting proof of unemployment benefits from the Oregon Employment Department. Unlike other assistance programs, the job loss benefit doesn’t include an income threshold.
  • EPUD – Eligible customers can receive up to $300 credited to their EPUD account. To apply, contact the agency nearest you: Springfield Catholic Community Services – 541-747-8349, Eugene Catholic Community Services – 541-345-3642, Cottage Grove Community Sharing – 541-942-6492
  • First Place Family Center will still be accepting and processing applications for the Homeless Prevention and Barrier Busters programs by appointment only Saturday thru Wednesdays 10am – 3pm. Interested families should still contact Kevin Douglas at or 541-357-1734.
  • NW Natural: Will not disconnect customers who can’t make a payment due to impacts caused by the coronavirus. Customers will continue to receive bills and past-due notices. But NW Natural will not send a final shut-off notice and disconnect service.1-800-422-4012, Monday- Friday, 7:00 a.m. to 6:00 p.m.
  • Spectrum Wireless: Charter will offer free Spectrum broadband and Wi-Fi access for 60 days to households with K-12 and/or college students who do not already have a Spectrum broadband subscription and at any service level up to 100 Mbps. To enroll call 1-844-488-8395. Installation fees will be waived for new student households.
  • SUB: Effective immediately, SUB is increasing our emergency payment fund for low-income customers, Project Share, by $49,000 to $87,000 to help our most vulnerable customers. Specially trained staff standing by to help customers who need extra time and flexibility in making payments. 541-746-8451.


Note from the City of Eugene: Staff including Eugene Police Department are committed to supporting people experiencing homelessness, including ensuring access to food and water, hygiene and sanitation resources, healthcare, and shelter. Many homeless people are trying to observe social distancing and have set up safer spaces for themselves. This is being accommodated as long as it can be done safely and doesn’t become a private property trespass, constitute criminal behavior, or pose a significant health and safety issue that out-weighs the need for the individuals to stay in that place. 

  • City of Eugene: Housing Resources
  • COVID-19 Emergency Shelters: In response to the Statewide “stay at home” Directive, Lane County has established two respite/shelters in Eugene at the Fairgrounds at 796 W 13th. The County is checking all arrivals for COVID-19 symptoms and segregating anyone displaying symptoms in the Wheeler Pavilion at the Fairgrounds and monitoring their health. Wheeler Pavilion will have Occupy Medical on site to support individuals with medical needs. The Exhibit Hall hosts 134 beds and is currently at capacity. There is one 32-bed site open in Springfield (Memorial Building, 765 A st). These respite shelters function to provide the unhoused with access to the facilities during the COVID-19 viral outbreak. Click here for more information.
  • Families: All families currently being sheltered overnight through the will remain sheltered throughout the night and day at the Annex shelter facility. The G-Street Oasis is closed to walk-ins and new clients. They will remain at the phone to assist clients with referrals. 541-214-0260
  • Mission: Due to changes necessitated by COVID-19, access to the Eugene Mission for services will be limited to residential guests only effective Monday, March 23, 2020. Residential guests will be encouraged to remain on campus 24/7. The Eugene Mission is pleased to announce that it will be commencing mobile delivery of essentials to its unhoused neighbors beginning on Monday, March 23, 2020, to the places where these individuals are located to the extent permitted by law and other conditions.
  • Sheltercare: The lobby is currently closed. They are not currently processing new clients for behavioral health. The rent and deposit support is temporarily on hold. No one comes to the building without an appointment. Please call 541-689-7156
  • St. Vincent de Paul: Dusk to Dawn is now open 22 hours a day for single adults to find shelter and hygiene stations. For questions about HWY 99 sites and programs, please call: 541-689-6747 and visit their COVID-19 updates and information page for more information.
    • Lindholm Center: OPEN
      Atkinson Food Room, Laundry, showers, and meals still available with limited capacity. Vouchers and home visits have been suspended until further notice.
      450 Highway 99 North
      Eugene, OR 97402
      Phone: (541) 461-8688
      Nearby LTD bus lines: 40, 41, 43, 95


  • Local Bike Shops (list from InMotion): Our Eugene biking community is working hard to provide everyone with access to active transportation during our current crisis. Bike shops are considered to be essential businesses, and are taking measures to ensure the safety of their staff and customers. Repair services and bike sales have increased for some shops as a result of the quarantine. Leo Cruces, an employee at Klink Cycles, shared that many people are looking for tune-ups on their bikes in order to enjoy recreational rides or to get their families out of the house. Regardless, Cruces is “…happy to help people get outside and get where they need to go”. Make sure to factor in extra wait time and practice social distancing when you visit your local bike shop and it’s recommended to call before visiting a shop to make sure they are open and available. Below are updates from some local shops:
    • Arriving by Bike: Regular business hours, Doors are open to minimize surface touching, Every bike is cleaned and sanitized before service begins, Taking names and contact information so customers don’t have to wait in-store for their service to be completed, Inventory items may not be handled or touched by customers
    • Bicycle Way of Life: Limited hours: 11 am – 5 pm every day, Curbside pick-up is available for bikes being dropped off for service, Limited contact, social distancing, and sanitization are being prioritized
    • Bike Friday: Closed March 22nd-April 5th for employee safety
    • Hutch’s: Regular business hours, Happy to accommodate any requests for the purposes of safety, Practicing social distancing and disinfecting the store frequently
    • Klink Cycles: Hours: 10-6 Tuesday-Friday, 11-5 on Saturday, Not allowing customers in the shop for safety, providing service outside
    • REI Bike Shop: Temporarily closed
  • Department of Motor Vehicles— Under Governor Brown’s March 23 “Stay Home, Save Lives” Executive Order, all DMV offices are closed to the public for all types of transactions until April 28th or further notice. The DMV is encouraging everyone who can do so to submit transactions by mail or call in by phone. The Eugene DMV office will be open (along with 5 others in Oregon), by appointment only, for commercial driver knowledge testing and issuance of original and replacement commercial drivers licenses and commercial learners permits. The Eugene DMV is not providing any in person services.
  • LTD: Fare is now free to all passengers. Service changes: “Sunday-level of bus service on Saturdays and Sundays; and a modified Saturday-level of service Monday through Friday. Route 92 Lowell and Route 96 Coburg will have limited service on Monday through Friday. All changes are in effect until further notice.”
  • PeaceHealth Rides: Eugene’s bike share system is open and operating with a slightly reduced number of bikes, operational changes that keep staff safer, and cleaning procedures to help increase safety for users. Discounted Bike Rental for Oregon Trail Card Holders
  • RideSource: Will operate regular Sunday service Monday through Saturday for only essential trips. On Sundays, RideSource will operate a Sunday-level service for medically essential trips only.
  • South Lane Wheels in Cottage Grove is closed beginning today through April.
  • Team Vinis: If anyone needs someone to pick up groceries or medications for them, you can fill out the form at “Team Vinis” and they will arrange a free pick up.  Full repayment of items is required.


  • 15th Night: Will be continuing to offer support and resources for unhoused youth and those working with them via phone and text at (541)246-4046.
  • Child Care: Help for working families with low incomes to access child care and help providers stay in business during the state of emergency is available. Providers and parents/caretakers may contact the DHS Direct Pay Unit with questions Monday-Friday from 8:30 a.m. to 4:30 p.m. at 1-800-699-9074.
  • Child and Adolescent Crisis Response Team Update: They are no longer doing in person responses. Only de-escalation over the phone.
  • First Place Family Center: All families currently being sheltered overnight through the Night Shelter program will remain sheltered throughout the night and day at the Annex shelter facility. The First Place Family Center (FPFC), located at 1995 Amazon Parkway, will still remain open for literally homeless or extremely vulnerable families 7 days a week. Hours have been reduced to 10am – 3pm.
    • Services at the FPFC will be restricted to picking up critical supplies such as food, diapers, toiletries and other hygiene products. Entrance into the FPFC facility will be limited to one family at a time for use of bathrooms, laundry, and showers only.
    • FPFC will still be accepting and processing applications for the Homeless Prevention and Barrier Busters programs by appointment only Saturday thru Wednesdays 10am – 3pm. Interested families should still contact Kevin Douglas at or 541-357-1734.
    • Families who have questions about services at FPFC should still call 541-342-7728.
    • General donations to the SVdP are not being collected at FPFC at this time. The only donations being accepted at this time are masks, hand sanitizer, and temporal thermometers.
  • Head Start: All Head Start classrooms, including Early Head Start classrooms and home visiting services, will remain closed until April 28th, unless closure is extended or lifted before that date. All sites and offices are closed to the public and staff are working remotely. Head Start is still accepting applications for the current and upcoming school year, please visit and click on the ‘Enroll’ tab.
  • Hosea Youth Services: The Resource Service Center will be open from 1 to 6:30 pm for essential needs only (showers, laundry, etc). Dinner will be to-go boxes, and will be served at 5pm
  • Lane County Call Center: The County has set up a screening line for youth impacted by the recent deaths in our community. That number is (541) 520-1547 and is open M-F from 1:00pm to 4:30pm.
  • Looking Glass: Station 7 and New Roads have not yet altered either of our hours or services. Station 7 remains open 24/7 with shelter and basic needs services and New Roads is open Monday-Friday 8:30 am to 4:45 pm with showers, laundry, meals, hygiene, phone and computer access and case management.
  • New Roads: We are limiting New Roads access. We will remain open our regular hours 8:30 am to 4:45 pm Monday through Friday but we will be handing out to go meals and to go hygiene items through our door; only allowing one youth in at a time for shower and laundry access. Youth can either just show up and knock on our window or call ahead to schedule a time for shower/laundry.
  • Street Feed and Street Outreach Alliance Project (SOAP) are going to start going out to primarily youth camps on the weekend, providing hot food and outreach (survival) supplies. If there is a camp in need of outreach supplies and or hot food please contact  / / IG: core.eugene  /
  • Station 7 – Looking Glass: Services remain unchanged aside from requiring youth to have their temperature taken at access and thoroughly wash their hands. Youth who show up with symptoms of Covid-19 need to be assessed by a medical professional prior to being allowed shelter access. Capacity is 8 youth per night. Asking that youth accessing shelter remain in the program for 24 hours a day.
  • The Child Center: TCC is reconfiguring services with already available telehealth counseling, and will be re-opening Day Treatment programs soon. Read press release…
  • White Bird HOOTS (Helping Out Our Teens in Schools): In light of school closures due to COVID-19 HOOTS (Helping Out Our Teens in Schools) will be offering mental health support by phone for students, families, and staff of high schools from 9:00 AM to 4:00 PM Monday through Friday.For students, families, and staff of Churchill, North Eugene High, Sheldon, South Eugene High, Ecco, Network Charter, Wellsprings, Twin Rivers Charter, Willamette High, and Kalapuya, please call (541) 246-2342For students, families, and staff of Academy of Arts and Academics, Gateways, Springfield High, Thurston High, South Lane School District High Schools, and Oakridge High, please call (541) 246-2332.


Closures and Program Changes:

  • Buckley sobering services for two weeks due to the coronavirus pandemic.
  • All NAMI Lane County Resource Centers are closed, and all groups, classes, meetings, and presentations are cancelled due to the concerns around COVID-19.
  • PeaceHealth Woodfield Station same-day clinic is closed
  • All Eugene and Springfield Libraries locations are Closed
  • Uhlhorn Day Center is closed.
  • ElRod Center:All group activities at the ElRod Center are canceled or will be rescheduled until further notice. All individual and family therapy sessions will continue as scheduled.
  • Family Relief Nursery:All sites, Cottage Grove, Creswell and Drain will be closed to the public and no classes until April. More information, contact Family Relief Nursery at 541-942-4835 or go to org.