New Volunteer Training (NVT) is an 8-week course designed to orient participants to White Bird Services,  to services available in Lane County, and to the basic skills necessary to be a volunteer at the Bird.

Participants will be trained as Front Desk Receptionist, where they will learn to operate a multi-line business phone, make appointments for White Bird services, provide information and referrals to the public, and triage other calls and walk-ins as needed (including crisis situations).

The training includes: general history of White Bird, presentations from each of the programs that make up the Clinic, a communication workshop, how to access other community resources, developing skills that are helpful for human services providers, and integration into this collective.  In addition to the classes, participants will do 3-½ hours/week on-the-job training with a trained receptionist (a total of 6-7 hours/week).

This training is the entry point for all those interested in volunteering at White Bird and is a prerequisite for other trainings offered by the Clinic.


  • Class attendance on Wednesday evenings from 6-9 for 8 weeks
  • One desk shift (as a greeter) per week, starting after your second class (shifts are 3.5 hours long)
  • Get desk trained (checked off by two trained staff)
  • An energy exchange of 10 desk shifts after you become desk trained.

Sign up to volunteer!

Your Name (required)

Your Email (required)

Your Phone (required)

What area are you MOST interested in volunteering? (required)

How did you hear about volunteering with White Bird? What do you know about White Bird? (required)

Why are you interested in volunteering here, and what do you hope to gain from your experience? (required)

What experience, if any, do you have in human services? (work-paid or volunteer, school, etc.) (required)