White Bird Clinic

White Bird Building New Dental Clinic

Rendering courtesy of GMA Architects, an architecture and design firm in Eugene, Oregon

Download Press Release (PDF)

The new clinic will increase the dental program’s capacity by seventy-five percent.

EUGENE, OREGON – White Bird is constructing an expanded dental clinic at 1415 Pearl St. that will offer urgent and preventative oral health care. The clinic is expected to open in October.

Too many unhoused and low-income community members need dental care that they cannot access. In response, White Bird has purchased the building at 1415 Pearl St. and is developing a dental clinic that increases capacity by 50 patients a week. The new facility will also allow White Bird to serve more elderly patients, children, and families.

Poor oral health presents significant challenges for many unhoused community members. According to Trillium Community Health Plan, many of their patients don’t ever see a dentist. The last two Lane County Community Health Improvement Plans identified access to affordable dental care as a major priority.

The dental clinic was founded in 1995 and has grown continuously since then. The twenty three year old facility is the limiting factor in White Bird’s ability to meet the increased community need for oral health care.

White Bird Clinic has a history of identifying, assessing, and responding to community need by leveraging existing resources. The dental expansion project is a central component of White Bird’s mission of service to low income, under-served community members. Once the new dental clinic is completed, the current clinic facility will be renovated to add a walk-in clinic to White Bird Medical. The new service will provide an alternative to hospital emergency room visits for low-income patients suffering an acute issue, offering compassionate and expert care and substantial cost savings for the community.

In addition to the dental clinic and walk-in medical clinic, White Bird is developing a new crisis center adjacent to the Whiteaker neighborhood as well as expanding CAHOOTS hours and geographic coverage. This is the first time in White Bird’s fifty year history that it has conducted two construction projects and multiple program expansions simultaneously, an indicator of the volume of unmet community need that the agency addresses.

In order to care for our most vulnerable community members, White Bird is taking a risk by growing many different programs at once, and we’re turning to the community for support and partnership. Please call 541.342.8255 or click here to donate to the project of your choice.


In 1969, a group of student activists and concerned practitioners came together to provide crisis services and free medical care for counter-culture youth in Eugene. Having grown continuously since then, today White Bird Clinic has 200 staff members and more than 400 volunteers each year.

White Bird Clinic Celebrates Fifty Years with Major Expansion

In 1969, a group of student activists and concerned practitioners founded White Bird Clinic to provide crisis services and free medical care to counter-culture youth in Eugene. Having grown continuously for fifty years, White Bird now has ten programs, 200 staff members, and more than 400 volunteers.

To celebrate our fiftieth, we’re growing our programs, demonstrating our commitment to serving low income, under-resourced community members. In response to burgeoning community need, White Bird is expanding medical, dental, crisis, and CAHOOTS services.

White Bird has a fifty-year track record of identifying, assessing, and responding to community need by leveraging our existing resources. We respond rapidly and effectively by building on existing, successful programs. Our expansion consists of:

  1. Opening a new medical walk-in clinic for individuals who are low-income and/or homeless and uninsured. The clinic, below the existing primary care clinic, will provide an alternative for patients experiencing an acute issue who lack health insurance, diverting a great number of emergency room visits.
  2. Enlarging the dental program to increase its capacity to serve patients by nearly 75%. White Bird is renovating the building at 1415 Pearl St. into a clinic that will also provide denture care for elderly patients and serve more children and families.
  3. Increasing access to crisis services by moving the crisis program to 990 W 7th Ave., adjacent to the Whitaker neighborhood. The new crisis center will house the 24/7 crisis line phone service as well as walk-in services in a trauma-informed space intended to minimize environmental triggers that may be re-traumatizing.
  4. Expanding the hours and geographic coverage of CAHOOTS mobile crisis services, which responded to over 21,000 calls in 2018, saving an estimated $6M in emergency medical services costs alone.

In order to serve more folks in need, White Bird is taking a risk by growing many different programs at once, and we’re turning to the community for support and partnership. Please call 541.342.8255 or donate to support the project of your choice.

White Bird Breaks Ground on New Crisis Center

White Bird is developing an expanded Crisis facility adjacent to Eugene’s Whiteaker Neighborhood

Download Press Release (PDF)

EUGENE, OREGON – White Bird Clinic’s Crisis program will offer expanded walk-in services as well as a telephone crisis line from a renovated facility at 990 W 7th Ave. Construction started April 29th and is expected to be completed in early July. The new location improves access to White Bird services for community members in the Whiteaker and West Eugene.

The new crisis center will house the crisis line phone service, which White Bird has operated 24/7/365 for 50 years, as well as walk-in services in a trauma-informed space. The choice of location is intended to expand White Bird’s presence in the Whiteaker neighborhood as well as its reach into west Eugene and western Lane County.

This safe space is intended to minimize environmental triggers that could be re-traumatizing. In 2018, the crisis team had 13,387 client encounters, 2,743 of them walk-in and 10,644 through the telephone crisis line. There were 4,237 contacts with clients in crisis and 2,976 contacts with clients seeking mental health information and referral. We served 2,006 unhoused clients and diverted 636 emergency room visits.

The crisis center construction is the first of many projects that will increase White Bird’s ability to care for Eugene’s most vulnerable community members. The agency has purchased two new buildings, is developing new dental and medical clinics, and is expanding CAHOOTS coverage and hours.

White Bird is taking a risk and growing to better serve, and is turning to the community for help with the financial resources needed to care for our most vulnerable community members. Contributions support White Bird’s mission and services for those in need. All donations are tax deductible.

In the Media

Public Benefits Assistance with SSI/SSDI Applications

At White Bird, our SOAR-trained Public Benefits Advocate provides assistance to eligible individuals in completing thorough, quality SSDI/SSI applications. The focus is on individuals who are homeless and at risk of homelessness who experience mental health and/or physical health conditions. These services are offered free of charge.

A screening process helps to determine potential eligibility based on many various factors like work history, income, marital status, and resources. The application itself can take a couple of hours to fill out, and it’s important to have all the information ready prior to applying. Potential clients should anticipate meeting with the Benefits Advocate 3-5 times before actually completing the application.

The Benefits Advocate can assist clients in obtaining information, but it will make things go faster if the client has the following information:

  • List of medical sources that have treated the client, with strong focus on the last two years’ records
    • Sources can include: primary care doctors, hospitals and ERs, behavioral health hospitals, mental health counselors, psychiatrists, corrections facilities, education records, vocational rehab or job training programs, social services agencies
  • A list of tests or procedures ordered (x-rays, MRIs, mental health assessments, etc.)
  • A list of medications prescribed (if applicable)
  • The last 15 years’ work history

What the Public Benefits Advocate Can Do:

  • Acts as a representative on the claim – allows the benefits advocate to speak to the Social Security Administration and Disability Determination Services (SSA and DDS) on the client’s behalf. Also receives copies of all correspondence sent to the claimant; can be a consistent point contact person for SSA/DDS.
  • Requests medical records with the claimant’s permission.
  • Assists the claimant in navigating the disability application process, including help filling out reports and responding to requests from SSA/DDS.
  • Makes referrals for other White Bird programs/services, as well as other community resources
  • Helps claimants file a reconsideration for a denied claim (for clients who have already filed an initial claim with the benefits advocate)
  • Make referrals to disability attorneys when appropriate (reconsiderations and Administrative Law Judge hearings).

What the Benefits Advocate Can’t Do:

  • Cannot do it without the client! It is vital that the client stays involved in the process and maintains communication with the Benefits Advocate. MANY disability claims get denied simply because the claimant does not maintain contact or respond to requests from SSA/DDS
  • Cannot guarantee approval on a claim. We screen clients for various eligibility factors and work with people who have a strong chance of being approved, but it is SSA/DDS that makes a determination of disability status.
  • Cannot “expedite” or otherwise speed up the process. We can help the claimant put together a complete application and proactively fill out reports in advance of them being requested, but the agencies that make the decisions are often dealing with a backlog of applications and sometimes things move slowly.
  • Cannot see into SSA’s or DDS’s systems or files. The benefits advocate does not work for SSA or other governmental agencies; the benefits advocate can communicate SSA/DDS and confirm that these agencies have what they need, but does not have direct access to the records.
  • Cannot help apply for other benefits/services – SSI/SSDI only. (No Section 8, housing/rental assistance, SNAP, energy assistance, phones, IDs, birth certificates, etc.)

*SSI/SSDI Outreach, Access, and Recovery (SOAR) is funded by the Substance Abuse and Mental Health Services Administration (SAMHSA) and is a national program designed to increase access to the disability income benefit programs administered by the Social Security Administration (SSA) for eligible adults who are experiencing or at risk of homelessness and have a serious mental illness, medical impairment, and/or a co-occurring substance use disorder.

For more information and to set up an appointment, please contact us.

Free Oregon Birth Certificate for Persons Who Are Homeless

A birth certificate is an important legal document. It is needed to apply for other forms of identification (such as a driver’s license, Social Security card, or state ID card) that you need in order to:

  • Work
  • Get a place to live
  • Apply for and receive public assistance, and
  • Remove other barriers.

Starting July 1, 2018, individuals who are homeless can come to White Bird to get help ordering their Oregon birth certificate free of charge. We will

      • Help you complete the birth record order form
      • Give you information on what documents are needed
      • Provide you a check for payment

You will need to mail your order form, check, documentation, and completed application to Oregon Vital Records. Vital Records will mail your birth certificate to you in care of the address on the order form.

Can I get my birth certificate for free if I was born in another state?

This program is for persons born in Oregon. Check with the state where you were born to see if they offer free birth certificates to persons who are homeless.

Do I have to provide proof of identity?

Yes. A list of acceptable proofs of identity is on the Oregon Vital Records website. If you don’t have acceptable proofs of identity, we will help you work with Oregon Vital Records to determine what information is needed to release your birth certificate.

Can I get free birth certificates for my family?

No. The grant program was established for individuals who are homeless to get their own birth certificate free of charge. This grant program does not provide funds to get family members’ birth certificates.

Where will my birth certificate be mailed?

Your birth certificate will be mailed to the address on your order form. The envelope will be addressed to you since it is your birth certificate.

Will I be able to use the birth certificate to get other documents such as an Oregon identification card or driver’s license?

Yes. A birth certificate is a legal document used to establish identity. It shows who you are, and when and where you were born. Your birth certificate is a legal document and is confidential. Be sure to keep it in a safe place.

This program is supported by one-time funds, so please apply for birth certificate help as quickly as possible. Future funding for the program will need to be authorized by Oregon legislators.

For more information, please contact Homeless Case Management at 541-342-1295 or drop in at 323 E 12th Ave, Eugene OR 97401 during walk-in hours.

Walk-In Hours
Monday: Walk-ins: 12-2 pm
Tuesday: Walk-ins: 12-2 pm
Wednesday: Walk-ins: 12-2 pm
Thursday: Walk-ins: 12-2 pm

Appointments outside of walk-in hours are available by request.

Crisis 101

Responding to someone in crisis can be difficult, and knowing someone is suicidal can be scary, especially when we’re not sure how to respond. For many of us, our natural reactions to crisis can quickly escalate a situation and make things worse. That’s why professional crisis workers seek out training and practice crisis intervention strategies so that they’re prepared to navigate a crisis situation and offer support. When we develop a plan for offering support in crisis situations, it is more likely we will not go into crisis ourselves when assisting someone.

Often, for those experiencing suicidal thoughts, help can be as simple as having someone to talk to. For many, social isolation, history of trauma, mental health issues, or belonging to historically oppressed groups can lead to periods of suicidal ideation. But how do you know if someone is experiencing suicidal ideation? Often there may be signs of suicidal thoughts or behaviors.

Some warning signs of suicidal ideation can include:

  • Threatening to hurt or kill oneself
  • Seeking access to means to hurt or kill oneself
  • Talking, thinking or writing about death, dying or suicide
  • Increased use of alcohol or drugs
  • Withdrawing from family, friends or society
  • Showing rage or talking about seeking revenge, appearing agitated or angry
  • Talking about feeling empty, hopeless, or having no reason to live, or being a burden to others
  • Making a plan or looking for a way to kill themselves, such as searching online, stockpiling pills, or buying a gun
  • Talking about great guilt or shame
  • Feeling unbearable pain (emotional pain or physical pain)
  • Acting recklessly or engaging in risky activities that could lead to death, such as driving extremely fast
  • Giving away important possessions

If these warning signs apply to you or someone you know, get help as soon as possible, particularly if the behavior is new or has increased recently. Suicidal ideation is complex and there is no single cause, people of all genders, ages, and ethnicities can be at risk. In fact, many different factors contribute to someone making a suicide attempt. But people most at risk tend to share certain characteristics known as risk factors.

Often, family and friends are the first to recognize the warning signs of suicidal ideation and can be the first to assist in reaching out and getting help. Showing someone who may be experiencing a crisis that you care can make a world of difference in their life. Know how to start the conversation. Know how to ask, “Are you suicidal?” Know how to say, “I’m here for you,” and really mean it. Be aware of resources available in your community like the White Bird Crisis Line, CAHOOTS Mobile Crisis Services or the Help Book.

Risk Factors vs. Protective Factors

Characteristic and attribute that reduce the likelihood of attempting or completing suicide are known as Protective Factors. They are skills, strengths, or resources that help people deal more adequately with stressful events. Protective Factors enhance resilience and help to counterbalance Risk Factors.

Protective Factors:

  • Effective clinical care for mental, physical, and substance abuse disorders
  • Easy access to a variety of clinical interventions and support for help seeking
  • Family and community support (connectedness)
  • Support from ongoing medical and mental health care relationships
  • Skills in problem solving, conflict resolution, and nonviolent ways of handling disputes
  • Cultural and religious beliefs that discourage suicide and support instincts for self-preservation

Risk factors impact our ability to manage high stress situations. Being aware of these factors can assist if you are in crisis or helping someone in crisis.

Risk Factors:

  • Being exposed to others’ suicidal behavior, such as that of family members, peers, or celebrities
  • Depression, other mental disorders, or substance abuse disorder
  • Certain medical conditions
  • Chronic pain
  • A prior suicide attempt
  • Family history of a mental disorder or substance abuse
  • Family history of suicide
  • Family violence, including physical or sexual abuse
  • Having guns or other firearms in the home
  • Having recently been released from prison or jail

Suicidal thoughts can come on at any time like a tidal wave. Like a tidal wave, suicidal thoughts can leave a wake of destruction in their path.  It is important for someone experiencing these strong thoughts and emotions to have an anchor during one these episodes. Suicidal ideation can make it seem like death is the only way out in that moment. Our rational mind may not be able to see any other solution when amid suicidal ideation. If we can help someone ride out the wave until they receive professional help, the likelihood of suicide is greatly reduced. Below are 10 steps to assist you in helping someone in crisis.

Ten Steps to Help a Person in Crisis

Step 1. Encourage the person to communicate with you.

Step 2. Be respectful and acknowledge the person’s feelings.

Step 3. Don’t be patronizing or judgmental.

Step 4. Never promise to keep someone’s suicidal feelings a secret.

Step 5. Offer reassurance that things can get better.

Step 6. Encourage the person to avoid alcohol and drug use.

Step 7. Remove potentially dangerous items from the person’s home, if possible.

Step 8. Encourage the person to call a suicide hotline number. You as the helper can also call.

Step 9. Encourage the person to seek professional help.

Step 10. Offer to help the person take steps to get assistance and support.

For our 24/7 CAHOOTS mobile crisis services, call the police non-emergency numbers 541-726-3714 (Springfield) and 541-682-5111 (Eugene). For our 24/7 crisis hotline, call 541-687-4000 or toll free at 1-800-422-7558.

End-of-Life Counseling

White Bird Clinic is now offering in-home, end-of-life counseling services provided by licensed/supervised mental health counselors. Compassionate and client-centered, this service seeks to provide support for psychosocial, emotional, and spiritual issues related to death and dying. We serve adults on Oregon Health Plan (Medicaid) as well as homeless individuals or those at risk of becoming homeless. Hours are by appointment only.

Please call 541-342-8255 for more information or email Amy May, CSWA, QMHP at amymay@whitebirdclinic.org .

Mental Health First Aid USA for Older Adults: April 19 in Florence, OR

Mental Health First Aid USA for Older Adults is an 8 hour public education program which introduces participants to the unique risk factors and warning signs of mental health problems in adults over the age of 65, builds understanding of the importance of early intervention, and teaches individuals how to help an older adult in crisis or experiencing a mental health challenge. Mental Health First Aid uses role-playing and simulations to demonstrate how to assess a mental health crisis; select interventions and provide initial help; and connect older adults to professional, peer, social, and self-help care.

The training will be held at the Siuslaw Fire & Rescue 2625 Highway 101, Florence, OR 97439 from 8:30 am-5:30pm and will have light breakfast & lunch provided. The fee for the course is $49.00 per participant.

Register Online Today!

snowstorm

❄️ Ice/Snow Emergency Update

A brief situation report on the Ice/Snow Emergency as of March 1, 2019 at 7:00am.

INFORMATION

Lane County has opened a Non-Emergency Call Center for inquiries related to winter weather at 541-682-3977. The call center will run from 8:00 a.m. to 4:00 p.m.

If you know of a vulnerable individual, who is in need of assistance (homebound, medically fragile) you can contact the Lane County Public Inquiry Center at 541-682-3799 to let them know. Any emergency or threat to life should go directly to 911.

DAY ACCESS

White Bird Clinic’s Front Rooms day access program (341 E 12th Ave) is open until 10pm tonight and St. Vincent DePaul’s Lindholm Center (456 Highway 99) is open today until 5pm. The following community centers are open from 9am to 5pm.

  • Amazon Center 2700 Hilyard St. Eugene, OR 97405
  • Campbell Community Center, 155 High St. Eugene, OR 97401
  • Echo Hollow Pool, 1655 Echo Hollow Rd. **free showers
  • Hilyard Community Center, 2580 Hilyard Street
  • Petersen Barn, 870 Bertzen Rd. Eugene, OR 97401
  • Sheldon Community Center, 2445 Willakenzie Rd.
  • Sheldon Pool, 2443 Willakenzie Rd. **free showers
  • Downtown Eugene Public Library, 100 W. 10th Ave

CRISIS SERVICES

CAHOOTS mobile crisis is available in Eugene through the police-fire-ambulance communications center, 541-682-5111 and within the Springfield urban growth boundary through the non-emergency number, 541-726-3714. Crisis walk-in and phone support is available at 341 E 12th Ave.

PROGRAMS

DentalMedical, Homeless, and SHOP programs are open. Dental is holding an Urgent Care Clinic at 8:00AM. Chrysalis is open by appointment and for groups as scheduled. Call 541-342-8255 to confirm Mental Health Counseling appointments in advance.

HAZARDS

Public Works crews continue to clear roads and downed trees. Read about response efforts…

SHELTER

The Eugene Mission will be open tonight. The Egan Warming Centers will ACTIVATE today, Friday (03/01). They are on STANDBY for Saturday (03/02) and Sunday (03/03)!

FOOD

Meals on Wheels in Eugene will be delivering frozen meals today. Routes will be modified to prioritize delivery to the most vulnerable recipients. FFLC will be open but the Dining Room will be closed and will hopefully re-open on Monday.

TRANSPORTATION

LTD has returned all routes to regular weekday schedule. Most routes are no longer on snow detour. EmX buses are still dealing with some inaccessible platforms. Check with the EmX service alert for the current status of which EmX stations are being served. Before leaving in the home or work, visit LTD.org/service-alerts to see if your route is operating or on detour. For snow and ice route maps visit LTD.org/snow.

BASIC NEEDS

White Bird Clinic has identified a critical need for adult sized BOOTS in light of the inclement weather conditions that are likely to continue over the next week. If you are able, please take your donations of adult boots (used or new) to White Bird Clinic at 341 E 12th Avenue between 8am and 10pm. We will get them to people with the greatest needs.

White Bird Clinic Expanding Dental & Medical Services

White Bird Executive Coordinator Miles Mabray (front) stands with Fund Developer, Chris Hecht, in front of the dental and medical clinic currently serving 2,000 low-income patients annually.
CREDIT TIFFANY ECKERT, KLCC

download press release

EUGENE, OREGON – White Bird Clinic will purchase the building at 1415 Pearl St. and redevelop it into a dental clinic to serve burgeoning community need. The existing dental facilities at 1400 Mill St will be renovated to add urgent care services to White Bird’s medical clinic.

The new building will allow White Bird dental to serve 50 additional patients each week and increase capacity to host student internships. The clinic will also provide denture care for elderly patients and allow White Bird to serve more children and families. White Bird medical’s new urgent care services will provide an alternative to hospital emergency room visits for patients experiencing an acute issue who lack health insurance.

“With the increase in community need for affordable urgent and preventative dental care, we’ve been on the lookout for a larger facility to better serve clients. When this opportunity came up, we knew we had to move on it immediately,” White Bird Dental Program Coordinator Kim Freuen said.

Founded in 1995, the dental clinic provides urgent care as well as preventative care. The program has continuously grown and is now constrained by its 23 year-old facility, and is not operating at optimal capacity due to a shortage of space. This year to date, the dental clinic has provided 4,848 visits for 1,992 patients:

  • 829 for emergency care;
  • 1,322 for hygiene/preventative care; and
  • 2,697 for restorative care.

According to Trillium Community Health Plan, many of their patients don’t ever see a dentist. The last two Community Health Improvement Plans for Lane County identified affordable dental care as a major issue. Poor oral health presents significant challenges for many unhoused community members; White Bird recognizes that need and meets it.

White Bird Medical Clinic provides affordable and friendly medical care to indigent, homeless, low-income, and otherwise marginalized populations, such as community members who are employed but uninsured or underinsured. In addition to staff physicians, there is a behavioral health consultant and a psychiatric prescriber who collaborate with the physicians to offer integrated, holistic care. This year to date, the medical clinic has provided 2,226 visits for 950 patients. 1,020 of those visits were with unhoused patients.

Providing primary care to patients is crucially important, as White Bird’s patients often suffer from multiple complex medical issues that are compounded by socioeconomic barriers to health care and lifestyle changes. These community members face significant barriers as well as discrimination when attempting to access health care institutions in the community, and having White Bird primary care providers advocate for them and coordinate their care is vital.

The new medical urgent care service will divert a great number of emergency room visits, which are very costly for all stakeholders. White Bird Clinic is an equal opportunity provider and employer.

Donate
Please support our efforts by making a donation in person, by mail, or online through our website.




In the News

Community Health Survey

Live Healthy Lane is conducting a survey to inform the next Community Health Improvement Plan. The survey is open through February 28, 2019.

About the Community Health Improvement Plan
In 2017, out of 36 counties in Oregon, Lane County ranks 13th for health outcomes (length of life and quality of life) and 12th for health factors (health behaviors, clinical care, social & economic factors, and physical environment). Based on the findings from the Community Health Needs Assessment, the Lane County Regional Community Health Improvement Plan (CHIP) outlines how we’ll work together to make improve behavioral, physical, and oral health, including overall well-being. Click here to read the Community Health Improvement Plan report and other documents.

 

Community Partners Help Everybody to Stay Warm

We are so thankful for our community partners, who have allowed us to reach far more donors for our annual Stay Warm Drive than we ever thought possible. We especially appreciate the Eugene Weekly for running our Stay Warm Drive ad every week since early December (way beyond what our budget could afford) and our social media followers, who have shared our message with their communities, reaching thousands online.

As a result, we were recently gifted a donation of winter coats, pants, and boots worth $50,000 from a large Northwest clothing manufacturer. In addition to sharing the wealth with our clients, we are also working with Egan Warming Center, St. Vincent de Paul, First Place and Women’s Space to make sure it reaches those with the greatest need.

Stephanie Rothman from KVAL stopped by to learn more last week. Read article…

Discounted Bike Rental for Oregon Trail Card Holders

Have you seen the PeaceHealth bikes around town? You can check them out for one-way trips across the city. Oregon Trail Card recipients qualify for a $20 a year reduced membership plan. The annual membership includes 60 minutes of ride time per day. Use your hour however you like, for a single trip or multiple short trips.

To signup to ride, visit PeaceHealth Rides Reduced Fare Plan. This is an income verified program by entering your 16 digit Oregon Trail SNAP card number. If you need more help signing up, call 541-214-2212 or email support@peacehealthrides.com.

Click here to Sign Up

More Info:

Accessibility:

Year-round adaptive bike equipment is available for rent at Adaptive Recreation Services at Hilyard Community Center and can be requested here.

White Bird Providing Medical & Crisis Response to Camp 99

EUGENE, OREGON – In response to the urgent needs of community members at Camp 99, White Bird Clinic has mobilized a rapid response team and set up a temporary clinic at the Lindholm Center across Hwy 99 from the camp. The interdisciplinary team provides integrated, wrap-around services aligned with White Bird‘s comprehensive care model.

The temporary clinic offers medical services 16 hours per week. Crisis response workers and behavioral health counselors including drug and alcohol counselors are on site 8 hours each week. Outreach and enrollment specialists from White Bird’s Homeless program are on site. Services are provided daily except Sunday, for a total of 24 hours each week through January 7th.

Saint Vincent De Paul is providing space in its Lindholm Community Service Center for the temporary clinic. Their participation has allowed White Bird to get services up and running in a matter of days. Individuals utilizing SVDP’s Service Station are welcome at the clinic. The temporary clinic is funded by Lane County.

“It’s great to see such a speedy response by the county,” said White Bird Clinic Co-Coordinator Miles Mabray. “Their staff recognized the emergent nature of the situation and committed to immediate action. We’re partnering to meet this need within days.”

Camp 99 is a sanctioned camp created by Lane County on October 27 for people who were camping at the butterfly lot in downtown Eugene. The camp, located on a graveled lot in an industrial area on Highway 99, is intended to offer a safer, more sanitary place to sleep. On or around January 7th, Camp 99 is scheduled to be cleared. Campers on site will be given the option to transfer to other shelter options as they are available.

Individuals and businesses wishing to support the project can help in many ways. Financial donations, cold weather gear, food, and toiletries are welcome. For more information on how to help, please email camp99@whitebirdclinic.org, or call 541-342-8255.

See Also

White Bird doctors kick off new program connected to Camp 99
by Stephanie Rothman and NBC16.com Staff

White Bird Will Provide Clinic At Camp 99 In Eugene
By RACHAEL MCDONALD • KLCC

Eugene’s White Bird Clinic now offering medical services at Highway 99 homeless camp
by Alisha Roemeling, Register Guard

Getting help with groceries in your neighborhood

FOOD for Lane County would like to share some new neighborhood resource flyers and ask that you please distribute them widely. They are designed to help people know how to find free food in their local area. As always, once you distribute a resource guide it can become quickly out of date, so please let them know of any changes that you know so we can edit as necessary.

Download Flyer (English and Spanish)

Emergency Food Pantry Map

Pantries are open different days and times. Service hours vary around major holidays. For assistance, call FOOD for Lane County at 541-343-2822.  Por información en español, llame a FOOD for Lane County: 541-343-2822.

  • To be eligible to shop at a pantry, you must income qualify by earning 185% or less of the federal poverty level.
  • You do not need to show identification to receive emergency food. You will be asked to provide evidence of a physical address, if you have one. You will still be served if you do not have a physical address; no one is turned away
  • Please bring your own boxes or bags.
  • You may visit a pantry 18 times per year.

Ramp up your giving

Ramp up your giving this #GivingTuesday by donating towards the construction of a wheelchair ramp for White Bird’s expanded walk-in crisis center. The ramp will cost $1,000 per foot, and we need to build 60 feet so everyone can reach the front door. Every donation helps! #givingtuesday2018 #UnSelfie

Please support our efforts by making a donation in person, by mail, or online. All gifts are tax-deductible. Your contribution will be turned into direct service for people in need.




White Bird Clinic
341 E 12th Ave
Eugene, Oregon 97401

Eugene’s Paktech, our partners in caring for the community, have made a challenge to White Bird supporters: if we receive over $5,000 in donations for #givingtuesday, they will add an equal amount. Each dollar you give will become two dollars towards the construction of a wheelchair ramp for White Bird’s expanded walk-in crisis center!

White Bird Offers Mental Health First Aid Classes

Mental Health First Aid is an 8-hour course that teaches you how to identify, understand and respond to signs of mental illnesses and substance use disorders. The training gives you the skills you need to reach out and provide initial help and support to someone who may be developing a mental health or substance use problem or experiencing a crisis. Most of us would know how to help if we saw someone having a heart attack—we’d start CPR, or at the very least, call 9-1-1. But too few of us would know how to respond if we saw someone having a panic attack or if we were concerned that a friend or co-worker might be showing signs of alcoholism.

Mental Health First Aid takes the fear and hesitation out of starting conversations about mental health and substance use problems by improving understanding and providing an action plan that teaches people to safely and responsibly identify and address a potential mental illness or substance use disorder. When more people are equipped with the tools they need to start a dialogue, more people can get to the help they may need. Mental Health First Aiders can even save lives.

Trainings will be from 8:30 am-5:30pm and will have light breakfast & lunch provided. Students can register using the links below or go to https://whitebirdclinic.org/education to register for multiple classes at once. For more information, including alternate payment options, please contact anne@whitebirdclinic.org.

Mental Health First Aid is intended for all people and organizations that make up the fabric of a community. Professionals who regularly interact with a lot of people (such as police officers, human resource directors, politicians, and primary care workers), school and college leadership, faith communities, advocates for the unhoused, friends and family of individuals with mental illness or addiction, encampment managers and allies, parents, or anyone interested in learning more about mental illness and addiction should get trained.

White Bird Clinic Stands in Solidarity with the Transgender Community 

White Bird Clinic stands in solidarity with our transgender/gender diverse clients, co-workers, and community members in affirming the validity of their existence and right to personally define and express their identities.

We resist any statement claiming that gender is a biological or immutable condition determined by genitalia. Both categories of sex and gender are infinitely diverse and complex in their expressions and cannot be limited to a binary system. To dictate how an individual personally identifies stands in direct conflict with our humanistic values of self-determination, freedom of expression, and valuing of diversity.

To our transgender/gender diverse clients, co-workers, and community members:

We see you in your diversity and complexity, we affirm your existence and your right to safety. We see the pain and harm created by statements that attempt to erase your existence. We will not stand idly by while those in power fan the flames of injustice, violence, and bigotry.

We are committed to providing accessible, safe, and affirming services to transgender and gender nonconforming people free from discrimination and in congruence with the recommendations of several highly regarded professional organizations:

  • American Medical Association
  • American Nurses Association
  • American Academy of Pediatrics
  • American Psychological Association
  • American Psychiatric Association
  • National Association of Social Workers
  • World Professional Association for Transgender Health
  • OHSU Transgender Health Program

…..And many others, who recognize gender is expansive beyond a binary and is not determined by one’s genitalia and sex assigned at birth.

White Bird Clinic will stand true to our mission statement in continuing to enable all people to gain control of their social, emotional, and physical well-being. We recognize the innumerable harms that systemic injustice and marginalization have on an individual’s mental health, and we are committed to seeking progressive change—on an individual, community, and national level—to make health and well-being accessible to the most vulnerable populations.

To be truly committed to our mission, we recognize the need to speak out when those on a national level attempt to undermine the well-being, personal safety, and mental health of transgender and gender non-conforming people. We are proud of our clients, co-workers, and community members who are bravely authentic in their gender identities. In doing so, you are helping us all break free from restrictive gender norms and social categories that harm every one of us, in varying ways.

In gratitude, we will continue to speak up, serve our community, and fight for personal freedom. Until the Revolution!

Authored by the White Bird Clinic Queer Affinity Group

White Bird Clinic Launches Stay Warm Drive

White Bird asks the community to share the warmth with our most vulnerable community members.

White Bird Clinic needs help supporting unhoused community members who are facing the onset of the winter season. We’re sending out a call for any and all warm winter gear, particularly blankets and sleeping bags. For those who spend most of their time outdoors, winter in Eugene can be tough. White Bird asks you to help us help all of us and build a healthy and strong community. Please bring any of the following tax-deductible donations to our main clinic building at 341 E 12th Ave. in Eugene:

  • Blankets
  • Sleeping bags
  • Coats/Jackets/Sweaters
  • Warm pants
  • Socks/Gloves/Scarves
  • Rain gear
  • Tarps

Please click here for a list of the other items we are currently accepting.

We’re happy to pick up larger donations. Call us at 541-342-8255.

Serenity Lane Recognizes Kimber Hawes as “Unsung Hero” at Community Service Awards

Serenity Lane honored White Bird’s Kimber Hawes in an award ceremony in honor of front line staff in our local recovery community as an Unsung Hero for the impactful work she does as a CAHOOTS worker.

Champions in the field of drug and alcohol treatment were recognized in the following categories:

  • Addiction Professional Award
  • Community Leadership Award
  • Dwight Lee Spiritual Advisor Award
  • Emergency Services Professional Award
  • Health Care Professional Award
  • Mental Health Professional Award
  • The Unsung Hero Award

Opiate Overdose Response

This past weekend represented an unusually high number of heroin and other opiate overdoses in the Eugene/Springfield area, but these overdoses have been in keeping with recently observed trends. There have been two distinct patterns of heroin and other opiate related overdoses occurring with increased frequency: poly-substance OD’s and fentanyl contaminated OD’s:

  • Poly-substance overdoses present a unique frustration to first-responders because they generally combine opiates, alcohol, and other substances often including benzodiazopenes or other prescription pharmaceuticals, which requires field stabilization and hospital treatment.
  • Fentanyl contamination has been detected in various street drugs and counterfeit prescription medications in the Pacific Northwest, and has been particularly common locally in a strain of heroin that has been encountered by users and first responders in recent weeks.

Lane Co. EMS, EPD, SPD, and CAHOOTS all carry the opiate overdose reversing medication Naloxone, commonly referred to by its trade name, Narcan. Naloxone is administered to treat overdose patients presenting with respiratory distress caused by the overdose, the medication enters the respiratory center of the brain stem and flushes neural synapses by out-competing the opiates present in the blood stream to to temporarily reverse respiratory inhibition; for patients whose breathing has ceased Naloxone is frequently administered along with CPR.

CAHOOTS, specifically, has not experienced a significant increase in overdose responses, largely because the increased public awareness of the opiate crisis has increased the aggressiveness of EMS and law enforcement responses to these emergencies. White Bird’s main clinic staff including the Crisis Team and Front Rooms/Reception staff have, on the other hand, reported a significant increase in interventions this year, with three incidents of Naloxone and CPR administration in the past 2 months. White Bird has begun the process of standardizing Naloxone training for all staff in addition to First Aid and CPR requirements.

Locally, the increased frequency of opiate overdoses has not been accompanied by a proportionate increase in overdose deaths. Increased public awareness has led to increased public involvement, with bystander-administered Naloxone and CPR saving brain tissue and lives prior to professional responders arriving on scene, and with increased awareness of Oregon’s Good Samaritan Law amongst drug users reducing the fear and stigma associated with calling 911 to seek assistance in an emergency.

The lives saved have demonstrated the benefits of harm reduction policies:

  • Public health education and outreach efforts increase awareness of the situation, increasing the likelihood of an overdose being recognized and treated.
  • Good Samaritan Laws provide bystanders who interact with law enforcement temporary respite from prosecution, decreasing the likelihood of an overdose patient being abandoned.
  • Broad availability of Naloxone—it is available over-the-counter at most pharmacies free of charge for individuals covered by private insurance or OHP and is also available free of charge along with training through HIV Alliance—increases the likelihood of the medication being available in the event of an emergency.
  • Bystander education including CPR training for community groups and Naloxone administration training for users, their peers, families, and those who work with them facilitates rapid overdose intervention.
  • Aggressive EMS and police responses to overdoses due to their increased public profile decreases the likelihood of overdose patients fleeing the scene of their resuscitation, only to cease breathing again due to lack of follow-up care.

The Eugene HIV Alliance, through their syringe exchange program, has made the injectable form of Narcan available. It also provides training to individuals and groups on how to administer it.

The syringe exchange is held five days a week at different locations, and the service is free.