Helping Out Our Teens in Schools (HOOTS)

Helping Out Our Teens in Schools (HOOTS)

In light of school closures due to COVID-19. HOOTS (Helping Out Our Teens in Schools) is offering mental health support by phone for students, families, and staff of high schools in the 4J, Springfield, Bethel, Oakridge and South Lane school districts. The phone line is staffed by crisis counselors who normally work the HOOTS school clinics, or work on CAHOOTS.

Counseling

Counseling

We provide on-going, client-centered counseling for low-income individuals and families via phone and video. We accept Oregon Health Plan and offer grant-funded mental health services for the homeless, with limited indigent slots.

Navigation Empowerment Services Team (NEST)

Navigation Empowerment Services Team (NEST)

Social services navigation and advocacy, SSI/SSDI assistance from a public benefits specialist, help to sign up for free or low-cost health insurance. and help with coordinating healthcare across White Bird programs.

Crisis Service Center

Crisis Service Center

We are Lane Countyā€™s primary, 24/7, free crisis intervention service. For over 50 years, we have been offering immediate, short-term support. Our trained counselors have both a deep ability to empathize with clients, as well as extensive knowledge of local resources that are appropriate to provide ongoing care.

COVID-19 Distribution Center

COVID-19 Distribution Center

Operating daily from 9:00 AM to 5:00 PM as a resource center for COVID-19 assessments, fresh clothing, clean water, hand washing stations, mail/messaging, and porta-potties.

Chrysalis Behavioral Health Outpatient Services

Chrysalis Behavioral Health Outpatient Services

We offer services for substance abuse and mental health care through individual and group counseling, drug education, DUII, and acupuncture treatment. We accept OHP, private insurance, and have sliding-scale fees.

Medical Clinic

Medical Clinic

Currently providing services via telehealth. White Bird Medical Clinic accepts most Medicare B and Oregon Health Plan (OHP) insurance. You may also request to have us assigned as your Primary Care Provider.

CAHOOTS

CAHOOTS

We provide a mobile crisis intervention van in Eugene that responds to non-criminal situations including substance abuse, mental/emotional crisis, disorientation, welfare checks, and dispute facilitation - providing assessment, intervention, and transport to services as needed.

Dental Clinic

Dental Clinic

Because of the Coronavirus Pandemic White Bird Dental is discontinuing walk-in clinics. We will be seeing extreme emergencies only. All patients will be triaged by phone 541-344-8302. We will remain open Monday thru Friday but encourage patients to call rather than come into the clinic.

 Deescalation and Client Centered Communication

Deescalation and Client Centered Communication

The philosophy:Ā At White Bird, we follow a client centered model and believe that each person deserves respect for his or her process. Our role is to be available to help out where we can, with the least intervention necessary to facilitate a healthy and safe process for everyone.Ā Our basic communication and de-escalation trainingsĀ provide an overview of skills and assessment so that a lay-person (not trained in medicine or crisis intervention) can maintain personal safety and recognize when someone might need care. We will go over: Basic interpersonal communication skills with a humanistic/person centered approach. Basic crisis intervention and de-escalation tips and techniques. Physical safety and scene assessment. Basic physical assessment of a person. General self-care and maintaining healthy boundaries in difficult situations. Your questions and concerns specific to your agency, business, or community. We have offered this training throughout Lane County and Oregon. Groups that have benefited from our presentations include local schools, churches, social service agencies, local businesses, police departments, EMS and first responder groups, and many others. We have a busy schedule so please reach out to us a month or more out to set up a training for your group.

Growing Your Business

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Our Process

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 Deescalation and Client Centered Communication

Deescalation and Client Centered Communication

The philosophy:Ā At White Bird, we follow a client centered model and believe that each person deserves respect for his or her process. Our role is to be available to help out where we can, with the least intervention necessary to facilitate a healthy and safe process for everyone.Ā Our basic communication and de-escalation trainingsĀ provide an overview of skills and assessment so that a lay-person (not trained in medicine or crisis intervention) can maintain personal safety and recognize when someone might need care. We will go over: Basic interpersonal communication skills with a humanistic/person centered approach. Basic crisis intervention and de-escalation tips and techniques. Physical safety and scene assessment. Basic physical assessment of a person. General self-care and maintaining healthy boundaries in difficult situations. Your questions and concerns specific to your agency, business, or community. We have offered this training throughout Lane County and Oregon. Groups that have benefited from our presentations include local schools, churches, social service agencies, local businesses, police departments, EMS and first responder groups, and many others. We have a busy schedule so please reach out to us a month or more out to set up a training for your group.