SHOP Department Outreach and Enrollment Assister | White Bird Clinic

SHOP Department Outreach and Enrollment Assister

30-40 hours per week

Pay and Benefits:

Training wage is $15-$17 per hour, based on experience and qualifications. Benefits include medical, dental, vision, sick leave, holidays and vacation.

Job Description:

As a team member, this position is part of Sharing Healthcare Options Program (SHOP), a program to assist homeless individuals eligible for public or private health insurance.


  1. Learn the eligibility requirements, the plans available and enrollment process.
  2. Maintain certification with Oregon Health Authority.
  3. Work with team to develop presentations.
  4. Present information to groups and to eligible individuals by appointment, phone or in the field.
  5. Lead consumers through application and enrollment process.
  6. Document contacts for program statistics.
  7. Complete reports for timely and accurate submissions.


  1. English/Spanish speaker preferred.
  2. At least two years of experience in a homeless, crisis intervention, mental health, information and referral or substance abuse environment.
  3. Ability to work comfortably and effectively with various populations, especially homeless.
  4. Ability to network with other agencies.
  5. Ability to make group presentations and assist individuals with benefits/entitlements.
  6. Basic computer skills, including work processing and data entry.
  7. Written and oral communications skills.
  8. Attention to detail.
  9. Pass the required criminal background check.
  10. Complete all required training, pass and maintain certification.
  11. Complete White Bird’s new employee orientation.
  12. Valid Oregon driver’s license.
  13. A sense of humor.
  14. Successfully complete a 6 month probationary period
  15. Reports to the Homeless Coordinator


  1. Experience in team work and in leadership role.
  2. Trained and experienced in working with Oregon Health Authority and use of their portal.
  3. American Sign Language.
  4. Bilingual



You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Drivers License:

Have you ever volunteered for or worked at White Bird Clinic? In what capacity? (Leave blank if the answer is no.)

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.

Resume (limit 3MB):

Cover Letter (limit 3MB):

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted. Contact us at with any questions.