Lobby Buckstopper

17.5 hours a week

Pay and Benefits:


Job Description:

A member of the Front Room Team, this position manages the living room’s homeless day access services, maintaining a safe place both inside and outside 341 East 12th and includes training responsibilities. In the absence of the Receptionist, provides after hours phone reception for all White Bird programs.


  1. Two years’ experience in a White Bird service program, or direct service provision in a non-profit.
  2. Able to multi-task
  3. Able to stay calm, kind, non-judgmental with a variety of vulnerable clients.
  4. No conviction for predatory crime.
  5. Complete CPR and First Aid training within one month of hire.
  6. Comply with confidentiality and HIPAA policies.
  7. Able to manage telephones, computer data input, collect statistics daily
  8. A sense of Humor


  1. Bi-lingual (English/Spanish)
  2. Experience in working in a Collective


  1. Initial point of contact for those using the front room.
  2. Triage client needs, including client phone and bathroom privileges, requests to speak with a Crisis worker, requests for blankets/clothing
  3. Provide human services information and referral resources.
  4. Manage signup for and deliver mail and messages.
  5. Receive and receipt donations
  6. Keep service statistics
  7. Attend weekly program meeting
  8. Shares the responsibility for keeping the front rooms tidy
  9. Maintain human service resources including the brochure rack
  10. Complete new employee orientation
  11. Lobby Buckstopper reports to Program Coordinator

Probation of 6 months


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Driver's License:

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description and evaluation criteria, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.


Cover Letter:

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted.