A member of the Front Room Team, this position manages reception or Lobby Buckstopper duties for the White Bird Programs at 341 and 323 East 12th, and coordinates program activities which include training responsibilities.

19 hours per week.

Pay and Benefits:

$15 per hour plus paid sick, vacation and holidays.

Job Description:


  1. One year experience at White Bird Clinic and at least one year in office reception duties in an office setting
  2. Experience in program and staff oversight
  3. Able to multi-task
  4. Able to stay calm, kind, non-judgmental with a variety of vulnerable clients
  5. No conviction for predatory crime
  6. Complete CPR and First Aid training within one month of hire
  7. Comply with confidentiality and HIPAA policies
  8. Able to manage telephones, computer data input, collect statistics daily
  9. A sense of Humor


  1. Bi-lingual (English/Spanish)


1. Initial point of contact for suggestions, complaints, outside coordination and other intra- and inter-agency communication
2. Triage client needs, offer appropriate Front Rooms resource or refer to other department or outside agency
3. Gather, maintain and provide human services information and referral resources, including the brochure rack
4. Manage mail and message services including registration, sorting, forwarding, returning and receiving
5. Manage eyeglass voucher program including registration, voucher distribution, monthly check-ins and provider follow-up
6. Receive and receipt donations
7. Share the responsibility for keeping the front rooms tidy
8. Provide phone and walk-in reception for the Admin Team
9. Provide phone and walk-in reception for clients receiving services from Crisis, Counseling, SHOP, Homeless Case Management, and CAHOOTS
10. Manage Front Rooms scheduling and provide back-up when needed
11. Keep service statistics and provide service statistic reports
12. Attend weekly Front Rooms Team, Program Coordinator and Community meetings
13. Complete Clinic-wide Orientation

This position has a probation period of 6 months.


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Driver's License:

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description and evaluation criteria, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.


Cover Letter:

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted.