Front Office Phone Receptionist | White Bird Clinic

Front Office Phone Receptionist

This position is being hired for up to 40 hours per week

Pay and Benefits:

The salary to start is equivalent is $15 hr.

Job Description:

This position is responsible for assisting in the day-to-day operation of the medical clinic including answering phones, scheduling appointments, contacting patients for needed care, and working with other Program staff to improve the quality of care provided at our clinic.


  1. General Office: Answering multi-line phones, basic computer and Internet use, making appointments, verifying insurance eligibility, taking prescription refills for patients or pharmacies, calling labs for results, and other general reception duties as needed.  Practice runs on NextGen EPM/EHR.
  2. Records Management: making sure we have supplies, sorting mail, faxing documents.
  3. Attend weekly staff meetings as well as additional meetings as scheduled.
  4. Office Support: Assist staff as needed


  1. One year Medical and/or Dental Office Experience
  2. Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
  3. Strong Computer Skills: Word / Excel / Internet (Firefox) / NextGen EPM & EHR
  4. Basic Math and English (must be able to alphabetize)
  5. Detail oriented
  6. Ability to work independently and to a deadline
  7. Willing to go the extra mile (or longer)
  8. Strong Communication Skills
  9. Complete new employee orientation / NVT


  1. Bilingual in English and Spanish
  2. Experience in working in a consensus environment


This position reports to the Front Office Receptionist Anchor.

NOTE: All positions at White Bird Clinic have a minimum 6-month probationary period.


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Drivers License:

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.

Resume (limit 3MB):

Cover Letter (limit 3MB):

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted. Contact us at with any questions.