Electronic Medical Records Specialist | White Bird Clinic

Electronic Medical Records Specialist

40 hours/week

Pay and Benefits:

$22.00 per hour with dental & medical insurance plus sick, vacation and holiday pay.

Job Description:

White Bird Clinic programs currently utilize different software systems to manage client record keeping (NextGen, OWITS, FileMaker Pro, and Daisy). We are currently transitioning to an integrated, single database Electronic Medical Record system (EMR) across the agency. This transition is expected to be completed in 2020. The EMR Specialist will provide technological support for the current systems, through the transition, and on-going support for the new EMR once it is in place. Technological support will include configuring, updating, and maintaining systems; help staff improve and manage their workflows; and help staff better utilize software features. The position will be a part of the Admin-IT team and support EMR use across the agency, but they will be physically housed in the Medical clinic due to the extensive and more complex EMR use inherent to their work.


  • Configure application and system settings to meet the needs of the program and staff members
  • Provide direct support and troubleshooting to users as necessary. Open support requests with EMR support when needed
  • Work with EHR IT application and other associated vendors to optimally install, configure and maintain interfaces and applications
  • Create reports and/or work with application vendors to create/modify/edit reports that meet clinical, business and compliance needs.
  • Design custom templates (forms for entering and tracking patient information) and reports as needed
  • Become familiar with the workflows of clinical and support staff that utilize the EMR.
  • Participate in teams that review workflows for efficiencies (how to use the EMR to reduce work) and to enhance grant/State/National requirement compliance
  • Develop and/or participate in training and/or creating training users who might be involved in system administration and reporting functions
  • Document workflows, common procedures, and best practices, and make documentation accessible to staff
  • Ensure compliance with HIPAA, CMS, and other regulatory requirements
  • Attend weekly staff meetings as well as additional meetings as scheduled
  • Other responsibilities as assigned


  • Software configuration experience
  • Experience with software testing and testing environments
  • Two years IT desktop support experience or equivalent
  • Ability to work independently, taking initiative to start projects, and autonomously solving problems
  • Strong analytical, language and organizational skills
  • Strong written and oral communication skills, with an emphasis on communicating effectively about technology to all levels of users
  • Knowledge of and familiarity with the health care and/or social services field, including patient care and practice management
  • A sense of humor


  • Nextgen system administration experience strongly preferred. In lieu of Nextgen experience, other EHR, EDR and practice management system administration experience strongly preferred
  • Post-secondary education in computer science, health information, or health care related field
  • Experience with database (MS SQL) applications
  • Programming skills
  • Experience working in a consensus environment


This position reports to the CORE Team and the IT Team and also works very collaboratively with all Program Coordinators and their Departments.

This position has a six-month probationary period. All new staff will be required to attend New Volunteer Training, to be discussed in interview.


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

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Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.

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The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted. Contact us at info@whitebirdclinic.org with any questions.