Back Office RN | White Bird Clinic

Back Office RN

This position is being hired for up to 36 hr/week

Pay and Benefits:

The salary is equivalent to $30.00/hr.

Job Description:

This position is responsible for working at the top of their license as a team member to provide nursing care in a primary care clinic including triage, nurse visits, accurate and timely documentation of patient care, rooming patients, orienting volunteers, and assisting providers with treatment-oriented needs as requested.


  1. Support providers by coordinating care including processing referrals, generating lab orders, contacting patients regarding lab results, processing medication refill requests
  2. Perform in person or phone triage. Specifically identify patients’ needs for care including referral to local Emergency Departments, Urgent Care, and/or White Bird Medical for a provider or nurse visit. Facilitate registration of patient for visit at White Bird Medical. Provide advice, written resource information, and or referrals to address social determinants of health and medical care not addressed at White Bird Medical.
  3. Utilize the nursing process to complete “nurse visits” following standing orders and nursing protocols.
  4. Act as liaison between practice, patient and community medical agencies & diagnostic facilities to ensure quality and continuity of care
  5. Sterilization of surgical instruments, maintaining supplies in treatment rooms, and working toward general cleanliness & order in back office
  6. Assist Front Office Reception including help with obtaining release of information and records, managing patient appointments and scheduling, acting as a resource for clinical questions.
  7. Willing to collaborate with interdisciplinary staff – behavioral health, referral, front desk, providers, medical assistants, scribes.
  8. Provide “Care Management” for a limited number of high utilization / high risk patients to reduce return rate & ER visits and improve quality of care
  9. Be willing to contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients
  10. Possess ability and willingness to work in an EMR (electronic) environment and to meet or exceed the documentation requirements required to meet Meaningful Use and other clinical quality benchmarks required by any and all of our grant funders and clinic accepted initiatives
  11. Room patients for and provide support to volunteer providers and ensure that they have completed EMR documentation at the completion of their shifts
  12. Complete White Bird Employee Orientation (NVT)


  1. Current Oregon RN license
  2. Minimum 2 years experience working as an RN with some experience in the delivery of primary care
  3. Ability to work with a wide range of patients including low/no income, and homeless adults
  4. Willingness to participate in continuing education
  5. Ability to work effectively with minimal supervision
  6. Strong computer skills.  The ability to send and receive email, write documents in MS Word, look up information on the internet, and use the EHR system
  7. Maintain current BLS and complete annual blood borne pathogen training


  1. Bilingual in English and Spanish
  2. Minimum of two years experience in primary care medical practice
  3. Experience working in a consensus environment


This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 6 month probationary period.


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Drivers License:

Have you ever volunteered for or worked at White Bird Clinic? In what capacity? (Leave blank if the answer is no.)

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.

Resume (limit 3MB):

Cover Letter (limit 3MB):

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted. Contact us at with any questions.