Electronic Medical Records Specialist

White Bird Clinic programs currently utilize different software systems to manage client record keeping (NextGen, OWITS, FileMaker Pro, and Daisy). We are currently transitioning to an integrated, single database Electronic Medical Record system (EMR) across the agency. This transition is expected to be completed in Spring 2019. The EMR Specialist will provide technological support for the current systems, through the transition, and on-going support for the new EMR once it is in place. Technological support will include configuring, updating, and maintaining systems; help staff improve and manage their workflows; help staff better utilize software features; and providing day-to-day desktop support. The position will be a part of the Admin-IT team and support EMR use across the agency, but they will be physically housed in the Medical clinic due to the extensive and more complex EMR use inherent to their work.

Responsibilities:

  • Configure application and system settings to meet the needs of the program and staff members
  • Provide direct support and troubleshooting to users as necessary. Open support requests with EMR support when needed
  • Work with EHR IT application and other associated vendors to optimally install, configure and maintain interfaces and applications
  • Create reports and/or work with application vendors to create/modify/edit reports that meet clinical, business and compliance needs.
  • Design custom templates (forms for entering and tracking patient information) and reports as needed
  • Become familiar with the workflows of clinical and support staff that utilize the EMR.
  • Participate in teams that review workflows for efficiencies (how to use the EMR to reduce work) and to enhance grant/State/National requirement compliance
  • Develop and/or participate in training and/or creating training users who might be involved in system administration and reporting functions
  • Document workflows, common procedures, and best practices, and make documentation accessible to staff
  • Ensure compliance with HIPAA, CMS, and other regulatory requirements
  • Attend weekly staff meetings as well as additional meetings as scheduled
  • Other responsibilities as assigned

Requirements:

  • Software configuration experience
  • Experience with software testing and testing environments
  • Two years IT desktop support experience or equivalent
  • Ability to work independently, taking initiative to start projects, and autonomously solving problems
  • Strong analytical, language and organizational skills
  • Strong written and oral communication skills, with an emphasis on communicating effectively about technology to all levels of users
  • Knowledge of and familiarity with the health care and/or social services field, including patient care and practice management
  • A sense of humor

Preferred:

  • Nextgen system administration experience strongly preferred. In lieu of Nextgen experience, other EHR, EDR and practice management system administration experience strongly referred
  • Post-secondary education in computer science, health information, or health care related field
  • Experience with database (MS SQL) applications
  • Programming skills
  • Experience working in a consensus environment

Accountability:

This position reports to the CORE Team and the IT Team and also works very collaboratively with all Program Coordinators and their Departments.

This position has a six-month probationary period. All new staff will be required to attend New Volunteer Training, to be discussed in interview.

Nurse Practitioner

This position is responsible for providing direct patient care to our medical clinic’s patients and supporting the Medical Director/Staff Physician as needed.

Pay and Benefits:

Negotiable hours, salary equivalent to $51/hour.

White Bird Medical Clinic is a participant in the National Health Service Corps (NHSC) Loan Repayment Program.

Responsibilities:

  1. Provide direct patient care as directed by the Clinic’s Medical Director.
  2. Perform routine duties including, but not limited to histories, physicals, ordering of diagnostic tests and medications.
  3. Complete primary care visits and determine, establish and administer an overall treatment plan for patients and chronically ill clients.
  4. Participate in clinical care coordination, consults, and case management with members of the integrated primary care-behavioral health team.
  5. Provide appropriate medical records documentation in a consistent and timely manner on all patients in accordance with policy.
  6. Contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients.
  7. Using the Electronic Health Record (EHR) system effectively to meet or exceed the documentation requirements to meet clinical quality benchmarks required by our grant funders and clinic accepted initiatives.

Requirements:

  1. Current unrestricted Family Nurse Practitioner (FNP) License with prescriptive privileges.
  2. Ability to be approved by the clinic’s Professional Liability Insurance provider.
  3. Ability to deliver services using trauma-informed, client-centered, and harm reduction practices.
  4. Previous experience and/or openness to providing culturally competent care to homeless and indigent patients.
  5. Previous experience and/or openness to providing culturally competent care to transgender, gender diverse and LGBTQ+ patients.
  6. Working knowledge of state health care laws and licensing board regulations.
  7. Willingness to participate in continuing education.
  8. Ability to work effectively with minimal supervision.
  9. Strong computer skills; Outlook, Word, Excel and EHR experience.
  10. Maintain current BLS and complete annual blood borne pathogen training.
  11. A sense of humor!

Preferred:

  1. Experience providing medical care to homeless and/or low-income populations.
  2. Bilingual in English and Spanish.
  3. Two years experience in a primary care setting.
  4. Experience working in a consensus environment.

Accountability:

This position reports to the Medical Director.


NOTE: All positions at White Bird Clinic have a minimum 6 month probationary period.

Staff Physician

This position is being hired for up to 25 hours per week, and the salary is equivalent to $80/hr.

Staff Physicians are responsible for healthcare delivery in an integrated, team-based, evidence based Patient Centered Medical Home.

White Bird Medical Clinic is a participant in the National Health Service Corps (NHSC) Loan Repayment Program.

To apply for this position, email your CV and cover letter to ve@whitebirdclinic.org or fill out the application below.

Responsibilities:

  1. Responsible for provision of primary care services within the Medical Program.
  2. Responsible for compliance with accepted standards of care
  3. Provide on-site clinical supervision of nursing staff as needed
  4. Document visits and assign ICD10 and CPT codes according to Medicare standards.
  5. Provide Care Team leadership

Requirements:

  1. MD, licensed to practice in Oregon with current DEA Controlled Substance Certificate, Medicaid provider certification, and Dispensing Physician endorsement
  2. Strong commitment and experience in community health/public health.  Previous experience working with homeless / low-no income adults helpful
  3. Board Certified or Board Eligible in Family Practice
  4. Eligible for certification by the Department of Homeland Security as a Civil Surgeon
  5. A SENSE OF HUMOR!!

Preferred:

  1. Medicare provider certification
  2. Civil Surgeon certification for INS exams
  3. DOT certification for commercial driver’s license exams
  4. Experience in working in a consensus environment
  5. Bilingual English and Spanish

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 3-month probationary period.

Please contact ve@whitebirdclinic.org for more information.

Psychiatric/Mental Health Nurse Practitioner (PMHNP)

White Bird Clinic is a collective environment organized to enable people to gain control of their social, emotional, and physical well-being through direct service, education, and community. Our Medical Clinic is one branch of a larger nonprofit organization alongside dental care, counseling, crisis services, and more. We are a Primary Care Medical Home serving some of Eugene’s most vulnerable populations. We have a diverse group of patients including people with substance use diagnoses, chronic conditions, mental health diagnoses, trauma history, and social and behavioral barriers to care. We are looking for someone who is experienced with our population and comfortable diagnosing and treating patients with comorbid conditions.

This position is responsible for providing direct patient care to our medical clinic’s patients and supporting the Medical Director/Staff Physician as needed.

Pay and Benefits:

This position is being hired for 32 to 40 hours, and the salary is equivalent to $55/hr.

Job Description:

Responsibilities:

  1. Provide direct patient care as directed by the Clinic’s Medical Director. Assess, evaluate, diagnose, prescribe, and follow up with Clinic’s mental health patients.
  2. Review lab results and process medication refill requests as directed by the Clinic’s Medical Director / Staff Physician.
  3. Maintain charts to ensure quality of patient records including training as needed to effectively use our NextGen EHR system.
  4. Assist Front Office Reception staff in answering patients’ medical questions.
  5. Cover for the Staff Physician in case of illness, vacation, or scheduled training within scope of practice.
  6. Participate in weekly care coordination meeting with other medical and mental health providers.

Requirements:

  1. Current Oregon License or Certification for Nurse Practitioner
  2. Current DEA Controlled Substance Registration Certificate
  3. Ability to be approved by the clinic’s Professional Liability Insurance provider.
  4. Ability to deliver services using trauma-informed, client-centered, and harm reduction practices.
  5. Previous experience and/or openness to providing culturally sensitive care to homeless and indigent patients.
  6. Previous experience and/or openness to providing culturally sensitive care to transgender, gender diverse and LGBTQ+ patients.
  7. Willingness to participate in continuing education.
  8. A sense of humor!

Preferred:

  1. Bilingual in English and Spanish.
  2. Ability to work effectively with minimal supervision.
  3. Minimum two years experience in a medical practice.
  4. Experience working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 3 month probationary period.

Counseling Coordinator

White Bird Clinic provides ongoing mental health treatment/counseling through Oregon Health Plan, local and state grants, and low-cost sliding scale fees. These services are delivered by both paid and volunteer staff, both credentialed and un-credentialed. We are seeking an individual to coordinate the clinical and organizational elements of the counseling program.

Requirements:

  • Counseling licensure in Oregon: eg-LCSW, LMFT, LPC, etc.
  • QMHP eligible – Master’s or Ph.D. in Counseling or related mental health field, and Oregon license.
  • Experience with counseling individuals, couples, families.
  • Experienced and credentialed (or eligible) for providing clinical supervision.
  • Experience working with clients who are low/no income, also with co-occurring disorders and a wide variety of clinical issues.
  • Experience with administrative tasks and functions.
  • A sense of humor.
  • Have, or be able to obtain, BLS or CPR certification.
  • Interest and ability to work collaboratively in a collective, using a consensus-based decision making model.
  • Must be able to pass a criminal background check prior to work start date.

Preferred:

  • Experience working with vulnerable populations, such as people experiencing homelessness.
  • Interest in a long-term commitment.

Responsibilities:

  • Carry a small caseload of counseling clients.
  • Provide individual supervision on both scheduled and as-needed basis, and participate in group clinical supervision.
  • Review clinical files and approve treatment plans.
  • Interface with other programs, agencies, outside systems, and funders.
  • Participate in grant/contract development, renewal, reporting, compliance.
  • Share in the training to new department staff, NVT, and the periodic counseling course.
  • Attend relevant department and agency meetings.
  • Complete new employee orientation training.
  • Reports to core administrative team for purposes of quality assurance, accountability, and continuous improvement of services.
  • Other duties as necessary.

Probation period of 6 months