Jobs | White Bird Clinic

Chrysalis Office Support Staff

Provides reception and works with other office personnel to provide office support for the Chrysalis Behavioral Health Program.

REQUIREMENTS:

  • Ability to deal positively with the public
  • Exercises sound judgment and discretion
  • Maintains and protects confidential information
  • Excellent verbal and written communication skills
  • Outstanding telephone and client relation skills
  • Computer literate (strong emphasis on Excel spreadsheets)
  • Detail oriented and the ability to prioritize work
  • Energetic self-starter
  • Well-organized and great attention to details
  • If in recovery or have a history of substance abuse, applicant must be abstinent from all psychoactive substances for at least two years
  • Willingness to be cross trained in other office functions at Chrysalis
  • Ability to prioritize, adapt, and can problem solve
  • Can accept and give feedback in a positive manner

RESPONSIBILITIES:

  • Answer Phones
  • Front desk reception, client assistance, file maintenance, and scheduling
  • Copy and assemble client files, information packets, acupuncture packets, and other data as needed
  • Monitor urinalysis collection samples
  • Enter in UA results
  • Data entry
  • Scan documents to be uploaded into the agency’s EHR
  • Attend staff meetings
  • Cross train to assist with other office functions as needed including intakes, billing, and OWITS/EHR
  • Complete the next available New Volunteer Training
  • Reports to the Program Coordinator

HOURS: M-F: 12-6:30pm

Must be able to successfully pass a criminal background check prior to work start date. Minimum probation period of 6 months

NEST Clinical Lead (QMHP)

The Clinical Intake Lead will oversee all clinical services provided by the NEST program. The Intake Lead provides information about the agency services, determines the appropriateness of service for each client referred, and ensures that client care is coordinated throughout White Bird and outside agencies. Provide information as well as referrals for immediate needs: housing, shelters, medical care, dental care and food assistance. Complete clinical documents for enrollment, conduct mental health assessments, develop individualized treatment plans and safety support plans. The Intake Lead will provide an advisory role to the NEST team creating a safe space for debriefing, collaboration, and team advocacy.

Essential Job Functions:

  • Coordinate and consult with referral sources
  • Outreach and foster good relationships with outside referral sources
  • Document outreach efforts.
  • Schedule intake appointments.
  • Verify that SHOP has screened each client to determine client’s eligibility for OHP and other benefits.
  • Conduct initial Mental Health Assessments and develop individualized person-centered Treatment Plans based on the assessment.
  • Meet with client and family or other referring parties to conduct the assessment.
  • Conduct yearly Mental Health Assessments as required.
  • Complete Safety Support plan, if any safety risk is identified during the assessment.
  • Request records from all completed Releases of Information (ROI).
  • Refer to White Bird departments as needed.
  • Other duties as assigned

Education:

Must meet the qualifications for a Qualified Mental Health Professional (QMHP). Includes a graduate degree in psychology, social work, or related field, and an appropriate combination of experience and training with SPMI populations.

Required Skills:

Ability to conduct an assessment, including identifying precipitating events, gathering histories of mental and physical health, alcohol and other drug use, past mental health services and criminal justice contacts, assessing family, cultural social and work relationships and conducting a mental status examination, complete DSM V diagnosis, write and supervise the implementation of an a treatment plan with solution focused individual therapeutic interventions. Proficient in computer application including Microsoft office suite and electronic medical records software.

Physical Requirements:

Ability to meet the following physical requirements with or without reasonable accommodation: Walk, bend, kneel, and reach; Lift a 20-60 lb. Stand and/or sit for long periods of time; Talk, hear, and communicate with clients; See and be able to read, write, and interpret written documents. QMHP Certification and preferred License or working towards licensure.

Accounting Clerk/Bookkeeper

Prepares daily deposits and monthly payroll journal entries and general ledger transactions to ensure their accuracy and takes necessary actions to correct any errors. Assists in preparing reconciliations for account balances in Sage 300 MIP software.

Assists in the preparation of financial reports. Prepares journal entries and general ledger transactions; reconciles various asset and liability account balances to ensure their accuracy making corrections as needed and prepares schedules of account activity as required. Analyzes account activity and provides information to Controller and CFO. Documents process and procedure for accounting reports.

Assists in the coordination and preparation of the Authority’s financial statements and reports for internal distribution and regulatory reporting on a timely basis.

Responsibilities

  • Maintain General Ledger and associated reporting in accordance with the organizational structure.
  • Posting general journal entries as directed from other financials staff.
  • Responsible for collecting and posting daily deposits.
  • Conduct research and make recommendations to aid in the development of the annual fiscal year budget for each Department.
  • Maintain Reporting calendar and assigns tasks, including but not limited to, grants, maintenance and lease agreements.
  • Organize and maintain file system, including but not limited to, grants, maintenance and lease agreements.
  • Prepare and track grant budgets and associated expenditures for reporting back to departments on specified grants.
  • Provide backup for the Controller for posting bi-weekly payroll and vacation accruals
  • Prepare and maintain working papers to balance and prepare monthly backup for payroll tax liabilities to calculated balances
  • Prepare and maintain working papers for depreciation and asset accounts.
  • Prepare bank reconciliations for Controller for final posting.
  • Provide administrative and analytical support to Staff.
  • Implements special projects as assigned.
  • Performs other duties as assigned.

Meeting Attendance

  • Attend bi-weekly Administrative meeting.
  • Attend all staff Community meeting once a monthly to help explain financial package.
  • Attend Program Coordinators meetings once a month to answer budgetary planning questions.
  • Fiscal meetings as needed.

Minimum Requirements

  • Position requires an independent, friendly, self starter with computer and analytical skills. A positive attitude and willingness to help others are required.
  • Bachelor’s degree in Finance, Accounting or Administration from an accredited college or university; or Associate’s degree and one to three years of directly related work experience in finance, accounting, budgeting, or administration; or three to five years of directly related work experience in bookkeeping, finance or accounting.
  • In-depth understanding of Generally Accepted Accounting Principles (GAAP)
  • Proficient in the use of Microsoft Office including, but is not limited to, Word, Excel, and Outlook.
  • This position requires regular and reliable attendance and the employee’s physical presence at the workplace.
  • Ability to operate necessary equipment, including motor vehicle, personal computer, calculator, copier, facsimile machine and other standard office equipment.

PREFERRED QUALIFICATIONS

  • Preferably non-profit sector experience
  • Sage 300 fund accounting experience
  • Paychex experience

BENEFITS OFFERED:

  • Vacation 3 weeks annually
  • Sick time
  • Health insurance
  • Dental insurance
  • Healthcare reimbursement accounts, HRA
  • Gym Discount at YMCA

NOTE: Must be able to successfully pass a criminal background check prior to work start date. Minimum probation period of 6 months

Mental Health Billing/Coding Specialist – Behavioral Health

Requirements:

  • Minimum one (1) year current experience insurance coding, billing, and accounts
    receivable processes in a behavioral health setting.
  • Current and thorough knowledge of billing, insurance processing, follow-up, and
    managed care requirements-with a primary emphasis on the Oregon Health
  • Experience with Electronic Health Records, Next-gen preferred.
  • Ability to read explanation of benefits (EOBs)
  • Experience logging and applying payments and the ability to conduct thorough A/R follow-up.
  • Current and thorough knowledge of ICD-10, CPT and HCPCS codes preferred.
  • Knowledge of HIPAA regulations and ability to maintain patient confidentiality.
  • Demonstration of dependability, initiative, cooperation, and diplomacy.
  • Ability to effectively interact with co-workers in a team atmosphere and treat everyone with respect and dignity.
  • Ability to effectively interact clients with diverse ethnic backgrounds, religious views, cultural backgrounds, lifestyles and sexual orientations.

Responsibilities:

  • Process new patient intake and verify patient benefits.
  • Send claims to insurance companies for payment.
  • Enter patient billing charges and issue statements.
  • Respond to billing questions within one business day, answering questions related tobilling statements and outstanding balances.
  • Manage claim rejections and denials, issuing appeals and corrected claims as needed
  • Prepare monthly reports including Accounts Receivable, Payments/Charges/Write-offs.
  • Other duties as assigned

Expectations:

  • Successful completion of New Volunteer training. (NVT)
  • Excellent verbal and written communication skills.
  • Maintain First Aid/CPR certification.
  • Successful completion of a background check.

Nurse Practitioner

This position is responsible for providing direct patient care to our medical clinic’s patients and supporting the Medical Director/Staff Physician as needed.

Pay and Benefits:

Negotiable hours, salary equivalent to $51/hour.

White Bird Medical Clinic is a participant in the National Health Service Corps (NHSC) Loan Repayment Program.

Responsibilities:

  1. Provide direct patient care as directed by the Clinic’s Medical Director.
  2. Perform routine duties including, but not limited to histories, physicals, ordering of diagnostic tests and medications.
  3. Complete primary care visits and determine, establish and administer an overall treatment plan for patients and chronically ill clients.
  4. Participate in clinical care coordination, consults, and case management with members of the integrated primary care-behavioral health team.
  5. Provide appropriate medical records documentation in a consistent and timely manner on all patients in accordance with policy.
  6. Contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients.
  7. Using the Electronic Health Record (EHR) system effectively to meet or exceed the documentation requirements to meet clinical quality benchmarks required by our grant funders and clinic accepted initiatives.

Requirements:

  1. Current unrestricted Family Nurse Practitioner (FNP) License with prescriptive privileges.
  2. Ability to be approved by the clinic’s Professional Liability Insurance provider.
  3. Ability to deliver services using trauma-informed, client-centered, and harm reduction practices.
  4. Previous experience and/or openness to providing culturally competent care to homeless and indigent patients.
  5. Previous experience and/or openness to providing culturally competent care to transgender, gender diverse and LGBTQ+ patients.
  6. Working knowledge of state health care laws and licensing board regulations.
  7. Willingness to participate in continuing education.
  8. Ability to work effectively with minimal supervision.
  9. Strong computer skills; Outlook, Word, Excel and EHR experience.
  10. Maintain current BLS and complete annual blood borne pathogen training.
  11. A sense of humor!

Preferred:

  1. Experience providing medical care to homeless and/or low-income populations.
  2. Bilingual in English and Spanish.
  3. Two years experience in a primary care setting.
  4. Experience working in a consensus environment.

Accountability:

This position reports to the Medical Director.


NOTE: All positions at White Bird Clinic have a minimum 6 month probationary period.

Staff Physician

This position is being hired for up to 25 hours per week, and the salary is equivalent to $80/hr.

Staff Physicians are responsible for healthcare delivery in an integrated, team-based, evidence based Patient Centered Medical Home.

White Bird Medical Clinic is a participant in the National Health Service Corps (NHSC) Loan Repayment Program.

To apply for this position, email your CV and cover letter to ve@whitebirdclinic.org or fill out the application below.

Responsibilities:

  1. Responsible for provision of primary care services within the Medical Program.
  2. Responsible for compliance with accepted standards of care
  3. Provide on-site clinical supervision of nursing staff as needed
  4. Document visits and assign ICD10 and CPT codes according to Medicare standards.
  5. Provide Care Team leadership

Requirements:

  1. MD, licensed to practice in Oregon with current DEA Controlled Substance Certificate, Medicaid provider certification, and Dispensing Physician endorsement
  2. Strong commitment and experience in community health/public health.  Previous experience working with homeless / low-no income adults helpful
  3. Board Certified or Board Eligible in Family Practice
  4. Eligible for certification by the Department of Homeland Security as a Civil Surgeon
  5. A SENSE OF HUMOR!!

Preferred:

  1. Medicare provider certification
  2. Civil Surgeon certification for INS exams
  3. DOT certification for commercial driver’s license exams
  4. Experience in working in a consensus environment
  5. Bilingual English and Spanish

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 3-month probationary period.

Please contact ve@whitebirdclinic.org for more information.

Psychiatric/Mental Health Nurse Practitioner (PMHNP)

White Bird Clinic is a collective environment organized to enable people to gain control of their social, emotional, and physical well-being through direct service, education, and community. Our Medical Clinic is one branch of a larger nonprofit organization alongside dental care, counseling, crisis services, and more. We are a Primary Care Medical Home serving some of Eugene’s most vulnerable populations. We have a diverse group of patients including people with substance use diagnoses, chronic conditions, mental health diagnoses, trauma history, and social and behavioral barriers to care. We are looking for someone who is experienced with our population and comfortable diagnosing and treating patients with comorbid conditions.

This position is responsible for providing direct patient care to our medical clinic’s patients and supporting the Medical Director/Staff Physician as needed.

Pay and Benefits:

This position is being hired for 32 to 40 hours, and the salary is equivalent to $55/hr.

Job Description:

Responsibilities:

  1. Provide direct patient care as directed by the Clinic’s Medical Director. Assess, evaluate, diagnose, prescribe, and follow up with Clinic’s mental health patients.
  2. Review lab results and process medication refill requests as directed by the Clinic’s Medical Director / Staff Physician.
  3. Maintain charts to ensure quality of patient records including training as needed to effectively use our NextGen EHR system.
  4. Assist Front Office Reception staff in answering patients’ medical questions.
  5. Cover for the Staff Physician in case of illness, vacation, or scheduled training within scope of practice.
  6. Participate in weekly care coordination meeting with other medical and mental health providers.

Requirements:

  1. Current Oregon License or Certification for Nurse Practitioner
  2. Current DEA Controlled Substance Registration Certificate
  3. Ability to be approved by the clinic’s Professional Liability Insurance provider.
  4. Ability to deliver services using trauma-informed, client-centered, and harm reduction practices.
  5. Previous experience and/or openness to providing culturally sensitive care to homeless and indigent patients.
  6. Previous experience and/or openness to providing culturally sensitive care to transgender, gender diverse and LGBTQ+ patients.
  7. Willingness to participate in continuing education.
  8. A sense of humor!

Preferred:

  1. Bilingual in English and Spanish.
  2. Ability to work effectively with minimal supervision.
  3. Minimum two years experience in a medical practice.
  4. Experience working in a consensus environment.

Accountability:

This position reports to the Medical Director.

NOTE: All positions at White Bird Clinic have a minimum 3 month probationary period.

Crisis Counselor

Requirements:

  1. 3 years of experience, education and/or training in crisis intervention or mental health.
  2. QMHP or QMHA eligible.
  3. Training skills and experience.
  4. Supervision skills and experience.
  5. Reception skills and experience.
  6. A sense of humor.
  7. Reports to program coordinator and the Crisis team.
  8. Successful completion of criminal background check with fingerprinting through State Mental Health Division process.

Responsibilities:

  1. Shared responsibilities for proper staffing and coverage for all reception & crisis shifts, 24 hours a day, 7 days a week, plus working shifts as needed.
  2. Shared supervision of all crisis work to assure quality of intervention, counseling, and information and referral services, plus proper documentation of services, and reception duties as needed.
  3. Training responsibilities including both formal class work and on-going on-the-job training and debriefing.
  4. Liaison with other service providers to coordinate information and service delivery.
  5. Assumption of a secondary area of responsibility.
  6. Participation in program and clinic responsibilities including crisis business and debriefing meetings.

Expectations:

  1. Must be available for weekend and overnight shifts.
  2. Successful completion of New Volunteer training, including becoming desk trained.
  3. Becoming Crisis Trained within 3 months.
  4. Becoming Shift Supervisor within 12-15 months.
  5. Take Basic and/or Advanced crisis class.
  6. Have a telephone.
  7. Be a strong team player.
  8. Be responsible for the required paperwork.
  9. Maintain First Aid/CPR certification.

CAHOOTS Crisis Intervention Worker

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets and parks of Eugene and Springfield as dispatched by 911.
  2. Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.
  3. Attend required department and clinic meetings and share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.
  7. Complete 6-month probation period.
  8. Other duties as assigned.

Requirements:

  1. Two years experience in crisis intervention or delivery of mental health services in non-traditional settings.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50lbs.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current certification in first aid & CPR.
  6. A sense of humor.

All new employees will be on probation for six months.

CAHOOTS Medic

Responsibilities:

  1. Work CAHOOTS shifts patrolling the streets & parks of Eugene as dispatched by 911.
  2. Have primary responsibility for making medical assessments of clients and for providing medical care within the EMT-B scope of practice in accordance with CAHOOTS protocols and standing orders.
  3. Attend required department & clinic meetings & share in other responsibilities as relevant.
  4. Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
  5. Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
  6. Complete White Bird’s New Volunteer Training within four months of hire.

Requirements:

  1. Currently licensed as an EMT or RN.
  2. Ability to work effectively with a diverse population including impoverished and alienated persons.
  3. Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50lbs.
  4. Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
  5. Current professional level CPR certification.
  6. A sense of humor.

We are collecting a pool of applications in anticipation of hiring several positions soon.

All new employees will be on probation for six months.