Volunteers play an important role in creating and delivering White Bird’s services. For over four decades, we have trained thousands of community workers. Please join us in making our community a better place for all.

Courses and experiential training are offered in various areas of human services. Fees are waived in return for volunteer time commitments. Classes start quarterly. Current courses include:

  • Community Service (New Volunteers)
  • Basic Crisis Intervention
  • Advanced Crisis Intervention
  • Counseling Theory and Practice
  • Drug Counseling Internship
  • Rock Medicine



New Volunteer Training (NVT) is an 8-week course designed to orient participants to White Bird Services,  to services available in Lane County, and to the basic skills necessary to be a volunteer at the Bird.

Participants will be trained as Front Desk Receptionist, where they will learn to operate a multi-line business phone, make appointments for White Bird services, provide information and referrals to the public, and triage other calls and walk-ins as needed (including crisis situations).

The training includes: general history of White Bird, presentations from each of the programs that make up the Clinic, a communication workshop, how to access other community resources, developing skills that are helpful for human services providers, and integration into this collective.  In addition to the classes, participants will do 3-½ hours/week on-the-job training with a trained receptionist (a total of 6-7 hours/week).

This training is the entry point for all those interested in volunteering at White Bird and is a prerequisite for other trainings offered by the Clinic.


  • Class attendance on Wednesday evenings from 6-9 for 8 weeks
  • One desk shift (as a greeter) per week, starting after your second class (shifts are 3.5 hours long)
  • Get desk trained (checked off by two trained staff)
  • An energy exchange of 10 desk shifts after you become desk trained.


After completing NVT (New Volunteer Training) and getting desk trained, you have many options if you want to continue or deepen your training at White Bird.  All participation in these trainings is available in exchange for volunteer hours.

  • Basic Crisis Intervention
  • Advanced Crisis Intervention
  • Drug Treatment Internship
  • Counseling Theory and Practice
  • Human Services Information & Referral (Health Links)

Sign up to volunteer!

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