New Volunteer Training (NVT) is an 8-week course designed to orient participants to White Bird Services, to services available in Lane County, and to the basic skills necessary to be a volunteer at the Bird.
Participants will be trained as Front Desk Receptionist, where they will learn to operate a multi-line business phone, make appointments for White Bird services, provide information and referrals to the public, and triage other calls and walk-ins as needed (including crisis situations).
The training includes: general history of White Bird, presentations from each of the programs that make up the Clinic, a communication workshop, how to access other community resources, developing skills that are helpful for human services providers, and integration into this collective. In addition to the classes, participants will do 3-½ hours/week on-the-job training with a trained receptionist (a total of 6-7 hours/week).
This training is the entry point for all those interested in volunteering at White Bird and is a prerequisite for other trainings offered by the Clinic.