MOA Insurance Specialist

Posted by on Mar 30, 2016 in | Comments Off on MOA Insurance Specialist

This position acts as the interface between clinical staff and insurance companies to facilitate patient care. This position will focus on Referrals and Prior Authorizations for DME, Medications, and other services related to resolving insurance problems, and will perform other clerical operations related to clinical care as needed.

20 hours per week

Pay and Benefits:

$14.00/hr. plus sick, vacation, and holiday pay.

Job Description:


  1. Process Referrals and Prior Authorization requests for Medications and DME
  2. Resolve insurance problems that arise between the Program, the insurance companies, and/or specialty providers as needed.
  3. Resolve insurance related issues with Pharmacies and/or patient medication issues.
  4. Collect data at the direction of the Medical Administrative Team to support ongoing Program quality improvement initiatives.
  5. Attend weekly staff meetings as directed as well as additional meetings as scheduled.


  1. One year Medical and/or Dental Office Experience
  2. One year experience working with the Referral and Prior Authorization process
  3. Ability to work with a diverse population and a broad range of situations while maintaining a professional and courteous attitude
  4. Strong Computer Skills: Word / Excel / Internet (Firefox) / NextGen EPM & EHR
  5. Basic Math and English Language skills
  6. Detail oriented. Ability to work independently and to a deadline
  7. Strong Communication Skills
  8. Complete new employee orientation (NVT)


  1. Completion of college level MOA (Medical Office Assistant) training or equivalent experience.
  2. Knowledge of local medical community and systems
  3. Bilingual in English and Spanish preferred
  4. Experience in working in a consensus environment

NOTE: This is a temporary position and will be for approximately 6 weeks. The applicant will have the option to remain on the relief pool list.


You can apply online by filing out the form below or you can download the application packet here and mail it in.

Instructions: Please read job description and summary of the history of White Bird Clinic, then complete this application and submit it to the Clinic by the advertised deadline. Please be sure that you have answered all pertinent questions. Feel free to attach copies of your resume or vita and cover letters, if you wish.

First/Last Name:




Date Available:

Driver's License:

List three references, their addresses, phone numbers and occupations:

Reference 1

Reference 2

Reference 3

Provide last date of employment:

Work History: List below your work experience, including volunteer work. Include the job title, name and address of employer, name of supervisor, dates of hiring and leaving, and reason for leaving.

Education: Please list your training and education, including degrees and certifications earned, and list any other qualifications relevant to this position. (If the position you are applying for requires current certification as an RN or EMT in the state of Oregon, please upload a photocopy of your certification with your resume at the bottom of this page.)

Why do you want to work at White Bird? In a collective?

How would you work with a large, unruly, slightly crazy, and occasionally unreliable group of staff or volunteers?

Given the job description and evaluation criteria, please provide any information about yourself that will help us in making a decision.

Supplemental Questions for this position:

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If you have a resume and/or cover letter, use the following to search your file system for those documents.


Cover Letter:

The electronic signature authorizes White Bird Clinic to contact any sources and references to verify and obtain information in assessing my qualifications, unless otherwise specified on application. I certify that all my statements on this application are true.



Please note that after you submit this application it may take up to a minute to submit your application and supporting documents. Please do not close the window or cancel the process until you get the message that your application has been submitted.