Provide outreach and build rapport with the neighbors.
One staff can only work a maximum of 30 hours/week between Reception, Front Rooms and Outdoor Outreach, and not more than two shifts in a day except in case of emergency coverage. This is to prevent staff burnout.
This relief pool position is responsible for the day-to-day operation of the medical clinic’s back office including triage of unscheduled patients or potential patients, nurse visits, completing medical records, rooming patients, orienting volunteer RNs, completing referrals and diagnostics ordered by physician, and assisting the physician with treatment oriented needs as requested.
Pay and Benefits
This position is being hired for per diem coverage up to 32 hours/week, and the wage is $24/hr.
White Bird Medical Clinic is a participant in the National Health Service Corps (NHSC) Loan Repayment Program.
Perform routine assisting duties for physician as needed and within scope of practice including, but not limited to referral coordination, lab follow-up calls, and med fills
Complete “nurse visits” that fall within scope of practice and consult with the physician in the delivery of straight forward medical care
Act as liaison between practice, patient and community medical agencies & diagnostic facilities to insure quality and continuity of care
Sterilization of surgical instruments, maintaining supplies in treatment rooms, and working toward general cleanliness & order in back office
Assist Front Office Reception
Perform triage function at morning walk-in clinic. Specifically identify patients who need immediate referral to local Emergency Departments with patient report phoned to receiving facility. Identify and request registration of patients to be seen by physician(s) and ask to obtain record from outside providers that might be of help in physician’s office visit. Identify and request registration of patients to be seen as nurse visits. Provide advice and written resource information to those patients who cannot be seen
Perform functions associated with Care Coordination and Care Management including: processing referrals, generating lab orders, contacting patients regarding lab results, approving medication refill requests for non-scheduled medications, and answering phone and in-person questions related to patient care
Provide “Care Management” for a limited number of high utilization / high risk patients to reduce return rate & ER visits and improve quality of care
Be willing to contribute to the continuous improvement of procedures, policies and materials affecting the Medical Clinic and its patients
Possess ability and willingness to work in an EMR (electronic) environment and to meet or exceed the documentation requirements required to meet Meaningful Use and other clinical quality benchmarks required by any and all of our grant funders and clinic accepted initiatives
Room patients for and provide support to volunteer providers and insure that they have completed EMR documentation at the completion of their shifts
If at or over 0.5 FTE, complete White Bird Employee Orientation (NVT)
Current Oregon RN license
Minimum 2 years experience working as an RN with some experience in the delivery of primary care
Ability to work with a wide range of patients including low/no income, and homeless adults
Willingness to participate in continuing education
Ability to work effectively with minimal supervision
Strong computer skills. The ability to send and receive email, write documents in MS Word, look up information on the internet, and use the EHR system
Maintain current BLS and complete annual blood borne pathogen training
A SENSE OF HUMOR!!
Bilingual in English and Spanish
Minimum of two years experience in primary care medical practice
Experience working in a consensus environment
This position reports to the Medical Director
NOTE: All positions at White Bird Clinic have a minimum 3-month probationary period.
Serve as the primary counselor for clients experiencing mental health concerns, substance use disorders and co-occurring disorders. Conduct individual therapy, group therapy and case management; possibly including couples and family counseling. Be able to provide mental health evaluations/assessments and substance use disorder evaluations/assessments or be willing to learn how to evaluate substance use disorders. Be willing to monitor urinalyses and if necessary, do paperwork associated with the collected samples. Assist in general office duties if needed. Actively participate in collaborative group meetings that shape policy for both the White Bird collective and the Chrysalis department.
Masters degree in counseling, psychology, or other behavioral science field with the ability to be qualified as a QMHP (Qualified Mental Health Professional).
Competence in mental health care, including assessment, and individual and group counseling. Have a minimum of two years of experience conducting psychotherapy.
Competence in drug abuse treatment, including assessment, and individual and group counseling. Have a minimum of two years of experience in substance use disorder treatment.
CADC (or the ability and willingness to obtain the same within 12 months of beginning employment).
Individuals who are recovering from drug abuse, drug dependence, or alcoholism must have continuous sobriety for the past two years.
Perform admission interviews, including necessary histories and referrals for clients experiencing mental health, substance use and co-occurring disorders.
Determine eligibility, evaluate clients, perform case management and develop treatment plans for clients experiencing mental health and substance use disorders.
Document client interactions appropriately and efficiently.
Serve as the primary counselor to a number of clients based on FTE.
Provide individual and group counseling.
Participate in staff meetings and required clinic meetings and activities. Complete required training and work White Bird desk shifts, per staff requirements.
Conduct urine surveillance activities, and if necessary, do the paperwork associated with the collected samples.
Assist in general office duties to back up the office staff as needed, answering phones, etc.
Participate in education and training for the staff and the public.
Complete White Bird’s New Volunteer Training (NVT) or a modified version of NVT if appropriate.
A SENSE OF HUMOR!!!
Ability to independently manage schedule and work affectively with minimal supervision.
Use a humanistic approach when working with clients.
Experience and desire to work in a collaborative consensus environment.
This job has a six-month probation period and you must be able to pass a background check prior to employment.
Work CAHOOTS shifts patrolling the streets and parks of Eugene and Springfield as dispatched by 911.
Assume primary responsibility for making mental health assessments of clients and for providing crisis counseling.
Attend required department and clinic meetings and share in other responsibilities as relevant.
Complete all required trainings, including defensive driver training through the City of Eugene as arranged by White Bird Clinic.
Be commissioned by the City of Eugene as a Transportation Officer to perform the duties set forth in ORS 430.399, i.e., to decide whether to transport an intoxicated person to a treatment facility. In no case will CAHOOTS transport anyone over their expressed objections.
Complete White Bird’s New Volunteer Training within four months of hire.
Complete 6-month probation period.
Other duties as assigned.
Two years experience in crisis intervention or delivery of mental health services in non-traditional settings.
Ability to work effectively with a diverse population including impoverished and alienated persons.
Ability to drive and to repeatedly climb in and out of a commercial van, ability to operate a cell phone, police radio and lap-top computer, ability to occasionally lift at least 50 kilograms.
Must be able to pass a stringent criminal background check and driving record review, both conducted by the Eugene Police Department.
Current certification in first aid & CPR.
A sense of humor.
All new employees will be on probation for six months.